Jet Airways General Presentation 2010 - FULL FULL Belgium

Slide 1: 

October 2010 – Bernard Guisset « Jet Airways – India’s premier International airline »

Slide 2: 

September 2008 – Bernard Guisset « Discover the Spirit of New India »

Slide 3: 

Who are we

Slide 4: 

Founded on May 5, 1993 by Naresh Goyal In 2008, 11.714.518 passengers were transported, of which 25.2% on International routes Jet Airways is the biggest privately owned airline of India with 64 destinations worldwide including 44 in India Naresh Goyal’s vision: Who are we » facts & figures “Jet Airways’ objective is to be amongst the top 5 preferred airlines in the world in the next few years, by offering a new way of air travel.”

Slide 5: 

Our Network & Schedules

Slide 6: 

Network » Worldwide

Slide 7: 

Network » Domestic

Slide 8: 

The Brussels Hub

Slide 9: 

Brussels, Belgium: Hub at Brussels Airport 6 destinations from Brussels: North America: New York EWR, New York JFK, Toronto India: Mumbai, Delhi, Chennai Milan, Italy Daily direct flight Milan to Delhi London, United Kingdom 2 destinations from London Heathrow Mumbai: two daily flights Delhi: one daily flight Network » Europe New ! New ! New !

Slide 10: 

Brussels Airport is our European Hub 6 destinations from Brussels: New York EWR New York JFK Toronto Mumbai Chennai Delhi Network » Brussels Hub

Slide 11: 

Start of Operations » History Development on an previously unseen scale outside a carrier’s home market Codeshare Brussels Airlines on all India & Canada flights OCT08: introduction “Compressed Wave”

Slide 12: 

Milestone Nov08 » Single Wave Concept AUG07: 2 wave system Operations spread over 4 hours OCT08: Single wave system Operations spread over 2 hours: stress on airport operations Improve connectivity & shorter travel time ex EU

Slide 13: 

One Wave concept: all 6 flight arrive at the same time.... And depart at the same time ! Our Schedules: Arrival from India / US / Canada : 07U45 – 07U50 Departure to India / US / Canada : 10U00 – 10U30 Network » Schedules from BRU

Slide 14: 

Ground Handling at Brussels» a challenge -> Time span: 2h -> 6 Flights simultaneously -> Collecting transfer luggage from > 20 destinations -> Screening of cross connecting luggage

Slide 15: 

BRU » Types of Passengers Transit Pax Cross Connect Pax Transfer Pax Local Pax   1 2 3 4

Slide 16: 

Connections from India to : Bangkok Singapore Kuala Lumpur Colombo Kathmandu Hong Kong Network » SE Asia & Europe

Slide 17: 

JET AIRWAYS codeshare-agreement with Brussels Airlines: Brussels-Paris Brussels-Lyon Brussels-Toulouse Brussels-Marseille Brussels-Geneva Brussels-Berlin Brussels-Hamburg Brussels-Vienna Brussels-Birmingham Brussels-Manchester Brussels-Madrid Brussels-Barcelona Other codeshares will be introduced progressively Network » European Hub

Slide 18: 

Our Fleet

Slide 19: 

Total fleet : 90 aircraft Consisting of : B777-300ER : 10 A330-200 : 12 B737 : 54 ATR72-500 : 14 Average aircraft age : 4.99 years Fleet » Domestic & International

Slide 20: 

Code S2 Wholly owned subsidiary of Jet Airways Most of the flights are in codeshare with 9W Single cabin Fleet of 24 aircraft: 16 Boeings 737 and 7 CRJ’s 200 30 domestic and 2 international destinations

Slide 21: 

Jet Airways Konnect is a no frills product in full Economy cabin offered on certain Jet Airways routes at low fare carrier levels. We learned that more corporate and leisure travelers are seeking reliable quality no frills service at low fares Dedicated aircraft from the Jet Airways fleet, all aircraft are all economy seating (no Première Class) Flown by Jet Airways pilots and served by Jet Airways cabin crew Buy on board meals and drinks Earn and burn Jet Privilege miles, but no access to the lounges The flight numbers will be demarcated by the flight number range 9W 2000 to 9W 2999 Jet Airways Konnect Service

Slide 22: 

New superior product offering available only on Jet Airways Konnect operated aircraft A second cabin on Jet Airways Konnect aircraft 8 seats in the cabin (2 X 2 per row) Increased seat pitch (40 inches) Dedicated cabin Comes with more convenience, comforts and benefits: On-ground (Lounge, Dedicated check-in, etc…) In-flight (Reading material, welcome drink, Hot meals, etc…) Caters to a segment of guests that prefer to fly in a separate cabin with more benefits compared to no frills economy Jet Airways Konnect Select

Slide 23: 

Cabins, Food & Crew

Slide 24: 

