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Khaldoun BoriniGeneral Manager Integrated Standard Solutions : 

Khaldoun BoriniGeneral Manager Integrated Standard Solutions

Historical Back Ground : 

Historical Back Ground Integrated Standard Solutions was established on Nov. 29th 2001. 1st Day of business was Feb. 1st 2002 Total Number of employees on the year of establishment was only 2 1st brand to work with was HP. The business model was based on Sub distribution.

ISS Brands : 

ISS Brands HP 2002 : IPG , Supplies 2004 : PSG , ISS and NSS 3Com 2002 Mcafee 2003 Imation 2004 Genius 2006 Memorex 2007 Microsoft 2008

ISS Business Units : 

ISS Business Units ISS Distribution ISS Corporate ISS Service center ISS Consulting

ISS Supporting Divisions : 

ISS Supporting Divisions Financial Department Logistics Department

Employees Training : 

Employees Training In House training for new Sales and Technical staff Weekly product training conducted by ISS staff In house training conducted by Vendors. Web training through vendor portals Instructor led training through vendors in regional training centers Hands on training for service center team.

Before 2007 : 

Before 2007 Nominated as Best HP Commercial Reseller in LEVANT in 2004 Nominated as Best HP Supplies Reseller of the year in the Middle East in 2005 Awarded as Best HP Commercial Reseller in LEVANT in 2005

ISS 2007Awards : 

ISS 2007Awards HP Champion of the quarter Q2 HP Champion of the quarter Q3 HP Middle East Best Supplies Partner Reseller of the year Middle East SMB & Commercial Reseller of the year

Criteria of Awards : 

Criteria of Awards Market Share in local markets Growth year over year Vendor Target achievement Product SKUs Staff Training Marketing activities Internal management system and processes

2008 Focus : 

2008 Focus ISS services (ISS Service Center ,Consulting ) Additional Staff training. Logistics Starting a solution base.

Challenges : 

Challenges Competition Human Resources Maintaining same Level of Growth Economic Instability

Slide 13: 

ISS Staff

Slide 14: 

Q & A

Slide 15: 

Thank you

Slide 16: 

Nisreen Eid Consulting Business Unit Integrated Standard Solutions

Slide 17: 

Established Beginning of Year 2007 A Step Forward Integrating with ISS’s Own Total Solutions Successfully Completed 7 Projects During Last Year

List of our services : 

List of our services Business Process Management, Reengineering, and Optimization Organizational Restructuring Human Resources Management Systems and Solutions Strategic planning

Topics of executed projects in 2007 : 

Topics of executed projects in 2007 Human Resources Management Systems Productivity Study Salary Scale Business Processes Improvement Organizational Restructuring

Why These Services : 

Why These Services Consultants’ Specialty and strong experience in the field HR Global Problem Inflation Effect Processes Problems Lack of Strategic Planning

Our Approach : 

Our Approach ISS believes in partnering with the clients, We believe in long-term relationships. We believes that consultants must become part of the client's team. ISS believes that there is always more than one way to resolve any problem ISS consultants always try to understand the clients' needs as much as their problem

Some of Our References : 

Some of Our References Pharmacy One Nutri Dar Dar Al-Dawa The Higher Council for Science and Technology The Jordan Engineering Association Muthieb Haddad & Sons

Slide 23: 

Thank You

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