Personality & Business Profiling

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PERSONALITY PROFILING PROFESSIONAL KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 © “DISC”

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PROFILE QUESTIONNAIRE KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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A personal profile is designed to describe you as an individual, on a personal level rather than simply looking at your working style (though your approach to work is considered, too). No special knowledge is needed: the report discusses your personality in plain language. In your personal profile you'll find out about: About you Basic elements of your personality Your most important traits How you compare to others Your core values Abilities, strengths, limitations Personal development Changes shown in your results Making a change Relating to other people Understanding others How others relate to you Your work style Your most important work skills In leadership In a team Planning your career Which roles suit you best? PROFESSIONAL PERSONALITY PROFILING Masks worn in workplaces KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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A commercial profile for business use, the commercial profile concentrates on work skills and attitudes, and looks at areas like motivation, teamwork and management. Several optional upgrades are available to Enhanced report content, and Job Matching, and the profile is compatible with the profiler, which can provide even more powerful features such as team-building and relationship analysis. The report contents include: 'Classic' Overview Behavioral adaptation Advantages Disadvantages Communication style Decision making Organization and planning Motivation Managing style Style of management required Enhanced Keynotes Guidelines in management Guidelines in sales Guidelines in service Guidelines in technical work Exploratory questions Career directions Relationships The team Pressure Ambition and development COMMERCIAL PROFILING SOLUTIONS KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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SAMPLE REPORT A Discus Sample Report Ms Ellen Chavez Gender Female Prepared By Discus Professional Candidate analyzed on Sun 16 January 2008 About This Report Candidate Details Name Ms Ellen Chavez Address Unit 21 Technology HouseGlissade StreetSalford, ManchesterM6 6APUNITED KINGDOM Telephone +44 (0)161 408 2112 Fax +44 (0)161 278 2603 Report Details Category Sample reports Notes This is a sample fully Enhanced report designed to demonstrate the reporting capabilities of the Discus profiling system. Any references to specific individuals shown here are fictitious. User Fields Discus will allow you to create a selection of custom 'User Fields' to hold information that's specifically relevant to your needs. Important Any purely behavioral tool should never be used to make a recruitment or redeployment decision unsupported by other techniques such as interviewing. KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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Textual Report Contents Overview Keynotes Keywords Behavioral Adaptation Advantages Disadvantages Communication Style Decision Making Organization and Planning Motivation Managing Style Style of Management Required Guidelines in Management Management Style Summary Guidelines for Development Guidelines in Sales Sales Style Summary Guidelines for Development Guidelines in Service Service Style Summary Guidelines for Development Guidelines in Technical Work Technical Style Summary Guidelines for Development Exploratory Questions Career Directions Relationships Relationship Keynotes The Team Team Keynotes Pressure Ambition and Development REPORT CONTENTS KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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Textual Report Overview Ellen prefers to work with in co-operation with other people, in a mutual supportive and democratic environment. She dislikes conflict and risk, to the extent that she will often be ready to defer to others rather than become involved in a dispute, or put herself in an uncertain situation. This cautious approach extends into other areas of life. For example, she will not feel fully prepared unless she has access to complete information on a subject, and will rarely act until she can be sure of the consequences. Ellen's preference will therefore be to work in a structured environment, especially one in which the structure is understandable and reasonable. Keynotes The following keynotes summaries some of the most important aspects of Ellen's personal style: She takes possible problems into account, and tries to avoid them by planning ahead. She takes a diplomatic approach, and is careful not to cause offence. Keywords Diplomatic Uncommunicative Apprehensive Compliant Obliging Obedient Subtle Quiet Calm Dispassionate REPORT DETAILS KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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Behavioral Adaptation Although there are few changes of significance between Ellen's more natural approach and that which she displays at work, there is a small modification that may be of relevance. This relates to the level of assertiveness and directness that she feels is appropriate to employ in her working life, a level somewhat lower than that which she might more generally be expected to show. This kind of shift often relates to a person feeling that she does not have the freedom to act as independently in their work as they might prefer. Advantages Ellen is a cautious and conscientious