e business e-supply chain mngt

E-SUPPLY CHAIN MANAGEMENT:

E-SUPPLY CHAIN MANAGEMENT BY Ashutosh Mishra Galgotias Business school

Key to issue:

Key to issue Meaning of E- Supply chain Concepts Role of supply chain Difference between supply chain and E-supply chain Impact – revenue and cost Effect on cost of functional categories E-Hubs Setting up E-business in practice Discussion’s issues’s

definition:

definition A supply chain, as opposed to supply chain management, is a set of organizations directly linked by one or more of the upstream and downstream flows of products, services, finances, and information from a source to a customer. Managing a supply chain is 'supply chain management' Mentzer Supply chain management (SCM) is the management of a network of interconnected business involved in the ultimate provision of product and service packages required by end customers . Supply chain management spans all movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption

INTRODUCTION :

INTRODUCTION E-Supply Chain Management refers to the flow of physical goods and associated information from the source to the consumer. Key e-Supply chain activities include purchasing, materials management, distribution, customer service, and inventory forecasting. Effectively managing these processes is critical to the success of any online operation .

Introduction(cont..):

Introduction(cont..) Your customers demand to be empowered and have real-time access to information regarding their order. Pure Commerce provides them this access and allows you the opportunity to streamline your operation by reducing your inventory carry costs and makes customer service more efficient thus reducing their time.

HIGHLIGHTS:

HIGHLIGHTS Inventory & vendor management. Monitor, maintain, and set up automatic EMail triggers that can request supplies from your manufacturers, distributors, warehouses or simply alert an inventory manager. Facilitates product back ordering. Automated multiple part shipping configuration and notification. Select from multiple shipping companies such as Fedex , and UPS with full country and state shipping method matrixing

Highlights(cont.):

Highlights(cont.) Report products of particular status and stock quantity values allow you to easily see and/or update inventory quantities when necessary. Pick, pack and shipping management. Instant access to real-time online inventory levels. Can connect to current systems through TCP/IP, HTTP or XML protocols.

ROLE OF THE SUPPLY CHAIN:

ROLE OF THE SUPPLY CHAIN Assistance of the Supply Chain in Supporting Channel Functions: Information and Promotion Negotiation Order Placement and Tracking Filling and Delivering Orders Administering Payments

IMPACT:

IMPACT Revenue Impact Direct sales 24 hours access Information Aggregation Targeting and Customization Speeding Time to Market Flexible Pricing, and Market Segmentation Efficient fund transfer

Cost Impacts:

Cost Impacts Reduced Handling in a Shorter supply chain Postponement of Product Differentiation Lower cost with Downloadable Product Lower Facility and and Processing Costs Decreasing Inventory Costs through Centralization Improving coordination

Effect on Cost of Functional Categories::

Effect on Cost of Functional Categories: Inventory Cost (Decline) Facility Cost (Decline) Transportation Cost (Increase) Information (High fixed cost, lower marginal cost.) These are broad generalizations

Example-:

Example- Pure Commerce is integrated with USPS (United States Postal Service) and can calculate rates, validate addresses, track packages, automatically create tracking numbers and print bar codes and shipping labels and more. See how our USPS certified software can help streamline your online business, increase efficiency and improve order accuracy as well as your customers' overall experience.

Slide 14:

USPS Rate Calculation and Services Selection Allow customers to see exactly how much it will cost to ship their packages for multiple recipients in a single order from many shipping services at once. USPS Track & Confirm . Provide customers the ability to track their packages and shipments for any orders placed for multiple recipients, all in real time and within your own store and design. USPS Address Standardization & Validation Reduce errors and simplify the checkout process using integrated address validation for any billing or shipping addresses .

Some more examples:

Some more examples Dell (PC) Amazon (Books, etc.) Peapod (Supermarket) Granger (MRO-Maintenance, Repair and Operations Supplies )

Internet Exchanges and Auctions (E-Hubs):

Internet Exchanges and Auctions (E-Hubs) Internet Exchange Internet Auctions Effect on Channel Efficiency

Setting Up E-Business in Practice:

Setting Up E-Business in Practice Integration with Current Click and Mortar Network Pricing should reflect Cost Optimize for Customized Small Deliveries (Packages) Design Efficient Return Policy Easy Tracking of Order Status