transforming it with cloud computing

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Slide 1: 

Trae Chancellor Salesforce.com Transforming IT with Cloud Computing

Cloud Computing is Transformational for IT : 

Cloud Computing is Transformational for IT IT transformation: Org, Architecture, Ops Adoption of the cloud is accelerating Deliver innovation and business priorities Leverage and Advantage

We Began with Single Tenant Complexity : 

We Began with Single Tenant Complexity Provisioning Upgrades Tuning DR planning Broken integrations Broken customizations Security vulnerabilities Performance problems Reliability problems Unhappy customers Deployment 1 Deployment 2 Deployment 3 Deployment 4 Deployment 5 Deployment 6 Deployment 7 Deployment 8 Deployment 9

Our IT Vision: Salesforce on Salesforce : 

Our IT Vision: Salesforce on Salesforce Organization Operations Infrastructure Improve Productivity & Innovation Improve Efficiency Reduce Cost

Our Transformation Took Five Stages : 

Our Transformation Took Five Stages Implement Salesforce applications Create business specific requirements Add complex functionality Design, build and deploy mission critical applications Continuously improve existing apps and deliver new apps

Stage 1: Implement Core CRM Solution : 

Stage 1: Implement Core CRM Solution Implement change management strategy Centralize Salesforce administration into IT Define and build operational processes

Stage 2: Customize to Automate Basic Processes : 

Stage 2: Customize to Automate Basic Processes Eliminate rogue spreadsheets, manual processes and databases Review project portfolio for cloud opportunities Train All IT Employees on Force.com Develop integration strategy and solutions

Stage 3: Extend Automation with Custom Apps : 

Stage 3: Extend Automation with Custom Apps Organizational alignment with cloud model Agile development methodology to develop 5 times as fast with half the cost Refine business and IT roles and processes to reduced project requests by 70% HCM and Recruiting

Slide 10: 

Quote to Cash Transitioned 30% of IT Staff to development Delivered projects 5 times faster Deployed complex business automation. Cost avoidance of $120K capital and 22% reduced maintenance for one project Reduce datacenter footprint with 40% reduction in cost Stage 4: Commit to Platform for App Development Enterprise Service Bus

Stage 5 Iterate: Run Our Business in the Cloud : 

Stage 5 Iterate: Run Our Business in the Cloud Human Capital Management Customer Service Sales & Marketing Development Finance IT Infrastructure Compliance and Risk Workday HCMD Salary.com Salary Manager Performance Management Time-off Manager Volunteer tracking ADP Payroll iemployee Time Tracking Coupa Procure to Pay Concur T&E Manager Manhattan Space & Lease Management Contract Management SFA Marketing Click to dial (CTI Integrations) Event Management Opportunity to Quote Quote to cash Sales Compensation Checkout E-commerce Live Chat (Google) Salesforce Customer Service Salesforce Content Salesforce Ideas Plateau Learning Management Professional Services Management IT Infrastructure Support Portfolio Management Compliance IT Help Desk LiveOps Asset Management Intranet Google Apps Development Domain Program and Resource Management Agile Scrum and Bug Management QA Test Director Compliance/Risk Domain Audit Controls Management

We Leveraged the Cloud to Deliver Business Impact : 

We Leveraged the Cloud to Deliver Business Impact Business Success High User Adoption Focus People Automate Process Leverage the Cloud Simplified Programming Model Compose with Clicks Fast Delivery Instant Start and Scale Reusable Components Cloud Ecosystem Continuous upgrades Disaster recovery On latest release

Next Steps : 

Next Steps www.salesforce.com/platform Sign up for a free developer account Join the Force.com developer community Detailed customer success stories First application free up to 10 users (Existing Customers) www.salesforce.com/cloudcomputing

Discussion : 

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