emotions

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Slide 1:

Copyright © 2006-2007 The Beyond Intractability Project Beyond Intractability is a Registered Trademark of the University of Colorado PowerPoint Summary of: Emotions

Slide 2:

Slide 2: Emotions and Conflict Emotions are both a cause and a result of conflict Positive emotions are key to conflict resolution Conflicts are fueled by emotional needs (love, closure…) PowerPoint Summary of: Emotions

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Slide 3: Emotions and Conflict II Emotion can overcome logic -- sometimes emotional issues become more important than substantive issues PowerPoint Summary of: Emotions

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Slide 4: Emotions and Conflict II Emotion frames confl i ct – shaping parties’ view of: Relationships Fairness Relative power Relative status PowerPoint Summary of: Emotions

Slide 5:

Slide 5: Emotion in N e gotiation Emotions can influence negotiations and mediations either positively or negatively Positive emotions foster: Problem solving Creativity Respect for others’ perspectives Improved cognitive ability Negative emotions foster: Inaccurate judgments Lessened concern for the other parties’ preferences Neglect of one’s own instrumental goals PowerPoint Summary of: Emotions

Slide 6:

Slide 6: Emotion in Negotiation II Emotions can inform us of our adversaries’: Commitment Sincerity Needs Values PowerPoint Summary of: Emotions

Slide 7:

Slide 7: Recognizing and Using Emotions To use emotion effectively: Acknowledge -- emotions in yourself and others Determine -- their source Manage -- you own negative emotions PowerPoint Summary of: Emotions

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PowerPoint Summary of: Emotions Slide 8: Recognizing and Using Emotions To use emotion effectively: Allow -- the other side to express their feelings without dismissing them Empathize -- with the other Reframe - - your positions and interests in a less emotionally-threatening manner

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