type of person, who makes an effort to ensure that her work is accurate and detailed. As a person who is naturally concerned with quality of results, she sets herself high standards, and is ready to exert herself to achieve these. There is also a cooperative, group-oriented aspect to her style - she works effectively within a team, and is usually able to integrate her own aims with those of the team as a whole. Disadvantages Ellen's effectiveness in some situations may be hampered by her relative lack of confidence and assertiveness. She dislikes risk, and can be reluctant to make a decision if there is any doubt about the outcome. For similar reasons, she will tend to avoid committing herself independently to a course of action, preferring instead to look for approval from her manager or work colleagues. REPORT DETAILS KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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Communication Style The caution and reserve inherent in her approach largely determine her mode of communication: her comments will usually be carefully considered, and she will rarely accept other people's statements or comments purely on face value. Ellen is not particularly assertive in style, and so while she gives careful consideration to others' positions, she will often be less ready to state her own views, especially if she feels that they will not be well received. Decision Making Making a thoroughly researched and rationally based decision is important to Ellen, and she will take time to consult interested parties, investigate facts and analyze contingencies in an effort to ensure that she comes to the best-supported conclusion possible. Ellen tends to avoid taking risks where she can, and in terms of decision making this means that she will rarely decide on a course of action that might include an element of chance. Organization and Planning Ellen is a capable and precise planner and organizer, who will take care to gather appropriate facts and analyze conditions carefully. She values others' input (particularly in terms of the information and advice they can offer), and is concerned to check her conclusions before committing herself. REPORT DETAILS KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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Motivation Ellen needs to be feel sure of her position before she can act with any confidence. If finds it uncomfortable to be in doubt about the conditions governing her position, or the possible consequences of her actions. For this reason, she values detailed, explicit information from those around her and a clear expression of what is expected of her. Her most motivating working conditions will provide her with a clear structure and access to support. Managing Style Very much a democratic manager, Ellen values the support and advice in her own work, and so will often see management in the same terms. Her naturally reserved and unassertive approach means that she will rarely attempt to demonstrate her authority directly. Instead, she will prefer to build a relationship with her team based on her demonstrated capabilities and supportive attitude within a structured and organised team. Style of Management Required Ellen is likely to benefit from management support with regard to practical, work-related issues. She will want, ideally, to be able to confirm her intended actions with her manager before putting them into practice, and to ensure that she has approval in cases where more confident styles would simply act. This behavior stems from her cautious nature - she has a strong aversion to making mistakes, and will almost never take a risk. Her manager's role will be to either provide her with the confirmation she requires or, where this is impractical, give her clear guidelines within which to work. REPORT DETAILS KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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Guidelines in Management Ellen is a person who concentrates on facts, detail and methods of organization. In a management position, then, she will tend to rely on planning, monitoring and reporting. People like Ellen tend to have an affinity with structure, and as such she can be expected to manage in a structured and methodical way, setting out established working procedures for her team and expecting them to follow the guidelines she puts in place. None of this should be taken to suggest that she is unreceptive to others' views - far from it, she is likely to run the team in a very democratic manner, and will take suggests from others seriously. Ellen's effectiveness in a management position will depend largely on the compliance of the members of her team. She is not a particularly assertive person, and should a challenge to her authority develop within her team, she will find it difficult to deal with in a direct manner. In situations like this, she is likely to appeal to her own management, where possible, for assistance. Management Style Summary She tends to avoid direct communication where a situation allows. She is concerned about how her decisions will be perceived by others, including her team. Her team will typically develop a democratic style, and she will rarely impose direct instructions. She has diplomatic skills that she will put to use to help her develop her team. She is not easily provoked into a temperamental reaction. REPORT DETAILS KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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Guidelines for Development Ellen might consider the following suggestions to develop her management style. The effectiveness of these suggestions will naturally depend on her current