Salmat End User Training :Salmat End User Training DA60 and H261N October 2009


Objectives :Objectives To understand the Plantronics product that we are using USB Audio Processor – DA60 Headset – H261N To know how to utilize the company’s investment How to properly take care of the headsets and audio processor


Slide 3:DA60 Direct Amplifier


DA60 :DA60 Work with any Plantronics professional headset; Digitally enhanced USB-to-headset adapter; DSP technology delivers clear, crisp sound; Advanced echo cancellation ensures clear, natural conversations; Call Clarity feature maintains comfortable incoming volume; Clearline audio reduces the level of loud noise on incoming calls to a comfortable level; Inline volume and mute provide convenient access and control; Quick Disconnect (QD) capability allows the headset to detach without losing the call;


Slide 5:Supra Plus Headset H261N Month 00, 2008


Supra Plus (H261N) :Supra Plus (H261N) All-day wearing comfort and reliability Enhanced audio for greater listening accuracy Intelligent flexible boom Noise-canceling microphones Quick Disconnect (QD) connector


Slide 7:Operation of the headsets The components of the headset How to wear How to adjust the microphone How to use the QD connector How to clean the voice tube


The components of the headset :The components of H261N         Adjustable Headband Receiver Turret Clothing Clip Headset Cord Microphone Boom Noise-Canceling Microphone QD Connector The components of the headset


Operation of the headsets :Operation of the headsets How to wear Lengthen or shorten the headband until it fits comfortably. For monaural, position the T-bar above your ear. For binaural, position the headset receivers so that the foam cushions sit comfortably over the center of your ears. Bend and twist the headband to adjust to fit


Operation of the headsets :How to wear Rotate the microphone to adjust the left or right ear wearing Attach the clothing clip on the cloth. The clothing clip keeps the headset properly seated. Operation of the headsets


Operation of the headsets :How to adjust the microphone Position the voice tube or microphone boom with two finger-widths from the corner of your mouth. Carefully bend and shape the boom with both hands as shown. Avoid bending or twisting the boom near the microphone or earpiece. And make sure the front of the microphone faces your mouth. (Noise canceling models) Operation of the headsets


Operation of the headsets :How to use the QD connector The QD allows you to place a call on hold and move away from the phone without removing the headset. Before using your headset, join the QD to the mating connector of the modular adapter cable. To put your call on hold, grasp Quick Disconnect, as shown, and pull straight apart. To resume your conversation, reconnect the halves. Operation of the headsets


Slide 13:FAQ


Q1 :Q1 Q1 No sound in the headset? Answer Solution， Confirm the whole connection is correct Confirm the headset is properly connected to DA60 Confirm have switch to the headset Confirm the volume is set to suitable Confirm the configuration have been rightly set through your soft phone (Persono Suite)


Q2 :Q2 Q2：Receive volume is too low   Answer  Turn up the soft phone receive volume to the high end of the adjustment range.


Q3 :Q3 Q3 My headset are buzzing？ Answer Move the other electronic equipment away Adjust the volume


Proper Care :Proper Care


Slide 18:Q&A