nitin 3 ghuge

: 

FRANKFINN INSTITUTE OF AIR HOSTESS TRAINING (ANDHERI)

Slide 2: 

ASSIGEMENT OF TRAVEL MANAGEMENT

Slide 3: 

NITU TRAVEL

MR NITIN.M.GHUGE : 

MR NITIN.M.GHUGE ASSESSOR NAME : Mrs. RESHA KAMAT ASSIGNMENT : TRAVEL AND TOURISM CENTER :ANDHERI BATCH : S 2

MRS. JACK D’ SOUZA & HIS FAMILY : 

MRS. JACK D’ SOUZA & HIS FAMILY Mr. JACK D’ SOUZA :35 Mrs. JULIET D’ SOUZA:31 MS. JANE D’ SOUZA:13 MISS. JENNY D’ SOUZA 8 MONTH

Slide 6: 

Mrs. Jack D’ Souza has informed Me that he wants to go for a holiday tour with his family at the cheap fares. So I have made a package for his family. ROUTES BOM CX HKG CX SIN SQ KUL MH BKK TG BOM..

Slide 7: 

.

HONG KONG(HKG) : 

HONG KONG(HKG) CITY – HONGKONG population - 6.94 million Language -Chinese and English Airport - Hong Kong international

ATTRACTION OF PLACES OF HONGKONG : 

ATTRACTION OF PLACES OF HONGKONG VICTORIA PEAK OCCEAN PARK DISNEY LAND ABEERDEN VILLAGE

HISTORY OF HONG KONG : 

Hong Kong, described as a 'barren rock' over 150 years ago, has become a world-class financial, trading and business centre and, indeed, a great world city. Hong Kong has no natural resources, except one of the finest deep-water ports in the world. A hardworking, adaptable and well-educated workforce of about 3.58 million, coupled with entrepreneurial flair, is the bedrock of Hong Kong's productivity and creativity. HISTORY OF HONG KONG

MALAYSIA (MY) : 

MALAYSIA (MY) CITY : KUALA LUMPUR(KUL) CAPITAL : KUALA LUMPUR(KUL) LANGUAGE : MALAY-INDONESIAN CURRENCY : RINGGIT(MYR) POPULATION : 1.6 MILLION AIRPORT : KUALA LUMPUR INTERNATIONALAIRPORT CITIZNE : MALAYSION

: 

Kuala Lumpur is the largest city in Malaysia; it is also the nation's capital. Kuala Lumpur was founded in 1857 at the confluence of the Gombak and Klang rivers. In Malay, the name literally means "muddy confluence". The settlement started when a member of the Selangor royal family, Raja Abdullah, opened up the Klang Valley for tin prospectors. 87 Chinese prospectors went up the river Klang and began prospecting in the Ampang area, which was then jungle. Despite 69 of them dying due to the pestilential conditions, a thriving tin mine was established. This naturally attracted merchants who traded basic provisions to the miners in return for some of the tin. The traders set up shop at the confluence of the Klang and Gombak rivers. Thus, a city was born. HISTORY

KUALA LUMPUR TOURIST ATTRACTION : 

KUALA LUMPUR TOURIST ATTRACTION PETRONAS TWIN TOWERS BATU CAVES PETROSAINS MALAYSIA TOURISM CENTER PETALING STREET SUNWAY LAGOON THEME PARK MID VALLEY CITY

SINGAPORE(SG) : 

SINGAPORE(SG) CITY : SINGAPORE(SG) FULL NAME : REPUBLIC OF SINGAPORE CAPITAL : SINGAPORE CITY(SG) LANGUAGE : ENGLISH CURRENCY : SINGAPORE DOLLAR (SGD) POPULATION : 4.59 MILLION CLIMATE : WARM & HUMID CITIZEN : SINGAPOREAN

Slide 15: 

The earliest written record of Singapore was a Chinese account from the third century, describing the island of Pu Luo Chung .This itself is transliterated from the Malay name "Palau Ujong", or "island at the end" (of the Malay peninsula. The quasi-mythological Sejarah Melayu (Malay Annals) contains a tale of a prince of Srivijaya, Sri Tri Buana (also known as Sang Nila Utama), who landed on the island during the 13th century. When he saw a lion, the prince took this as an auspicious sign and founded a settlement called Singapura, which means "Lion City" in Sanskrit. HISTORY

SINGAPORE TOURIST ATTRACTION : 

SINGAPORE TOURIST ATTRACTION CHINATOWN BUKIT TIMAH SENTOSA ISLAND JURONG BIRD PARK EAST COAST PARK ROBERTSON QUAY STAMFORD

THAILAND(TH) : 

