Introduction to Organisation behaviour svl

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INTRODUCTION TO ORGANISATION BEHAVIOUR : 

INTRODUCTION TO ORGANISATION BEHAVIOUR By – Sudeep Limaye

ORGANISATION BEHAVIOUR : 

ORGANISATION BEHAVIOUR DEFINATION – The field of study that draws on theory, method and principles from various disciplines to learn about individual’s perception, values learning capacities and action while working in groups and with the organization. Donelly, Ivancevick & Gibson

NATURE OF OB : 

NATURE OF OB Scientific discipline Applied science Multi disciplinary Represent behavioral approach

RELATIONSHIP OF OB WITH OTHER SCIENCES : 

RELATIONSHIP OF OB WITH OTHER SCIENCES Psychology (to explain individual behavior) 2. Sociology Learning 1. Group Dynamics Motivation 2. Work Teams Personality 3. Power Emotions 4. Conflict Perception 5. Intern group behavior Training Leadership effectiveness 1. Formal organization Job satisfaction 2. Theory Individual decision making 3. Organization technology Performance appraisal ` 4. Organization change Attitude measurement 5. Organization culture Employee selection Work design Work stress

RELATIONSHIP OF OB WITH OTHER SCIENCES : 

RELATIONSHIP OF OB WITH OTHER SCIENCES Social psychology Behavioral change Attitude change Communication Group processes Group decision making Anthropology Comparative values Comparative attitudes Cross-cultural analysis 5. Political science (study of conflict & power) Conflict Inter organizational politics Power

ANCHORS OF OB : 

ANCHORS OF OB Multidisciplinary anchor Scientific method anchor Contingency anchor Multiple levels of analysis anchor Open system anchor

MODELS OF OB : 

MODELS OF OB Theory X & Theory Y (By Douglas McGregor) Autocratic model (Command and control centralized at management) Custodial model (Focus on good money for wages and benefits to improve quality of life of employees) Supportive model (Rensis Likert) (Management motive is to support employee’s performance rather then simple pay. Thus help grow, learn & encourage drive to achieve goals) Collegial model (Step ahead of supportive and encourages partnership and develop teams which are self performing) System model (Organizations are a system and it contributes to overall growth) SOBC Model (S – Stimulus, O – Organism, B – Behavior, C – Consequences)

MOTIVATION : 

MOTIVATION Meaning – Motivation refers to dynamic driving force, which stems from with in. Thus it is defines as, An inner state that activates, energizes or moves behavior towards goals & the forces inside the individual that inspire him to continue work are variously called wishes, drives, needs etc.

MOTIVATION : 

MOTIVATION It is, It is a force that energizes and directs people to perform their job. An inner striving force which moves people to action enthusiastically. It causes people to choose certain behaviors. It is a dynamic process

MOTIVATION - TYPES : 

MOTIVATION - TYPES Primary Secondary

THEORIES OF MOTIVATION : 

THEORIES OF MOTIVATION Motivation theories can be classified in to, Content theories ( They focus on differences amongst employees needs. Focus on physiological and psychological needs. The job of a manager to create environment that responds positively to individual needs) 1. McGregor – Theory X & Theory Y 2. A.H.Maslow – Need hierarchy 3. Hertzberg – Two factor theory Process theories ( Focus on cognitive process to influence behavior. Focus on examining why person behaves in a particular way relative to available outcomes. Focus on the choices individual gets to make regarding their action.) 1. Exchange theory 2. Equity theory 3. Vroom’s expectancy theory of motivation 4. Porter & Lawler model (further to Vroom’s expectancy theory)

CONTENT THEORY – McGregor theory : 

CONTENT THEORY – McGregor theory McGregor – Theory X & Theory Y X people dislike work, run away from responsibility, less ambitious, Self centered, Indifferent organization change. They are inherently lazy. Thus the organization has to demand by force performance. Y people take initiative, they are capable of self direction, self control to achieve organization objectives. Thus organization has to create healthy & encouraging environment to motivate and develop employees.

CONTENT THEORY – MASLOW THEORY : 

CONTENT THEORY – MASLOW THEORY A.H.Maslow – Need hierarchy (Physiological, safety & security, Social, Ego – status – Esteem, Self actualization) Physiological needs Safety and Security needs Social needs Ego - Status - Esteem Self actualization

CONTENT THEORY – Hertzberg’s Two Factor theory : 

CONTENT THEORY – Hertzberg’s Two Factor theory Hertzberg – Two factor theory (Motivation & Hygiene factors) Motivation factors are mainly job centered and lead to satisfaction among employees. The satisfaction is more or less. Opposite of satisfaction is not dissatisfaction as is generally assumed. MOTIVATORS Less More SATISFACTION HYGINE FACTORS Less More DISSATISFACTION Hygiene or maintenance factors are the ones which are more related to the environment and leads to dissatisfaction. The dissatisfaction is more or less. Opposite of satisfaction is not dissatisfaction as is generally assumed.

CONTENT THEORY – Hertzberg’s Two Factor theory : 

CONTENT THEORY – Hertzberg’s Two Factor theory Hygiene factors avoid job satisfaction Motivation factors increase job satisfaction a. Company policy & administration a. Achievement b. Supervision b. Achievement recognition c. Interpersonal relations c. Work (itself) d. Working conditions d. Responsibility e. Salary e. Advancement f. Status f. Growth g. Security g. Salary

MORAL CONTRACT : 

MORAL CONTRACT Increasing global competition & turbulent change requires a management philosophy grounded in a different moral contract People should not be seen as a corporate asset from which value can be appropriated, but as a responsibility and a resource to be added to This demands more from individuals – to abandon the idea of lifetime employment & embrace the concept of continuous learning & personal developmentGhosal et al.