M. skill Topic3

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Managerial skill:

Managerial skill Conceptual Skill Human Relation Skill Technical Skill Administrative Skill

Conceptual Skill:

Conceptual Skill Conceptual skill (includes ) Diagnostic + Analytical skill Mental abilities To Acquire To Analyze To interpret Conceptual skill

conceptual skill:

conceptual skill The Top management requires more of conceptual skills as compared to that of lower level management. These skills are regarded as mental abilities needed to acquire, analyze & interpret the information received from various sources to make the appropriate decisions. This involves the ability to view the establishment as a whole complete unit. To integrate the functions performed by different depts., elements & resources. Thus it deals with the ideas & abstract analysis of relationships elements & functions of the establishment.

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Human Relations skills

Human Relation Skill:

Human Relation Skill The HR Skills is the ability to interact & relate with the people purposefully & successfully. The manager must be able to understand the work, the need for working with people & then to relate with the individuals & groups in order to build the team work Environment. Thus HR skills may be termed as proper execution, application of knowledge of human behaviors in practice. It contain the diverse abilities required to understand people & to interact effectively with them for purposeful, productive relationship. The HR Skills comprise of Interpersonal skills/ communication skills / Motivation & Behavioral skills/ Leadership skills/Decisional skills.

Technical skill:

Technical skill

Technical skill:

Technical skill It is the knowledge & ability to use the processes, techniques practices, tools with expertise in specific area of management in which the individual is held responsible & accountable. Technical skills pertain to the knowledge of & ability to perform the mechanics of particular job. Technical skills help to undertake day-to-day operations or activities. The lower level managers require more technical skills as compare to top level managers

Administrative skill:

Administrative skill It is broad term as it relates to whole range of skills associated with Planning, Organizing, Staffing & Controlling functions. The Managers especially, at higher level needs to have the ability to frame plans and policies. Accordingly, they should get the work done. They should be able to coordinate various activities of the organization. They must be able to regulate performance in an orderly manner

Design Skills:

Design Skills Is the ability to solve problems. Manager should not just identify a problem, but design the best solution to solve the problem. He need to be intelligent, experienced, and up to date with latest developments . To be effective, particularly at upper organizational levels, manager must be able to do more than see a problem.

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SKILLS AND MANAGEMENT LEVELS Conceptual skill and Design skill Human skill Technical skill LEVELS SKILLS

More skills:

More skills Decision making skill Communication skill Leadership skill

Levels in Management:

Levels in Management There are broadly three categories ADMINISTRATIVE EXECUTIVE OPERATIVE Each category in specific is delegated with Authority and Responsibility & assigned with functions. All the people are never working at the same levels they have the same Authority and Responsibility & assigned with same functions, duties, tasks or jobs; but they are employed to work on different levels.

Levels in Management:

Levels in Management For the purpose of analytical study of management it is divided into 3 levels on the basis of Authority & Responsibility Functions to be performed Authority & Responsibility Top Level : Board of Directors/ Chairman / CEO/MD/GM Middle Level: HOD /Managers Lower Level : O.S./Foreman /Supervisors / Officers

Top Management/ Administrative levels:

Top Management/ Administrative levels Management positions in each of the 3 levels differ in six major areas, The titles allotted to their positions. The nature of their work. The time frame they consider. The way they allot time among functions The responsibility for which they are accountable. The skills required to performed their jobs ,

The functions of Top mgmt :

The functions of Top mgmt Setting out the objectives Laying down policies as guidelines Organizing the various sections ,depts. ,branches.. Making the appointments to the responsible, confidential, top positions of executives at different levels Reviewing & Appraising the performance of Executives at different levels Role of Coordinators /Decision makers /Policymaker

Functions of Middle level Mgmt:

Functions of Middle level Mgmt To work out details of the organisation as a structure & process. To effect & achieve coordination To effect & develop communication channels. To understand & develop interrelationships between activities & resources. It generally refers to those who are responsible for the Execution/ Implementation of policies & plans decided by Top Management. They works within the framework of goals & objectives decided by the top Mgmt.

Functions of Lower Level/Supervisory :

Functions of Lower Level/Supervisory Planning daily work routine Assignment of jobs Supervision of work & performance of subordinates Sending reports & statements to the higher mgmt Maintaining close & personal contacts Communication/ public relations/Interpersonal Relations Motivation Directing & Leading Performance appraisal & evaluation of work of subordinates Discipline & order

Functional & General Manger:

Functional & General Manger Functional Managers are responsible for activities of specific areas call primary or service function There are other functional managers who are responsible for the activities of other functions also ,they are known as General Managers. Besides higher level the GMs are responsible for entire operation of the unit and functional activities. Manager perform various functions & activities call primary functions and service functions

Functions :

Functions Operation : Production, Manufacturing & Generation of services. Distribution : Marketing, Sales and service Finance : Acquisition of funds, utilization of funds Budgeting The supportive & service functions have to performed like Accounts, Research & Development, Maintenance, Public Relation, Personnel

Line & Staff Managers:

Line & Staff Managers

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