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Marketing Management Process (Cont’d) : 

Marketing Management Process (Cont’d) Marketing managers plan and implement a sequence of activities that help the firm achieve its goals.

Marketing Management (cont’d.) : 

Marketing Management (cont’d.) Marketing Plans Objectives Problems and Opportunities Strategies Tactics (who, what, when)

Marketing Management (cont’d.) : 

Marketing Management (cont’d.) Marketing Strategies target market Marketing Mix Product strategy Price strategy Promotion strategy Place strategy

Marketing Managementcont’d. : 

Marketing Managementcont’d. Market segmentation Niches within segments Positioning within segments Copy strategies

Marketing Managementcont’d : 

Marketing Managementcont’d Controllable marketing mix variables Uncontrollable variables Physical - Competitive Economic - International Social Ethics and legal

Marketing Management(cont’d) : 

Marketing Management(cont’d) Marketing Concept Walmart Other Examples

Marketing Management (cont’d) : 

Marketing Management (cont’d) Successful marketing strategies Assets Skills

Marketing Management (cont’d) : 

Marketing Management (cont’d) Searching for SCAs Sustainable competitive advantages

Marketing Management (cont’d) : 

Marketing Management (cont’d) Reputation for quality Customer service/product support Name recognition/high profile Retain good management and engineering staff Low cost production Financial resources

Marketing Management (cont’d) : 

Marketing Management (cont’d) Customer orientation/feedback/market research Product-line breadth Technical superiority Installed base of satisfied customers Segmentation/focus

Marketing Management (cont’d) : 

Marketing Management (cont’d) Cost strategies: Goodyear and Whirlpool Differentiation by Value: Michelin Maytag

Marketing Management (cont’d) : 

Marketing Management (cont’d) Strategic emphasis helps firm orient themselves to key external factors such as consumers and competition.

Marketing Management (cont’d) : 

Marketing Management (cont’d) Product Life Cycles Introduction Growth Maturity Decline

Marketing Management (cont’d) : 

Marketing Management (cont’d) Balancing the Product Portfolio Boston Consulting Group Matrix