Developing Workplace Skills

Category: Education

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LaSalle Computer Learning Center Developing Workplace Skills  (813) 288-0110

Top 7 Skills essential for career success:

# 1 – Communication # 4 – Multi -tasking # 3 – Information handling # 2 – Information Technology Top 7 Skills essential for career success #5 – Critical Thinking # 7 Continuous learning # 6 – Teamwork

How do you acquire Professional Skills?:

How do you acquire Professional Skills? Education (formal & informal) On-the-job training Life Experience (good & bad)

# 1 – Communication :

# 1 – Communication Professionals need to be able to communicate clearly with management, co-worker and clients Every job will require you to communicate with others

Workplace communication:

Workplace communication Verbal Communication Written Communication Non-Verbal Communication Verbal Presentation Audience Awareness Critical Listening Written Professional level writing Critical Reading Presentation of Data Non-Verbal Personal Presentation Body Language

Always remember the 5 C’s of Communication :


Written Communication:

Written Communication Clear, Professional written communication is the key Remember, everything you write is considered to be “in stone” Because you can not read intention in writing, it is important to consider your tone. Don’t write in all CAPS Use professional titles rather than informal names Use your Spell Check!

Non-Verbal Communication:

Non-Verbal Communication 55% of Communication is conveyed through body language Non-verbal communication includes Facial expressions Eye contact Gestures Posture Tone Be sure to smile Minimize your hand gestures Stand straight Dress professionally Your personal appearance is what people see first, so take pride in how you look.

#2 – Information Technology:

#2 – Information Technology Every worker needs to have at least a basic level of skill with modern technology just to be able to function Most companies see new technology as the means to increase profit margins and to remain competitive in a rapidly evolving marketplace.  It is important to strive to learn and keep up with the growing trends of information and technology.

#3 – Information Handling:

#3 – Information Handling Information Overload is our every day professional life…. It’s common for most professionals to “wear many hats”. It is easy to become overwhelmed. Make sure you have clear direction from a supervisor on what your priorities should be. Take notes When given a task, repeat it back to make sure there are no misunderstandings If you become overwhelmed, let your supervisor know so you can figure out together what your next step should be. Keep in mind, everyone has a lot to do. Take it one task at a time and you’ll be fine.

#4 – Multi-tasking:

#4 – Multi-tasking Multitasking in as efficient way of completing several tasks at once. But is multitasking really beneficial? Most employers would say YES. However, if you’re going to multitask, you need to be organized! Keep a notebook Make a list of tasks Check off each task as it is completed Recap your day to make sure nothing was missed Plan ahead Know what needs to be done the next day so you can make a plan of execution Don’t take on too much

#5 – Critical Thinking:

#5 – Critical Thinking If you can think of a Problem….you should be able to think of a Solution What are critical thinking skills? Reasoning Evaluating Problem Solving Decision Making Analyzing

#6 – Teamwork:

#6 – Teamwork A group of people working together to achieve a common goal It can be hard to achieve a cohesive team environment at work. Some ways to create a successful professional team environment are: The group should have a clear goal There should be a result driven structure Must have competent team members Must have unified commitment The group must have high standards that are understood by all Receive/provide support for each other Must have principal leadership

#7 – Continuous Learning:

#7 – Continuous Learning Continuous education is necessary for survival in today‘s world! Strive to take at least one training class a year If courses offer certification, try to achieve it Keep your certifications current Research education outside of your current training As technology and society progresses, education must progress as well. Be open to training outside of your current career A well-rounded professional is always going to be more valuable than one that is considered “cookie cutter” You should NEVER stop learning!

Professional Skill Building:

#5 – Critical Thinking #6 – Teamwork #7 – Continuous Learning Professional Skill Building So remember, every professional should have qualities in these 7 areas to be successful in the workplace. #1 – Communication Skills #2 – Information Technology #3 – Information Handling #4 – Multitasking

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