THAILAND(TH) CITY : BANGKOK(BKK) CAPITAL : BANGKOK(BKK) LANGUAGE : THAI & MANDARIN CURRENCY : BAHT(THB) POPULATION : 5,662,499 AS PER (DEC99) CLIMATE : COOL,HOT&RAINY SEASON CITIZNE : THAI AIRPORTS : (1)DON MUEANG (2)SURVARNABHUMIAIRPORTS

Slide 18: 

HISTORY Before the 1780s the vicinity of Bangkok consisted of small principalities which existed without official status. Bangkok began as a small trading community on the west bank of the Chao Phraya River during the Ayutthay Kingdom,1350 to 1767. The town's name is derived from Bang Makok, bang being the Central Thai name for towns or villages situated on the bank of a river, and makok being the Thai name of Spondias dulcis a tree producing yellow plum-like fruits

BANGKOK TOURIST ATTRACTION : 

BANGKOK TOURIST ATTRACTION GRAND PALACES ANCIENT CITY VICTORY MONUMENTS JIM THOMPSON’S HOUSE & MUSEUM LUMPINI PARK MAHAMARIAMMAN TEMPLE

DOCUMENTS : 

DOCUMENTS VISA (SINGLE ENTRY VALID PASSPORT TOURIST VISA FOR SINGAPORE , MALAYSIA,HONGKONG,BANGKOK) MEDICAL CERTIFICATE TICKET MINIMUM CURRENCY

OTHER SERVICES : 

OTHER SERVICES Baby basinet (BSCT) meet & assist (maas) In flight entertainment (It may not be relevant to you Wheelchair Stretcher services are also provided)

Slide 22: 

IN-FLIGHT SERVICE Mr. JACK D’ SOUZA (SFML) Mrs. JULIET D’ SOUZA :(SFML) MISS. JANE D’ SOUZA : (CHML) MISS. JENNY D’ SOUZA :(BBML)

ITEANERY PLANE : 

ITEANERY PLANE

FIRST DAY : 

FIRST DAY Assemble at the International airport 3 hrs prior to departure to board your Cathay Pacific flight departing for Hong Kong . Arrive Hong Kong, one of the most energetic cities in the world. It is abustle and beautiful, but also glitzy and glamorous. Transfer to Hotel Imperial or similar . Rest of the day at leisure JET AIRWAYS FLIGHT NO-CA75 ORIGIN-MUMBAI(BOM) DESTINATION-HONGKONG(HKG) DEP TIME-1915 ARR TIME-2305

SECOND DAY HONGKONG : 

SECOND DAY HONGKONG After breakfast, lined up is a half day city tour followed by trip to Victoria Peak- One of the famous landmarks of Hong Kong is the Victoria Peak. It is a great place for walks, with its forests of bamboo and fern, Lilliputian Chinese pines, hibiscus, and vines of phenomenal beauty .

THIRD DAY (DISNEYLAND) : 

THIRD DAY (DISNEYLAND) This morning we depart to Hong Kong Disneyland a must-see because of its special attractions and the inimitable sense of Chinese culture. Return back to hotel for an overnight stay

: 

Visiting Singapore is like visiting a mini Asia. In the evening enjoy the Night Safari- Here you can look a one-horned rhinoceros in the eye or hear the howls of a pack of striped hyenas. There are 1,200 animals of over 100 exotic species to look for. Strike out on your own along the walking trail or relax in a tram ride.the Night Safari is a wild adventure not to be missed. Located on Mandai Lake Road. 4 th DAY HONGKONG-SINGAPORE

Slide 28: 

4TH & 5TH DAY

6 TH DAY SINGAPORE-KUALALUMPUR : 

Today we drive to Kuala Lumpur . Arrive Kuala Lumpur, a modern Asian city of gleaming skyscrapers. Later proceed on a city tour covering Merdeka Square, Independence square, Grand Mosque, Photo Stop Twin Towers . Evening at leisure . 6 TH DAY SINGAPORE-KUALALUMPUR FLIGHT-SQ106 DIPARTS-SIN07:10 KUL:08:00 TRAVEL TIME: 00:55

Slide 30: 

7 TH DAY IN KUALUMPUR

8 TH DAYKUALALUMPUR- BANGKOK (CITY TOUR) : 

8 TH DAYKUALALUMPUR- BANGKOK (CITY TOUR) Today we depart to Bangkok , Thailand's vibrant capital, an eclectic blend of ancient and modern where clusters of tall skyscrapers tower over 200-year-old Buddhist temples, imposing palaces, and narrow streets lined with 19th-century mahogany houses. Arrive Bangkok. Later proceed on a half day city tour covering China Town, Reclining Buddha, Golden Buddha, Sukhumvit Road, etc.

