TYPES OF COMMUNICATION : TYPES OF COMMUNICATION Presented by :- Lakshminarayana P.T
ITI351 What is communication ? : What is communication ? Derived from the Greek word “communicare” or “communico” which means “to share”.
Community implies a group of people living in one place.
Languages are the codes of communications. Types of communication. : Types of communication. Non-verbal communication : Non-verbal communication Through signs & symbols.
Non-verbal can go without verbal communication.
Verbal can’t go without non-verbal communication. Verbal communication. : Verbal communication. Two types of verbal communication.
communication. Formal communication : Formal communication We use this type of communication in offices and social gathering.
Two types of formal communication.
(2) Upward (1) Downward communication : (1) Downward communication Higher designation to lower designation.
Ex. Boss ordered his worker.
Here effect of this type of communication is very much than upward communication. (2) Upward communication. : (2) Upward communication. Lower designation to higher designation.
Ex. Worker request to his boss.
Here the effect of communication is less than downward communication. Informal communication. : Informal communication. We use this type of communication with our family or friends.
Three types of informal communication.
(3) grapevine Lateral communication. : Lateral communication. Found among members working at the same level.
Ex. Peer group.
Most effective form of communication.
Barrier of subordinates or boss is not present here. Diagonal communication. : Diagonal communication. The path is mixture of vertical and horizontal movement.
In large communications various departments need communication support from each other. Grapevine communication. : Grapevine communication. Also called as “backbiting” or “backstabbing”.
A backstabber is a colleague or an employee who acts like a friend in public but badmouth you in private. : THANK YOU