Cabins » Meal Services Yves Mattagne: Two Star chef of Sea Grill, Brussels has created and is supervising all western meals in all classes La Porte des Indes: this famous Brussels restaurant is preparing all Indian food from BRU in all classes Stogel: This company is preparing the best kosher meals since 25 years under the strict supervision of Antwerp’s rabbi. Economy Meals: Choice of 4 menus (Western / Oriental) On Domestic flights : full service including hot meals Première Meals: Gourmet Cuisine, western & oriental Dom Pérignon Champagne First Class Meals: Gourmet cuisine: Five course meal “Krug” or “Dom Perignon” Champagne

Slide 25: 

Cabins » Choice of Beverages

Slide 26: 

190 seats on the Airbus A330-200 Pitch : 32 inch (81 cm) In-flight entertainment : Individual 27 cm screen per seat On demand latest Hollywood& Bollywood movies 500 hours entertainment Unique reclining system preserving generous space even when seat in front is fully reclined Baggage allowance : 28 kilos baggage allowance to India Piece concept (2) to the US & Canada Cabins » Economy » Spacious new!

Cabins » Economy » Inventive features : 

Cabins » Economy » Inventive features Comfortable Headrest Unique Footrest

Slide 28: 

Enjoy your flight in Economy Class!

Slide 29: 

Number of seats: 30 The only lie-flat bed (180°) from Brussels in business class: 185 cm length with lumbar support and massage Herringbone configuration with a privacy screen between each seat and easy access to the aisles in a 1 – 2 configuration 36.5 cm flat TV touch screen with on demand entertainment Oversized table, laptop power, telephony, night suits and choice of 4 meals including Lanson Champagne ! Baggage allowance : 69 kilos baggage allowance to India Piece concept (3) to the US & Canada A new business class product Cabins » Première Class

Slide 30: 

Enjoy your flight in Premère lass! Sleep well in Première class!

Slide 31: 

Private individual suites Number of suites : 8 (only available on B777 from LHR) Fully flat bed, the largest in the air! 58 cm flat screen TV with500 hours on demand entertainment 2 seats in the suite for business meetings or dinner for 2 A La Carte dining experience, Dom Perignon or Krug Champagne ! Private wardrobe, no overhead bins Baggage allowance : 69 kilos baggage allowance to India Piece concept (3) to the US & Canada We redefine ‘First Class’ Cabins » First Class (only available on our London routes)

Slide 32: 

Click here to view our featured aircraft video Your own personal Suite in First Class !

Slide 33: 

Asian hospitality Customer Service that meet world-class standards. Quality ISO 9001:2000 certification Cabin Crew » World Class Service

Slide 34: 

Airport Services Airport Services

Slide 35: 

Check-In Jet Airways: Row 2 Jet Airways departs from concourse B Web check-in: log on www.jetairways.com, choose your seat and print your boarding- pass at home and reach the airport relaxed (only available for flights to India) Separate baggage drop counter “Fast Lane” security screening available Brussels Airport Services » Check-In

Slide 36: 

Concourse B – upgrade programme New shopping area in the middle of concourse B, close to Jet Airways gates New Food & drinks outlet (new bar) New work & relax area (4 locations) New seating Kids area New at Brussels Airport

Slide 37: 

Two lounges (Jet Airways lounge and Amber lounge) in BRU Italian leather design furniture Luxurious cosmopolitan loft feeling with subtle touches of modern India 3 entertainment zones with Pioneer flatscreen television sets and Bose headphones Media wall & reading room Business centre with internet access & meeting room Buffet service with snacks and beverages Lounges » Brussels Airport lounges

Slide 38: 

Brussels Airport proposes also a great shopping experience “Lowest price guarantee” ensures the lowest price in Belgium on following products sold in the Sky Shops stores at Brussels Airport Perfumes & Cosmetics Fashion & Leather goods Watches, Jewels & Writing instruments Sunglasses Worldwide lowest price for 3 Belgian chocolate brands : Neuhaus, Godiva & Corné Port-Royal Shopping at Brussels Airport

Slide 39: 

Awards

Slide 40: 

Frequent Flyer programme

Slide 41: 

Award winning program (including Freddy Awards) As per Multi-level Earning System, Miles are earned as per class booked, and not class flown 5 Tier programme: JP Blue JP Blue Plus, JPSilver, JPGold, JPPlatinum Programme management fully on-line via www.jetairways.com Full compatibility with Privilege, the FFP programme from Brussels Airlines FFP » Jet Privilege

Slide 42: 

FFP >Our Programme Partners Airline Partners: Hotel Partners:

Slide 43: 

Contact

Slide 44: 

Also in BRU, but not under BENELUX organisation: cargo (2) catering (1) Pricing EU (1) PR/Communication (1) BRU staff = 40 FTE Staff working for directly Jet Airways: +- 300/day

Slide 45: 

Travel Trade Help Desk & Group sales Tel: 02 709 09 09 Fax: 02 709 09 00 Opening hours: 09h00-17h30 (Fridays till 17h00) Ticketing Office Brussels Airport Departure Hall Opening hours: 06h30-13h00 every day Leisure Account Manager Tel : 02 709 09 09 Fax : 02 709 09 00 Jet Airways Brussels Airport, PO box 101930 Zaventem infobenelux@jetairways.com www.jetairways.com Privilege info www.jetairways.com Contacts