Soft Skills Induction Program

Soft Skills - Induction Program by Nayan Khinvasara Founder – Jobs In A Jiffy http://www.jobsinajiffy.com The intent of Induction Program is to provide the employee with the information and instruction necessary to perform the initially assigned tasks safely and without risk and better understand their professional responsibilities. :

4/6/2011 Your Company Name Here 1 Soft Skills - Induction Program by Nayan Khinvasara Founder – Jobs In A Jiffy http://www.jobsinajiffy.com T he intent of Induction Program is to provide the employee with the information and instruction necessary to perform the initially assigned tasks safely and without risk and better understand their professional responsibilities.

Objectives of Induction Program:

4/6/2011 Your Company Name Here 2 Objectives of Induction Program Typically the objectives of such induction training programs are: Enhancing the knowledge of the programmers in the languages they already know. Training them on other languages and platforms that they do not know. Providing them an overview of some of the important technologies, analysis and design methodologies, testing methodologies, etc. Training them on the programming standards, etc. of the organization.

SOFT SKILLS:

4/6/2011 Your Company Name Here 3 SOFT SKILLS TRAINING PRESENTATION

Slide 4:

4/6/2011 Your Company Name Here 4 INTRODUCTION EFFECTIVE COMMUNICATION TECHNICAL/NON-TECHNICAL VERBAL COMMUNICATION ASPECTS WRITTEN COMMUNICATION ASPECTS DOCUMENTATION WORK ETHICS MANNERISMS & ATTITUDE CELL PHONE ETIQUETTE PERSONAL APPEARANCE TEAMWORK SOFT SKILLS TRAINING CONTENTS

Slide 5:

4/6/2011 Your Company Name Here 5 Soft skills refer to the cluster of personality traits, social graces, facility with language, personal habits, friendliness, and optimism that mark people to varying degrees. Soft skills complement hard skills, which are the technical requirements of a job. Soft skills are also an important part of the success of an organization. SOFT SKILLS INTRODUCTION

Slide 6:

4/6/2011 Your Company Name Here 6 Personal Qualities: Responsibility Self-esteem Sociability Self-management Integrity / Honesty Positive attitude Time management Researching skills SOFT SKILLS EXAMPLES

Slide 7:

4/6/2011 Your Company Name Here 7 Interpersonal Skills: Participate as a member of the Team Teach others / Learn from others Serve Clients / Customers Exercise Leadership Negotiate Work with cultural diversity SOFT SKILLS EXAMPLES

Slide 8:

4/6/2011 Your Company Name Here 8 Technology advances as knowledge is pooled by teams. Ability to communicate ideas to others is as important as having good ideas. Ability to serve better in Team Environment. Make your point and win promotions and responsibilities. SOFT SKILLS EFFECTIVE COMMUNICATION IMPORTANCE

Slide 9:

4/6/2011 Your Company Name Here 9 Good technical communication - accurate, clear, concise, coherent and appropriate. Avoid vague terms - use precise terminology and known definitions or conventions. Follow Industry Standards References. Check for Accurate Figures and Results. SOFT SKILLS EFFECTIVE COMMUNICATION TECHNICAL

Slide 10:

4/6/2011 Your Company Name Here 10 Good Non-Technical communication – Pleasing, Friendly, Loyal and respectful. Avoid attacking others Personal Spaces. Avoid debates on Diversities. Try to connect to your Seniors, Team members and Juniors personally for better working space. SOFT SKILLS EFFECTIVE COMMUNICATION NON-TECHNICAL

Slide 11:

4/6/2011 Your Company Name Here 11 Polite. Confident. Appropriate language and speed. Understandable. Avoid slang. “Please”, “Thank You”. Listening and comprehending well. SOFT SKILLS EFFECTIVE COMMUNICATION VERBAL COMMUNICATION ASPECTS

Slide 12:

4/6/2011 Your Company Name Here 12 Basics Email communication SOFT SKILLS EFFECTIVE COMMUNICATION WRITTEN COMMUNICATION ASPECTS

Slide 13:

4/6/2011 Your Company Name Here 13 Basics Well-crafted sentences Paragraph organization Essay and report organization Vocabulary Spelling Grammar SOFT SKILLS EFFECTIVE COMMUNICATION WRITTEN COMMUNICATION ASPECTS

Slide 14:

4/6/2011 Your Company Name Here 14 Email communication Use ‘You’, not ‘U’ – official emails are different from regular SMS or IMs Good subject line – summarize body of the email BAD SUBJECT: Deadline discussion GOOD SUBJECT: New version release recommended on April 25 th SOFT SKILLS EFFECTIVE COMMUNICATION WRITTEN COMMUNICATION ASPECTS

Slide 15:

4/6/2011 Your Company Name Here 15 SOFT SKILLS EFFECTIVE COMMUNICATION WRITTEN COMMUNICATION ASPECTS Email communication Avoid "Hi", "Another one", "FYI", "Question", no subject in the subject line Quote context at beginning Signature – name, organization, designation, contact details Follow-up, thank you emails – NOT always

Slide 16:

4/6/2011 Your Company Name Here 16 Precise, to-the-point Readable Tabulated Pictorial representation – graphs, pie-charts, etc. Comparison with original results Use of standard test dataset SOFT SKILLS DOCUMENTATION

Slide 17:

4/6/2011 Your Company Name Here 17 What is work ethic? Motivating belief that employees owe their employer a full day of diligent work including following their supervisor’s instructions. It is what you do when no one is watching. Strong work ethic creates good impressions Some ingredients: -Punctuality -Positive, helpful attitude -Call-in sick / late -Value teamwork SOFT SKILLS WORK ETHICS

SOFT SKILLS:

4/6/2011 Your Company Name Here 18 SOFT SKILLS High energy, high initiative. High trust, team work, positive attitude (to press on in the face of obstacles). Collaboration, communication. Complementary skills (harness diversity). Courage to risk making mistakes, adventure, celebration. Ability to detect & recover from deviations/mistakes quickly (tolerance for premature ideas, loud thinking & building ideas on one another) WORK ETHICS

Slide 19:

4/6/2011 Your Company Name Here 19 Courteous Polite and helpful A “can-do” attitude Motivation Initiative; self-starter Hard worker Honest SOFT SKILLS MANNERISMS & ATTITUDE

Slide 20:

4/6/2011 Your Company Name Here 20 Turn Your Cell Phone Ringer Off or Low. -If you don't want to turn off your cell phone completely, at least set it to vibrate Use Your Cell Phone Only for Important Calls - Friends calling to chat is not an important call SOFT SKILLS CELL PHONE ETIQUETTE

Slide 21:

4/6/2011 Your Company Name Here 21 Find a Private Place to Make Cell Phone Calls - Even during your breaks, make calls away from your desk; your colleagues might be working. Don't Bring Your Cell Phone to Meetings - If it rings, you might be tempted to look at it. This is rude and shows that your mind is not 100% on the job. SOFT SKILLS CELL PHONE ETIQUETTE

Slide 22:

4/6/2011 Your Company Name Here 22 Clothes Clean and Pressed Hair clean and combed Teeth brushed Shower, use deodorant Do not let your after-shave/perfume be overpowering Tip: for train travelers, keep a bottle of deodorant/perfume in your drawer SOFT SKILLS PERSONAL APPEARANCE

Slide 23:

4/6/2011 Your Company Name Here 23 Basic elements of good teamwork: Goals: What we're trying to accomplish together. Roles: Who does what and how we handle overlaps and interdependencies. Process: How we run our business and how we work together. Relationships: Communication and interpersonal skills for getting work done SOFT SKILLS TEAMWORK

THANK YOU.:

4/6/2011 Your Company Name Here 24 THANK YOU.