Managing Business for Success

Managing Business for Success : 

Managing Business for Success John Aderibigbe Managing Consultant DU&T Consulting Lagos, Nigeria dutconsult@yahoo.com

Leading your people : 

Lead by influence Lead by example Listen Be humble Maintain your integrity Be proactive and knowledgeable Be tolerant but firm Sell your vision Work as a team Develop your team Leading your people

Goal setting : 

Define the corporate goals, mission and vision Make the goal SMART Define unit/ team’s goals Define individual Make the goal mutually formulated with your employees Goal setting

Giving feedback and policies setup : 

Set the corporate policies Work with and within the policies Invite erring employees for feedback Name one point that is praiseworthy in the employee Name the behaviour as it is Say the implication of not changing the behavior Listen to the employee Agree on the time for changing the behavior Document your agreement Giving feedback and policies setup

Refining your processes : 

Understand your processes: from production to delivery to customers Map out your processes with explanation Monitor your processes regularly Refine your processes when necessary Refining your processes

Basic record keeping : 

Keep basic records of inventory, sales and purchases Use the FIFO principle Separate business money from personal money. Pay yourself salary Get an accountant Basic record keeping

Auditing your processes : 

Verify your sales, delivery and procurement systems Brainstorm on the possible loophole for fraud Block every loophole by including or removing a process that may prevent or create fraud Auditing your processes

Basics of selling : 

Prospecting through Email Cold call Cold canvass Direct mail Refer lead Expert pull Networking Internet Basics of selling

Customer service : 

Package your product: you, office or goods Deliver quality Give quality delivery Ask your customers what quality is? Customer service

Time Management : 

Use to do list Delegate where necessary Eat that frog Use clear desk policy Work with your environment Avoid time wasters Avoid procrastination Time Management

Business strategies : 

Decide which strategy would promote your business Evaluate each strategy Implement the best strategy Decide the benchmark: corporate goal Compare benchmark with strategy Business strategies

Coaching : 

Evaluate corporate performance Evaluate individual performance Coach non performing employees Document your agreement Provide the needed support Coach again? Coaching