2009 �ܷ�QI

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Slide 1: 

발표자: 외래 류은영 ONE STOP SERVICE를 제공하기 위한 외래수술환자의 PROCESS개선

사업의 배경 : 

사업의 배경

Slide 4: 

This is a placeholder text. All phrases can be replaced with your own text Creation Attitude Ambition This is a placeholder text. All phrases can be replaced with your own text This is a placeholder text. All phrases can be replaced with your own text The text demonstrates how your own text will look when you replace the placeholder with your own text. If you don’t want to use the exact style And size of fonts used by placeholder, You can replace it by selecting different options. The text demonstrates how your own text will look when you replace the placeholder with your own text.

병원선택의 기준 : 

병원선택의 기준

외래수술의 장점 : 

외래수술의 장점 사회와 가족으로부터 격리기간이 짧다 치료비용절감 병상가동률을 높일 수 있다 병원감염에 노출될 위험이 적다

해마다 20%이상 증가 : 

해마다 20%이상 증가

대상자 : 

대상자 외래수술경험자 135명 OS NS PS GS ENT EYE URO

환자의동선 : 

환자의동선 최고 3번의 수납! 최소10단계 수납 (전처치 주사 및 마약성진통제가 있는 경우)

환자의동선 : 

환자의동선 최소한 2단계 이상 줄이기

Slide 11: 

당일 수술 환자의 대기 시간 지연 만족도 저하

간호사에게 토로하는 불만BEST 7 : 

간호사에게 토로하는 불만BEST 7 언제까지 기다려야 하나요? 어디서 기다려요? 탈의실이 어째 좀… 도대체 수납을 몇번이나 해요? 얼마를 준비해야 하나요? 수납 다하고 왔는데 무슨 돈을 또 내요? 9시에 오라고 문자 와서 지금 왔는데…

전화설문으로 표현된 불만 BEST4 : 

전화설문으로 표현된 불만 BEST4 탈의실이 좀….ㅉㅉ 수납을 몇 번이나 시켜요? 2시간 기다렸습니다 수술 끝나고 설명은 안해주나요?

탈의실 내부 개선 제안 : 

탈의실 내부 개선 제안

수술비조사 : 

수술비조사 Ex & Bx 10~20만원 Metal removal 15~20만원 Tenorrhaphy 30만원 Vasectomy 25만원 Cervical Block 10만원 : :

수술실 : 

수술실

결론 및 제언 : 

결론 및 제언 외래수술센터 구축 &전담인력보완

Slide 20: 

1 2 3 4 5 Chapter 1 Passion Chapter 2 Endurance Chapter 3 Ambition Chapter 4 Strong Will Chapter 5 Curiosity

Slide 21: 

If you don’t want to use the exact style And size of fonts used by placeholder, You can replace it by selecting different options If you don’t want to use the exact style And size of fonts used by placeholder, You can replace it by selecting different options If you don’t want to use the exact style And size of fonts used by placeholder, You can replace it by selecting different options This is a placeholder text. All phrases can be replaced with your own text This is a placeholder text. All phrases can be replaced with your own text Creation Passion Ambition Talent Lucky

Slide 22: 

The text demonstrates how your own text will look when you replace the placeholder with your own text. If you don’t want to use the exact style And size of fonts used by placeholder, You can replace it by selecting different options. The text demonstrates how your own text will look when you replace the placeholder with your own text. Creation Passion Ambition Luck Attitude The text demonstrates how your own text will look when you replace the placeholder with your own text.

Slide 23: 

The text demonstrates how your own text will look when you replace the placeholder with your own text. If you don’t want to use the exact style And size of fonts used by placeholder The text demonstrates how your own text will look when you replace the placeholder with your own text. If you don’t want to use the exact style And size of fonts used by placeholder Curiosity Spirit The text demonstrates how your own text will look when you replace the placeholder with your own text. If you don’t want to use the exact style And size of fonts used by placeholder Passion

Slide 24: 

Passion Ambition Luck Creation Talent If you don’t want to use the exact style And size of fonts used by placeholder The text demonstrates how your own text will look when you replace the placeholder with your own text The text demonstrates how your own text will look when you replace the placeholder with your own text The text demonstrates how your own text will look when you replace the placeholder with your own text You can replace it by selecting different options

Slide 25: 

Creation Infinite Creation The text demonstrates how your own text will look when you replace the placeholder with your own text. If you don’t want to use the exact style And size of fonts used by placeholder, You can replace it by selecting different options. The text demonstrates how your own text will look when you replace the placeholder with your own text. Spirit Passion This is a placeholder text. This is a placeholder text. This is a placeholder text.

Slide 26: 

This is a placeholder text. 01. Creation This is a placeholder text. 03. Luck This is a placeholder text. 02. Attitude This is a placeholder text. 04. Passion This is a placeholder text. 08. Strategy This is a placeholder text. 06. Vision This is a placeholder text. 07. Curiosity This is a placeholder text. 05. Talent

Slide 27: 

This is a placeholder text. All phrases can be replaced with your own text. If you don’t want to use the exact style and size of fonts used by placeholder, You can replace it by selecting different ones If you don’t want to use the exact style and size of fonts used by placeholder, You can replace it by selecting different ones This is a placeholder text. All phrases can be replaced with your own text. This is a placeholder text. All phrases can be replaced with your own text.

Slide 28: 

The text demonstrates how your own text will look when you replace the placeholder with your own text. If you don’t want to use the exact style And size of fonts used by placeholder, You can replace it by selecting different options. The text demonstrates how your own text will look when you replace the placeholder with your own text. The text demonstrates how your own text will look when you replace the placeholder with your own text. If you don’t want to use the exact style And size of fonts used by placeholder, You can replace it by selecting different options.

Slide 29: 

This is a placeholder text. All phrases can be replaced with your own text Creation Attitude Ambition This is a placeholder text. All phrases can be replaced with your own text This is a placeholder text. All phrases can be replaced with your own text The text demonstrates how your own text will look when you replace the placeholder with your own text. If you don’t want to use the exact style And size of fonts used by placeholder, You can replace it by selecting different options. The text demonstrates how your own text will look when you replace the placeholder with your own text.

Slide 30: 

The text demonstrates how your own text will look when you replace the placeholder with your own text. If you don’t want to use the exact style And size of fonts used by placeholder, You can replace it by selecting different options. The text demonstrates how your own text will look when you replace the placeholder with your own text. If you don’t want to use the exact style And size of fonts used by placeholder, You can replace it by selecting different options. The text demonstrates how your own text will look when you replace the placeholder with your own text.

Slide 32: 

Quadrant 1 Quadrant 1 Quadrant 1 Specialist 2 Specialist 1 Specialist 3 The text demonstrates how your own text will look when you replace the placeholder with your own text. The text demonstrates how your own text will look when you replace the placeholder with your own text. The text demonstrates how your own text will look when you replace the placeholder with your own text. If you don’t want to use the exact style And size of fonts used by placeholder, You can replace it by selecting different options. The text demonstrates how your own text will look when you replace the placeholder with your own text.

Slide 33: 

The text demonstrates how your own text will look when you replace the placeholder with your own text. If you don’t want to use the style and size of the fonts as used in this placeholder it is possible to replace it by selecting different options. For replacing the placeholder text you need to click on the placeholder text and insert your own text. The text that you insert will retain the same style and format as the placeholder text. The text demonstrates how your own text will look when you replace the placeholder with your own text. The text demonstrates how your own text will look when you replace the placeholder with your own text.

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