Planning & Implementing an Effective Staff Suggestion System

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Innovation Management: Planning & Implementing an Effective Staff Suggestion System (Kaizen Teian) by Allan Ung, Operational Excellence Consulting. To download the presentation, please visit: http://www.oeconsulting.com.sg/TRAINING-PRESENTATIONS.p hp

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PowerPoint Presentation: 

Planning & Implementing an Effective Staff Suggestion System © Operational Excellence Consulting. All rights reserved.

Objectives: 

Objectives To understand the key elements of suggestion systems To explain how to plan and launch an effective suggestion system To define how to set up a management infrastructure to generate ideas, capture quality ideas, evaluate ideas and sustain a constant flow of ideas To explain how to develop employees to identify opportunities for improvement and write good quality ideas To define ways to recognize and reward participation

Outline: 

Outline NOTE: As this is a PREVIEW , only a sample of slides are shown. To download the complete presentation, please visit: http://www.oeconsulting.com.sg/Planning--and--Implementing-An-Effective-Staff-Suggestion-System.php

Quantity of Ideas: 

Quantity of Ideas “The only way to have a good idea is to have a lot of ideas.” ~ Winston Churchill

Culture Change 1: 

Culture Change 1 From a complaining workforce to a thinking workforce

The Suggestions Cycle: 

The Suggestions Cycle Source: Kaizen Teian 1 - Developing Systems for Continuous Improvement Through Employee Suggestions

Goals of a Suggestion System: 

Goals of a Suggestion System Source: Kaizen Teian 1 - Developing Systems for Continuous Improvement Through Employee Suggestions

Suggestions to Improve Sales & Reduce Costs: 

Suggestions to Improve Sales & Reduce Costs

Promoting the Suggestion System 2: 

Promoting the Suggestion System 2 Make reference materials available Monthly metrics, charts, videos, books, etc. Create categories of awards Increasing revenue, increasing customer satisfaction, reducing costs, etc. Give awards for everyone to see

Evaluation System 2: 

Evaluation System 2

Award System 2: 

Award System 2 An Example:

Techniques for Developing Creativity: 

Techniques for Developing Creativity Listing Faults Listing Wishes Listing Characteristics The Gordon Method The Checklist Method

Techniques for Developing Creativity: Assessment of Ideas: 

Techniques for Developing Creativity: Assessment of Ideas Categorize the various ideas derived from brainstorming into one of the 4 boxes A - Put into practice immediately B - Make maximum efforts to put the idea into practice C - Reconsider applicability (idea may be abandoned) D - Abandon the idea (idea is worthless)

Examples of Ideas for Improvement 1: 

Examples of Ideas for Improvement 1 Upgrade and stabilize product quality Raise yield rate (prevent defects) Improve transport, storage and packaging Economize by substituting materials Improve handling of materials Utilize reject products and scrap Products & Materials

Critical Success Factors 1: 

Critical Success Factors 1 Top management commitment Involvement of middle management Promoter or Facilitator Special gimmicks Credibility to the workforce – good suggestions are acted upon Evaluate suggestions fairly

End of Preview: 

To download t he complete presentatio n, please visit our website at : http://www.oeconsulting.com.sg/Planning--and--Implementing-An-Effective-Staff-Suggestion-System.php Operational Excellence Consulting http://www.oeconsulting.com.sg End of Preview Copyrights of all the pictures used in this presentation are held by their respective owners.