situation, and will need to be weighed accordingly. Taking this into account, Ellen might consider: Developing her communicative abilities in a management setting. Demonstrating a more confident and assertive style in a management role. Developing a greater sense of assertiveness, at least when working in a management role. Showing a little more drive and determination to help motivate her team. Showing a more assertive side to her nature, especially in ensuring that urgent and important tasks are completed effectively. Guidelines in Sales Selling is unlikely to be a key capability where Ellen is concerned, unless unusual circumstances apply. She is not motivated by success, nor is she an outgoing communicator. She has a notably passive nature, meaning that she tends to lack the drive to take risks or grasp opportunities. In addition, she prefers to work in controlled circumstances, and will find the unpredictable nature of the sales environment difficult. In common with most passive types, Ellen has a dislike of confrontation and will find it very difficult to display the self-assuredness and confidence necessary to work effectively in sales. Sales Style Summary Her rather uncommunicative style will hamper her success in sales. Being relatively lacking in confidence, she can become nervous or apprehensive in a sales situation. She is prepared to work within a regulated system of sales procedures. As in most circumstances, she will approach a sales situation in a calm, considered manner. She has a cautious communication style that will affect her approach to sales. REPORT DETAILS KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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Guidelines for Development Ellen might consider the following suggestions to develop her sales style. The effectiveness of these suggestions will naturally depend on her current situation, and will need to be weighed accordingly. Taking this into account, Ellen might consider: Developing a more effective and outgoing communication style. Overcoming her innate apprehension to display a more confident approach in a sales situation. Being readier to demonstrate assertive and demanding qualities than are natural to her style. Not being unduly concerned about causing offence or discomfort, where a more direct approach is necessary. Not holding back when direct action is possible. Guidelines in Service From a service perspective, there are various features of Ellen's style that recommend themselves. She is cooperative and compliant, generally ready to assist others, and she prefers to work within established practices where she can. She is, however, notably non-assertive in style, so that she will tend to find it more difficult than most types to interact effectively with customers. If she is able to adapt her rather reserved and inexpressive style to communicate more easily with others, she should be relatively effective in a service environment. Service Style Summary Her relative lack of self-confidence may communicate itself to customers in a service environment. She is careful to present accurate information, and concentrate on the details of a customer's requirements. Where established procedure conflicts with a client's needs, she will tend to follow the former. She has a tactful, diplomatic approach to customer relations. Her approach to customer service is generally calm and patient. REPORT DETAILS KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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Guidelines for Development Ellen might consider the following suggestions to develop her approach to service and support work. The effectiveness of these suggestions will naturally depend on her current situation, and will need to be weighed accordingly. Taking this into account, Ellen might consider: Developing a greater willingness to engage and communicate with a customer. Developing a sense of personal assertiveness when dealing with customers or clients. Being ready to openly disagree with a customer where their requirements are unreasonable or unachievable. Motivating herself to respond in a more dynamic fashion to customers' particular requirements. Recognizing the limits to her naturally diplomatic approach, and going beyond them where necessary. Guidelines in Technical Work Ellen possesses many strengths that will help her to work well in a technical role. She is systematic, precise and detailed, and she understands the importance of working accurately, and following established guidelines. She is capable of taking time to understand and develop complex systems, but she is not so persistent that she is unable to adapt to a more urgent time-scale, at least on an occasional basis. Ellen is concerned with the quality of her work, and will want to test and check her results carefully wherever possible. Technical Style Summary She tends to prefer to find her own solutions to technical questions, rather than consult with others. She is naturally cautious, and will want to take time to check her work. She is ready to conform to codes of practice and technical guidelines, and in fact prefers to work under such conditions. She has a calm attitude, working steadily and precisely to complete a task. She will tend to support her own propositions using careful reasoning and logic. REPORT DETAILS KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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Guidelines for Development Ellen might consider the following suggestions to develop her approach to technical work. The effectiveness of these suggestions will naturally depend on her current situation, and will need to be weighed accordingly. Taking this into account, Ellen might consider: Being prepared to explain and discuss the details and implications of her work. Being ready to improvise a solution at short notice when a situation demands it. Developing her own independent approaches to a project, where a situation allows. Applying greater levels of urgency and responsiveness, when work must be completed within a demanding time-frame. Being prepared to express herself directly, where she feels she can provide an effective solution to a problem EXPLORATORY QUESTIONS: Exploring Positive Aspects of the Profile Which do you think is most important; to finish a task quickly, or to the best of your ability?