RM Chat Value Prop - Jan07

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Reuters Messaging Chat Value Proposition : 

25 January 2007 Proprietary Reuters Messaging Chat Value Proposition Gavin Adam Reuters Collaboration Services

The way we work today : 

Proprietary Page 2 The way we work today Transient communications Inefficient for group communication (setup) Limits multi-tasking by requiring focus Not a real-time SPAM and abuse Inefficient for resolving group issues (email chains) Hard to prioritize and manage by topic A 1-to-1 communication Hard to prioritize and manage by topic Inefficient desktop real estate Intrusive

The Collaboration Value Curve : 

Proprietary Page 3 The Collaboration Value Curve IM vs. RM Chat Instant Messaging RM Chat 1 Value step created by the ability connect to existing communities 2 IM value plateaus based on a user’s ability to manage multiple contacts & conversations.Chat rooms are managed centrally w/o limitations 3 Value continues to grow independent of the size of a community as users become more adept at personalizing the application to their information/collaboration needs Collaboration Value Size of Community (# users) 1 2 3

Case Study: Standard BankInternal Communication Untapped Knowledge : 

Proprietary Page 4 Case Study: Standard BankInternal Communication Untapped Knowledge FX Traders FX Sales Management Analyst Untapped Knowledge

Case Study: Standard Bank RM Chat solves the problem : 

Proprietary Page 5 Case Study: Standard Bank RM Chat solves the problem FX Traders FX Sales Management Analyst Untapped Knowledge

Case Study: PVMExternal Communication : 

Proprietary Page 6 Case Study: PVMExternal Communication

Case Study: PVM RM Chat solves the problem : 

Proprietary Page 7 Case Study: PVM RM Chat solves the problem EfficientReduces internal comms Persistent Never miss conversations Simple4 Channels instead of 64 ClearEveryone sees all comms

Thank You : 

25 January 2007 Proprietary Thank You