9 TH DAYBANGKOK (SAFARI WORLD AND MARINE PARK) : 

9 TH DAYBANGKOK (SAFARI WORLD AND MARINE PARK) This morning after breakfast , lined up is a visit to SAFARI WORLD we head for Safari World -Marine Park: Located in Min Buri, just north of Bangkok, Safari World is an 800,000 square metre complex comprising a Safari Park and a Marine Park. The drive-though Safari Park is inhabited by a range of African and Asian animals living in a natural habitat on show to visitors. The Marine Park, exhibits marine and some rare animals. Return back to the hotel in the evening.

10 TH DAYBANGKOK- MUMBAI : 

10 TH DAYBANGKOK- MUMBAI Check out of the hotel by 12 noon (You can opt to keep your luggage in the lobby and opt for last minute shopping . Later transfer to the airport to board your flight heading to Mumbai . Arrive Mumbai with sweet memories of the tour.

Restricted item : 

Restricted item ABSINTHE (ALCOHOL) AUTOMOBILES BIOLOGICALS CERAMIC TABLEWARE CULTURAL ARTIFACTSAND CULTURAL PROPERTY(ART/ARTIFACTS) DOG AND CAT DRUG PARAPHERNALI FIREARM FISH AND WILDLIF FOOD PRODUCTS (PREPARED) FRUITS AND VEGETABLES GAME AND HUNTING TROPHIES GOLD MEATS, LIVESTOCK, AND POULTRY MEDICATION MERCHANDISE FROM EMBARGOED COUNTRIES PETS PLANTS AND SEEDS SOILTEXTILES AND CLOTHINGTRADEMARKED AND COPYRIGHTED ARTICLES

Slide 36: 

(International Air Transport Association)

Slide 37: 

1.The International Air Transport Association (IATA) is an international industry trade group of airlines headquartered in Montreal, Quebec, Canada. 2.IATA's mission is to represent, lead and serve the airline industry. IATA represents some 230 airlines comprising 93% of scheduled international air traffic. The Director General and Chief Executive Officer is Giovanni Bisignani. 3.IATA is present in over 150 countries covered through 101 offices around the globe.

Slide 38: 

IATA was formed in April 1945, in Havana, Cuba. It is the successor to the International Air Traffic Association, founded in The Hague in 1919, the year of the world's first international scheduled services. At its founding, IATA had 57 members from 31 nations, mostly in Europe and North America. Today it has over 240 members from more than 140 nations in every part of the world.

Slide 39: 

Today, IATA’s mission is to represent, lead and serve the airline industry.Representing: IATA seeks to improve understanding of the industry among decision makers and increase awareness of the benefits that aviation brings to national and global economies. It fights for the interests of airlines across the globe, challenging unreasonable rules and charges, holding regulators and governments to account, and striving for sensible regulation. [Leading: IATA’s aim is to help airlines help themselves by simplifying processes and increasing passenger convenience while reducing costs and improving efficiency. The groundbreaking Simplifying the Business initiative is crucial in this area. Moreover, safety is IATA’s number one priority, and IATA’s goal is to continually improve safety standards, notably through IATA’s Operational Safety Audit (IOSA). Another main concern is to minimise the impact of air transport on environment. Serving: IATA ensures that people and goods can move around the global airline network as easily as if they were on a single airline in a single country. In addition, it provides essential professional support to all industry stakeholders with a wide range of products and expert services, such as publications, training and consulting. IATA’s financial systems also help carriers and the travel industry maximise revenues.

Slide 40: 

(United Federation of Travel Agents’ Associations)

Slide 41: 

The United Federation of Travel Agents’ Associations (UFTAA) emanates from the Universal Federation of Travel Agents’ Associations created in Rome, Italy, on November 22nd, 1966. UFTAA was originally founded as a result of a merger of two large world organizations, FIAV and UOTAA, recognising the need to unify travel agencies and tour-operators into one international federation. In 1989, coming from Brussels, UFTAA set up its General Secretariat in the Principality of Monaco. UFTAA started its operation as a Confederation on January 1st, 2003. It is a non-profit Confederation of international scope, representing Regional Federations comprising some 80 national associations.

Pata : 

Pata The Pacific Asia Travel Association (PATA) is an organisation aiming to promote the sustainable development of tourism in the Asia-Pacific region. The Pacific Asia Travel Association (PATA) is an organization aiming to promote the sustainable development of tourism in the Asia-Pacific region.

