Elton Mayo1880 – 1949 : Elton Mayo1880 – 1949 Who is Elton Mayo? : Who is Elton Mayo? George Elton Mayo
Psychologist and sociologist
Active Australian Psychology reader Mayo’s contribution to management theory : Mayo’s contribution to management theory The role that Mayo had in the development of management is usually associated with his discovery of social man and the need for this in the work place.
Mayo found that workers acted according to sentiments and emotion. He felt that if we treated the worker with respect and try to meet their needs than they would be a better worker for firm and both management and the employee would benefit. Contributions, cont : Contributions, cont The Mayo theory of management promotes the importance of feeling included within an organization
If the management would treat the employees with respect and give them the attention at the work place that they needed, then the workers would be more willing to work harder for the employer Mayo’s Hawthorne studies : Mayo’s Hawthorne studies The Hawthorne effect is a form reactivity whereby subjects improve or modify an aspect of their behavior being experimentally measured simply in response to the fact that they are being studied, not in response to any particular experimental manipulation Elton Mayo’s Hawthorn experiments : Elton Mayo’s Hawthorn experiments Elton Mayo’s team conducted a number of experiments involving six female workers .These are often referred to as Hawthorne experiments.
Over the period of five years , Mayo’s team altered the female worker’s conditions and monitored how the working conditions affected the worker’s morale and productivity. The changes included in working hours, rest brakes, lighting, and temperature. Hawthorne experiment, Cont. : Hawthorne experiment, Cont. At the end of the five year period, the female worker’s working conditions reverted back to the conditions before the experiment began. Unexpectedly the workers morale and productivity rose to levels higher than before and during the experiments.
The result led Mayo to conclude that workers are motivated by psychological conditions more than physical work condition. Summary of Mayo’s Beliefs : Summary of Mayo’s Beliefs Discovered that workplaces are social environments
Within workplaces, people are motivated by much more than economic self interest
All aspects of industrial environment carry social value
Impact on Management Theory
Represent the beginning of the human relations movement in the study of management Criticisms of Mayo and the Hawthorne Studies : Criticisms of Mayo and the Hawthorne Studies Dispute about Mayo’s role in the Hawthorne Studies
Rejected as outmoded and simplistic
Argued that Mayo simply put together and applied existing Sociological theories and applied them to research : THANK YOU