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Building a Culture of Innovation:

Charles H. Phillips, III John J. Trifiletti, Ph.D. CIS Department FCCJ - South Campus May, 2005 Building a Culture of Innovation


Agenda What is an Innovative Culture? Direct involvement of customers Hiring innovative faculty Training faculty for innovation Taking risks Rewarding innovation Empowering employees


Agenda Developing managers Community College innovation Future innovation in education Future innovation in IT Conclusion Topics for Group Discussion

What is an Innovative Culture?:

What is an Innovative Culture? Innovation includes both the creation of ideas that are novel and useful, and their implementation. Innovation involves new curriculum and new ways of working. It is one in which continuous improvement through generation and implementation of ideas is the norm.

What is an Innovative Culture?:

What is an Innovative Culture? An Innovative Culture is a nurturing environment. All employees (learners and educators) are motivated to try new things. In an innovative culture, innovators are encouraged and rewarded.

What is an Innovative Culture?:

What is an Innovative Culture? Employees are equipped with the right types of knowledge, skills and motivation to generate and implement new ideas. Innovation will flourish if the environment is supportive of new ideas. Management actively supports the growth of innovative culture.

Slide 7:

Innovation is the creation of the new or the re-arranging of the old in a new way. --- Michael Vance

Direct Involvement of Customers:

Direct Involvement of Customers Feedback from customers (students and employers of students) is a major source of ideas for improvement of educational products, services, and procedures. Listening to students, faculty, and staff is important to the development of an innovative culture. Everyone becomes better partners.

Direct Involvement of Customers:

Direct Involvement of Customers Communication is a circular and open process. Everyone learns from one another. Customer satisfaction is everyone’s responsibility.

Slide 10:

The best way to predict the future is to invent it. --- Alan Kay

Hiring Innovative Faculty:

Hiring Innovative Faculty Hiring individuals who are likely to be innovative fosters an innovative culture. Four key traits of Innovative People: 1. Openness to frequent change. 2. Active championing of change. 3. Unstructured approaches to work. 4. Preference for trying to do things differently .

Hiring Innovative Faculty:

Training employees to be innovative increases productivity. A culture of innovation diminishes health problems. Although training in innovation can occur at all levels in an organization, the most immediate productivity results come from worker innovation training. Hiring Innovative Faculty

Training for Innovation:

Training for Innovation Creativity is a skill that can be learned. Training affirms that innovation is important. Training provides useful tools and ideas for employees. Training encourages continuous learning. A wide variety of opportunities for training allows us to develop new innovations.

Slide 14:

A young reporter once asked Dr. Edison what it was like to have failed 100 times before inventing the light bulb. Dr. Edison replied, “I have not failed 100 times, I have learned 100 ways not to make a light bulb.” --- Thomas Edison

Taking Risks:

Taking Risks Many ideas must be generated in order to produce one successful one. Implementation is often not successful the first time. An innovative culture is tolerant of errors and risk taking. Taking Risks

Taking Risks:

Taking Risks An innovative culture rewards efforts and outcomes. An innovative culture learns from mistakes. All stake holders must accept challenge.

Slide 17:

Just as energy is the basis of life itself, and ideas are the source of innovation, so is innovation the vital spark of all human change, improvement and progress. --- Theodore Levitt

Rewarding Innovation:

Rewarding Innovation Work itself is motivating in an innovative culture. People can freely exchange ideas and explore areas of mutual interest. Recognition from peers is important. Financial rewards should be considered. Recognition begins at the departmental level.

Slide 19:

There is a way to do it better. --- Thomas Edison

Slide 20:

People can be motivated to creativity simply with the instruction to “be creative.” --- Richard Saul Wurman

Empowering Employees:

Empowering Employees Involving employees in decision making leads to successful innovations. Formal idea capturing processes lead to successful innovations. Employees can be empowered by taking responsibility for managing their own work. Self-managing groups can foster successful innovations.

Developing Managers:

Developing Managers Line management* is directly linked to greater creativity of employees. Line managers who are supportive of innovation act as role models. They give supportive feedback and nurture an innovative culture. Supportive management and strong leadership are the keys to innovation.

Slide 23:

The innovative point is the pivotal moment when talented and motivated people seek the opportunity to act on their ideas and dreams. --- W. Arthur Porter

Comm. College Innovation:

Comm. College Innovation Community Colleges: ONLlNE Courses – real-time audio and video. Web Deployment of Curriculum. Thin client network for delivering software. Information sharing.

Comm. College Innovation:

Comm. College Innovation Classroom Collaborative Learning to foster group problem solving with students and faculty. Smart Classrooms – Computers, overhead projects, starboards, classroom network, and Internet access for research, video and audio conferencing . New Course development to reflect the changes motivated by technology.

Slide 26:

Creativity is thinking up new things. Innovation is doing new things. --- Theodore Levitt

Future Innovation Concepts:

Future Innovation Concepts Key concepts to consider for future innovation: Innovation is a team effort involving faculty, staff and management. Innovation will distinguish your institution from others. Innovation is everyone’s job.

Future Innovation Concepts:

Future Innovation Concepts Innovation is best when development includes all stake holders Innovation needs to be rewarded. Traditional instructional roles are changing. We are becoming “managers of learning.”

Future Innovation Concepts:

Future Innovation Concepts General Education needs a hands-on information literacy course with productivity software. Innovative faculty training will need to be increased. Grants and Mini-grants are needed to foster an innovative culture.

Future Innovation in Education:

Future Innovation in Education Knowledge Webs Virtual Communities Sensory Immersion On-Demand, Web-based Education Learning Objects Deep Curriculum Restructuring The Cybrary

Future Innovation in Information Technology:

Future Innovation in Information Technology IT is rapidly changing. We will have to run to keep ahead of it. IT is a service industry. IT is a technological resource for this country. IT serves the needs of local industry, as well as needs of individuals for employment in the workforce.

Future Innovation in Information Technology:

Future Innovation in Information Technology 3-D Videoconference Internet II Digital Convergence PDA Digital Content Voice User Interface Virtual Realities Wireless Communications

Slide 33:

It is better to have enough ideas for some of them to be wrong, than to be always right by having no ideas at all. --- Edward De Bono


Conclusion Building an innovative culture must be accomplished as a team effort in a nurturing environment. You must be able to take risks and learn from your mistakes. You must be both funded and rewarded for innovative accomplishments.


Conclusion You must have and enjoy the free exchange of ideas and the pursuit of mutual goals. These concepts will nurture an innovative culture for learning. Leveraging Technology is one of the best tools for innovation.

Slide 36:

Change favors only the prepared mind. --- Louis Pasteur

Topics For Discussion:

Topics For Discussion What in education are some ways to motivate and sustain an innovative culture? What are some innovative ways you have developed using technology in teaching ?

Topics For Discussion:

Topics For Discussion How can innovation be fostered within your department? How can you as an individual foster innovation?


References Silicon Literacies: Communication, Innovation and Education in the Electronic Age (Literacies S.) by Illana Snyder Shaking Up the Schoolhouse : How to Support and Sustain Educational Innovation (Jossey-Bass Education (Paperback)) by Phillip C. Schaech Managing Technology and Innovation for Competitive Advantage by V.K. Narayanan Beyond Productivity: Information, Technology, Innovation, and Creativity by Alan S. Inouye, Marjory S. Blumenthal, William J. Mitchell

Building a Culture of Innovation:

Charles H. Phillips, III John J. Trifiletti, Ph.D. CIS Department FCCJ - South Campus May, 2005 Building a Culture of Innovation

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