ICAO : 

ICAO The International Civil Aviation Organization (ICAO), an agency of the United Nations, codifies the principles and techniques of international air navigation and fosters the planning and development of international air transport to ensure safe and orderly growth. Its headquarters are located in the Quarter International of Montreal, Canada.

requirement of these organization : 

requirement of these organization These organization brings all airlines together Because of these organization the traveling become easy It help in development of the country Because these organization the business increases

Slide 47: 

How these organization help & helping the industry

History of IATA : 

History of IATA IATA (International Air Transport Association) was founded in Havana, Cuba, in April 1945. It is the prime vehicle for  inter-airline cooperation in promoting safe, reliable, secure and economical  air services - for the benefit of the world's consumers. The international  scheduled air transport industry is now more than 100 times larger than it was in 1945. Few industries can match the dynamism of that growth, which  would have been much less spectacular without the standards, practices and procedures developed within IATA.

Slide 49: 

At its founding, IATA had 57 members from 31 nations, mostly in Europe and North America. Today it has some 230 members from 126 nations in every part of the globe.The modern IATA is the successor to the International  Air Traffic Association founded in the Hague in 1919 - the year of the  world's first international scheduled services.

IATA at the Air Transport Industry's side : 

IATA at the Air Transport Industry's side Air transport is one of the most dynamic industries in the world. The International Air Transport Association (IATA) is its global trade organization. Over 60 years, IATA has developed the commercial standards that built a global industry. Today, IATA’s mission is to represent, lead and serve the airline industry. Its members comprise some 230 airlines - the world’s leading passenger and cargo airlines among them - representing 93 percent of scheduled international air traffic.

Representing… : 

Representing… IATA seeks to improve understanding of the industry among decision makers and increase awareness of the benefits that aviation brings to national and global economies. It fights for the interests of airlines across the globe, challenging unreasonable rules and charges, holding regulators and governments to account, and striving for sensible regulation.

Leading… : 

Leading… IATA’s aim is to help airlines help themselves by simplifying processes and increasing passenger convenience while reducing costs and improving efficiency. The groundbreaking Simplifying the Business initiative is crucial in this area. Moreover, safety is IATA’s number one priority, and IATA’s goal is to continually improve safety standards, notably through IATA’s Operational Safety Audit (IOSA). Another main concern is to minimise the impact of air transport on environment.

Serving… : 

Serving… IATA ensures that people and goods can move around the global airline network as easily as if they were on a single airline in a single country. In addition, it provides essential professional support to all industry stakeholders with a wide range of products and expert services, such as publications, training and consulting. IATA’s financial systems also help carriers and the travel industry maximise revenues.

… For the benefit for all parties involved: : 

… For the benefit for all parties involved: For consumers, IATA simplifies the travel and shipping processes, while keeping costs down. Passengers can make one telephone call to reserve a ticket, pay in one currency and then use the ticket on several airlines in several countries. IATA allows airlines to operate safely, securely, efficiently and economically under clearly defined rules. IATA serves as an intermediary between airlines and passenger as well as cargo agents via neutrally applied agency service standards and centralised financial systems. A large network of industry suppliers and service providers gathered by IATA provides solid expertise to airlines in a variety of industry solutions.  For governments, IATA seeks to ensure they are well informed about the complexities of the aviation industry to ensure better, long-term decisions.

IATA's Industry Prioritiesfor 2009 : 

IATA's Industry Prioritiesfor 2009 Safety Conduct 80 ISAGO audits, improving safety while reducing redundant audits and ramp injuries and damage Launch a Global Safety Information Centre by: Expanding IATA’s incident data programme to include IOSA, ISAGO and other data sources Developing and distributing Runway Safety Toolkit

Environment : 

Environment Achieve a reduction of at least 10 million tonnes of CO2 from operations and infrastructure 15 airlines participating in industry carbon offset programme and travel agency sales captured through at least one GDS Secure the support of ICAO/GIACC for the IATA four-pillar strategy and opposition to environmental taxation

Simplifying the Business : 

Simplifying the Business Fast Travel Programme: 10 airlines offer “bags ready-to-go” (2 shared environment locations) 10 airlines offer self-boarding (1 with international passenger identity checks) 10 airlines offer self-service bag recovery (2 shared environments) 75 CUSS sites offering document scanning. Bar Coded Boarding Passes (BCBP):  60% airport passenger capability Baggage Improvement Programme (BIP):  Complete diagnosis visits to 20 of the top 80 mishandling airports e-freight: expand to 5 new locations, 14 new airports and 3 more documents

Financial : 

Financial Achieve savings/cost avoidance of USD 1.5 billion in industry taxes, charges & fuel fees, including at least USD 1 billion in real reductions Achieve a 10% reduction in BSP and 15% reduction in CASS unit charges Launch four new initiatives to reduce airline costs and/or improve service