BARRIERS TO EFFECTIVE COMMUNICATION : BARRIERS TO EFFECTIVE COMMUNICATION DEFINITION OF COMMUNICATION BARRIERS : DEFINITION OF COMMUNICATION BARRIERS Aspects of or conditions in a workplace that interfere with effective exchange of ideas or thoughts. Such barriers include
(1) status differences
(2) gender differences
(3) cultural differences
(5) the organizational environment BARRIERS TO EFFECTIVE COMMUNICATION : BARRIERS TO EFFECTIVE COMMUNICATION PYHISICAL BARRIERS
BARRIERS WHILE SPEAKING PHYSICAL BARRIERS : PHYSICAL BARRIERS Physical barriers are often due to the nature of the environment.
Physical Organizational Barrier includes internal and external environment like :
large working areas physically separated from others
background noise ORGANIZATIONAL BARRIERS : ORGANIZATIONAL BARRIERS Poor organizational culture, climate
Stringent rules and regulations
Status and relationship
Inadequate facilities/ opportunities of growth and improvement CULTURAL BARRIERS : CULTURAL BARRIERS Age and gender
Education and cultural background
Social status and economic position
Health and beauty
Ethics, values, motives
Rules and regulations,
Standards and priorities LANGUAGE BARRIERS : LANGUAGE BARRIERS Different languages, vocabulary, accents, dialects represent
national/ regional barriers.
Semantic gaps are words having similar pronunciation but multiple meanings.
Badly expressed message, wrong interpretation and unqualified assumptions.
The use of difficult or inappropriate words/ poorly explained or misunderstood messages can result in confusion. CHANNEL BARRIERS : CHANNEL BARRIERS If the length of the communication is long, or the medium selected is inappropriate, the communication might break up
It can also be a result of the inter-personal conflicts between the sender and receiver
Lack of interest to communicate
Information sharing or access problems which can hamper the channel and affect the clarity, accuracy and effectiveness. INTERPERSONAL BARRIERS : INTERPERSONAL BARRIERS Lack of Trust
Lack of Knowledge of non-verbal communication
Wish to capture authority
Fear of losing power of control
Lack of Motivation
Lack of co-operation, fear of penalty and poor relationship INDIVIDUAL BARRIERS : INDIVIDUAL BARRIERS Individual's perceptual and personal discomfort.
Two individuals’ mental perception may/may not be identical
Poor attention and retention
Insufficient filtration ATTITUDINAL BARRIERS : ATTITUDINAL BARRIERS It comes about as a result of problems with staff in the organization.
Limitation in physical and mental ability, intelligence, understanding, pre-conceived notions, and distrusted source divides the attention and create a mechanical barrier which affects the attitude and opinion. LISTENING BARRIERS : LISTENING BARRIERS Interrupting the speaker
Not maintaining eye contact with the speaker
Rushing the speaker to complete what he/she has to say
Making the speaker feel as though he/she is wasting the listener's time
Being distracted by something that is not part of the on-going communication
Getting ahead of the speaker and completing his/her thoughts
Ignoring the speaker's requests
Asking too many questions, for the sake of probing BARRIERS WHILE SPEAKING : BARRIERS WHILE SPEAKING Unclear messages
Lack of consistency in the communication process
Not understanding the receiver
Not seeking clarifications while communicating THANK YOU : THANK YOU Presented By:-