FICCI-Tony

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PresentationonFINANCIAL MOTIVATION AND MARKETING STRATEGIES : 

PresentationonFINANCIAL MOTIVATION AND MARKETING STRATEGIES Anuroop (Tony) Singh 15th October 2001 FICCI, New Delhi

Scope : 

2 Scope Life Insurance business Distribution Financial motivation Marketing strategies

Financial Motivations : 

3 Financial Motivations Utopian model Positive incentives Penalties

Financial MotivationsWhat should Life Insurance companies be rewarding? : 

4 Financial MotivationsWhat should Life Insurance companies be rewarding? POSITIVE INCENTIVES Sales volume Sales leverage Sales quality Share of wallet Net present value of customers Persistency Consistency Portfolio profile Loyalty of channel Social / Rural targets

Financial MotivationsWhat should Life Insurance companies be rewarding? : 

5 Financial MotivationsWhat should Life Insurance companies be rewarding? PENALTIES Compliance Rebating Misrepresentation Complaints Receivables

Marketing StrategiesHow should Life Insurance companies strategize their marketing initiatives? : 

6 Marketing StrategiesHow should Life Insurance companies strategize their marketing initiatives? Challenges Possible responses

Marketing StrategiesHow should Life Insurance companies strategize their marketing initiatives? : 

7 Marketing StrategiesHow should Life Insurance companies strategize their marketing initiatives? CHALLENGES Heterogeneous market place Low consumer awareness levels Profitable market share Fraud risk Concentration risk Cost effective execution

Marketing StrategiesHow should Life Insurance companies strategize their marketing initiatives? : 

8 Marketing StrategiesHow should Life Insurance companies strategize their marketing initiatives? POSSIBLE RESPONSES Focus on homogeneous pools within heterogeneous environment Responsible terms and conditions with fact based advertising Balance between commercial and “public responsibility” portfolios Balance between short term and longer term profitability of products Differentiated pricing for different DISTRIBUTION channels

Slide 9: 

9 Thank you