(Ellen is a person who places value on quality and precision.) Exploring Possible Training Needs in the Profile Are you generally ready to take charge when a situation calls for it?(Ellen is rather reticent in such conditions, and would tend not to put herself forward in a situation like this.) REPORT DETAILS KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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Career Directions The two features of Ellen's general style that will have the most impact on her choice of career are her passive style and her systematic approach to life. A person like her will be best suited to a career that does not impose pressure or the need to act dynamically, but gives scope for Ellen to apply her natural abilities. She would be particularly suited to work in a technical area, for example working with computer software or hardware, or as a technician in a more general sense. Relationships Possessing a rather passive style means that Ellen tends to be slow to take the initiative in most situations, and the forming of relationships with work colleagues can be expected to feature among these. If she is to develop effective relations with those around her, then, she will tend to rely on others to help develop positive interactions. She is rather formal in style, too, and will tend to approach relationships on a more practical, factual level. Relationship Keynotes for Ellen She will rarely register dissent with a group decision, even where she disagrees with it. She will rarely confront others, even where she strongly disagrees with their views. Others may sometimes find that she gives little consideration to the more personal elements of working relationships. She is often ready to let another individual take the lead within a working relationship. She is very even-tempered, and will rarely react in an overtly emotional way. REPORT DETAILS KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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The Team Ellen is not, by nature, a team player. He has a very demanding and domineering style, that is generally better suited to taking personal responsibility than integrating into a team. This is not to say that he cannot be effective in such a role - indeed, from a practical point of view he has one of the most efficient and commanding styles. As a highly independent type, though, he does not fit easily into a structured team environment. In such a situation, he will often work most effectively in some kind of leadership capacity. Team Keynotes for Ellen She will tend not to be expressive or communicative within the team. She can become concerned about how the group will react to her work or her proposals. She will accept the team's general decisions, except where she emphatically disagrees with them. She will typically allow work colleagues to make decisions. She communicates with other members in a tactful and diplomatic way. Pressure Ellen is a person who likes to have a clear understanding of her working conditions and environment, and to feel able to predict how events are likely to develop. As such, a particular source of pressure, and often actual anxiety, is a lack of certainty and unpredictability. This sense of pressure, for example, will tend to appear where she needs to work in unfamiliar surroundings, and she can be expected to do her best to avoid working in such conditions REPORT DETAILS KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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Ambition and Development As a rather passive type of person, Ellen will rarely work overtly towards her own goals, and indeed will more likely seek to work cooperatively with others. Nonetheless, individuals of her type often have long-term ambitions, or particular goals that they would hope to achieve, and if she feels that she is working positively towards these goals, she will naturally be rather more motivated to succeed than otherwise. REPORT DETAILS KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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DISC PROFILE SERIES Internal External Summary Shifts KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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DISC PROFILE SERIES 22% 22% 50% 91% Dominance Influence Steadiness Compliance INTERNAL PROFILE: 8% 14% 44% 88% Dominance Influence Steadiness Compliance EXTERNAL PROFILE: SUMMARY PROFILE: -14% -8% -12% -5% Dominance Influence Steadiness Compliance SUMMARY PROFILE: 15% 18% 44% 88% Dominance Influence Steadiness Compliance KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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STYLE CARD Planning Analyst: Receptive and Controlled A behavioral style that combines control and receptiveness, relating to Compliance in DISC terms, can be described as an Analyst. People of this kind are structured, organized individuals who tend to follow the rules whenever they can. They are interested in precision and order. KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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TRAIT ANALYSIS Permanent Traits These are traits common throughout Ellen's profile, suggesting that they are often seen in her behavior, and are also likely to influence her attitudes. Ellen's profile indicates the following permanent traits: Cooperativeness Accuracy Sensitivity Technical Potential Patience Thoughtfulness Friendliness Transient Traits These are traits that Ellen seems to feel are appropriate to her current working conditions, and so is emphasizing in her behavior. Transient traits, as their name suggests, tend to represent short-term adaptations. Ellen's profile does not indicate any traits of this kind. Potential Traits These are traits that are native to Ellen's personal style, but that she does not seem to feel are appropriate to her current working conditions. These traits are likely to appear from time to time, for example under pressurized conditions. Ellen's profile indicates the following potential traits: Objectivity Efficiency Inactive Traits These are traits that are not normally seen in any aspect of Ellen's behavior. Though these types of behavior are not completely absent from Ellen's style, it will be relatively unusual to see her follow these patterns of behavior. Ellen's profile indicates the following inactive traits: Enthusiasm Self-Motivation Social Orientation Persistence Assertiveness (Boldness) Persuasion Self-Confidence Independence KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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PROFILE TENSION Profile Tension Profile Tension shows the extent to which Ellen feels the need to adapt her style to her current working conditions. This tension may result in negative, pressurizing effects under certain conditions, especially if Ellen's style is not suited to making adaptations of this kind. The diagram below shows Ellen's current Profile Tension, and estimates her adaptability for comparison purposes. Also shown is the most significant probable cause of any adaptation, where applicable. KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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JOB MATCH Job Match: Accountant This Specific Job Match analysis has been compiled in Recruitment mode, and is suitable for matching the candidate's behavioral style against a role different from that which they currently fill. DISC Comparison Ms. Ellen Chavez Accountant Disc Comparison -22% -3% -28% -1% Dominance Influence Steadiness Compliance Factor Comparison Somewhat too low Close to match Too law Close to Match KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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STRENGTHS FOR THIS JOB Strengths For This Job: Attention to detail Readiness to trust others' abilities Tendency to check facts before acting Ability to work without others' approval Calm, patient style Reliability and consistency Respect for others Probable Training Requirements: Lack of technical ability Insufficiently objective DISC Comparison KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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ABOUT THIS JOB About this Job: Focused concentration and an ability to work with detailed and complex subject matter are key features of this role. An Accountant's general style will involve cautious, methodical work, usually in support of long-term projects. This is not a situation that will see many challenges to a candidate's position, but occasionally they may be called on to back up their position or respond to critical assessment. Analytical Style This is a role that requires a strong commitment to accuracy. Mistakes can have significant repercussions, and an Accountant will need to expend time and energy carefully checking the quality of their work. Under normal circumstances, timescales are not a vital issue for an Accountant, and a candidate will have to be able to take time to produce reliable and effective results. Consistent and Reliable Work A candidate that can show a level of consistency in their work over the longer term will make an effective Accountant. The nature of this role means that a candidate will rarely see immediate or directly tangible results, and will need a faculty to derive satisfaction and motivation from the work itself. A systematic approach, and a willingness to work within a plan, are often features of a role of this kind. Ability to Show Determination Though this position will not commonly require a candidate to deal with more pressurized situations, there will be times when a more determined attitude will be helpful. For example, an Accountant may at times be asked to defend certain decisions, or support their work against alternatives. In these situations, an ability to show a level of assertiveness, though not critical to the day-to-day operation of the role, will be a distinct benefit. DISC Comparison KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©

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JOB MATCH ANALYSIS This Job Match analysis has been compiled in Recruitment mode, and is suitable for matching this candidate's behavioral style against roles other than that which they currently fill. It contains only Job Profiles from the Administration category DISC Comparison The content of this sample is taken from an actual Discus report: this level of analysis is available from all Discus solutions (and some options will provide even more information). While the content shown is identical to a standard Discus report, please note that the report's appearance and layout will vary from product to product. KNOWING YOURSELF & OTHERS CONTROLLING CORPORATE GATEWAYS AUTHOR: ABDULLAH ADAM 2010 ©