Vision and Values

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Vision & Values. : 

Vision & Values.

Vision & Values are key to our success. : 

Vision & Values are key to our success.

Our Vision... : 

Our Vision...

Creating an : 

Creating an outstanding Regional Airport connecting Yorkshire with the World.

Our Values... : 

Our Values...

People. : 

People. People create our Success.

Slide 7: 

People...Create our Success This means we... Are one winning team and achieve as a team. Communicate clearly and openly. Take ownership of and pride in our actions. Have a positive “can do” attitude.

Slide 8: 

Develop coach and train our people. Achieve our individual and team potential. Are good partners to work with. Enjoy what we do. This means we...

Service. : 

Service. We are passionate about providing a fantastic airport experience for our customers.

Slide 10: 

Service... We are passionate about providing a fantastic airport experience for our customers This means we... Put safety & security first. Care about our customers and work to exceed their expectations...every day. Make sure our customers want to come back. Listen, learn and take action to improve. Provide choice, quality and value for money. Care for and respect our environment.

Success. : 

Success. We take pride in our achievements.

Slide 12: 

Success... We take pride in our achievements This means we... Are ambitious to grow our business. Continually raise our standards. Regularly seek customer feedback / suggestions. Exceed what our regulators expect of us. Recognise we must change to grow. Deliver for our shareholders.

Our Vision, Our Values... : 

Our Vision, Our Values...

Slide 14: 

To live and breathe, in all we do. For our customers, For our colleagues, For our business, For us.

Because nobody notices the ordinary... : 

Because nobody notices the ordinary... Vision & Values.

...and because : 

...and because exceptional is memorable.

What will you do differently? : 

What will you do differently? Vision & Values. Music: “The Golden Road”, J. A. Thomas