Directrelease Frt Forwarders Ltd Ltd.

DIRECT RELEASE FRT. FORWARDERS : 

DIRECT RELEASE FRT. FORWARDERS We fulfill even the unexpressed wishes and needs of our clients.

ABOUT US : 

Who are we? Direct release frt. forwarders ltd is an East African Clearing and forwarding firm, based in Mombasa. We not only offer solutions, but we anticipate to lead our customers towards what they need to have, before they know what they need, and it’s our culture that we can break every rule in the book, to go great heights to delight our premier ones (customers). ABOUT US

VISION : 

Vision We aspire to offer customer delight through leading our customers to what they need to have, before they know what they need.   Core values Trusted Transparency Responsible Innovative Honesty Professionalism Efficient communication with our clients through our website, live webcam chats, emails, customized customer accounts and telephone. VISION

OUR PEOPLE : 

We in direct release believe that for us to exceed the expectations of our customers we MUST exceed the expectation of our people, we do not recruit but select our employees and put them on OJT to make sure that they have high touch and high tech skills which are customer centered. Remember that we might not afford what our premiers might afford, but we offer the best clearance value so that who can afford will keep coming to us, mark you” When you invite guest in to your house, you need everything to be perfect” We’ve contacted survey on our existing clients and they say that they truly had a memorable experience, Another one said that “ we were not just served as premiers ,but we didn’t had any complain ,Another one said “they drop whatever they are doing no matter what to help a customer” OUR PEOPLE

COMPETITIVE ADVANTANGE : 

Have you ever contracted someone to do a job for you and then realized by the end of the day you have done the job yourself?. Go ahead! Give your job to us! I know, you now know why, this is because if we not only give solutions regarding your logistics needs, but we further go to the bottom line by exceeding your expectations through suggesting to you what you need before you know it(our vision), then what of giving solution to what you already know?. COMPETITIVE ADVANTANGE

COMPETITIVE ADVANTANGE : 

For us to prove to you, that these are not just words on a paper, our MOTTO on research is “Our Company is no better than what it knows”, hence we are obsessed with speed- we squeeze time out of every step in the process to anticipate to your needs and to give timely solutions. We help you take service out of service-we embrace use of high tech power to help you come up with simple time effective ways on how you can simply do yourself whatever you’ve been out sourcing, hence saving time and money hence a powerful tool to allow you to succeed. For instance Duty Management-Unlike the culture of our competitors where duty payable and other costs are brought to your attention after the purchase, with us it comes first. COMPETITIVE ADVANTANGE

COMPETITIVE ADVANTANGE : 

We work through patronage buying in such a manner that we can go at a loss in a specific transaction but focus on long life time patronage value buying and hence treating all our current customers as premiers all the time. This leads to much post purchase referrals and thus the growth of our company. We highly value all our customers regardless of their status The company partners with others inside and outside to jointly bring more value to our customers i.e. partnering with suppliers, channel partners and even competitors. COMPETITIVE ADVANTANGE

SERVICES : 

Compliance and custom management We are looking forward to become leading Eastern Africa custom brokers. We offer a complete menu of local brokerage services including:  Import & export Clearance. A thing of the past on demurrage and storage-Our proactive, effective and efficiency system does it all; enhance timely clearance of your cargo once all the relevant document are received before hand. SERVICES

Slide 9: 

Reliable tracking system-We keep track of your cargo from the point of dispatch to the time you receive the same at your door step. We keep you posted on the latest as far as cargo status is concerned. This allows you to budget in time.   Advice on tariff, quotas and Classification-We care and committed to providing to the very highest level of information services relating to the cargo. Direct release will listen to your needs and respond. Duty Management-Unlike the culture of our competitors where duty payable and other costs are brought to your attention after the purchase, with us it comes first. Crsp

FREIGHT LOGISTICS : 

We take care of all the requirements to have your package delivered to your customer. We collect, pack customs clear and ensure safe delivery to the door of the consignee. When we say we offer complete package, we mean it. One phone call makes everything happen, from inception of order to final destination We care and are committed by providing you with the delicate service you require. We do it better as we have the links through our reliable partners to expedite door-to-door service of your consignment, may it be small or big, delicate and important. FREIGHT LOGISTICS

Slide 11: 

“The future isn’t what it used to be” So as the market place changes so MUST those who serve ,it’s with this regard we have an expansive network and reliable partners and affiliates worldwide ensure that we are able to handle any shipment whichever the size, sensitivity and urgency it might be from the origin to the destination. Our ambition is to continue growing in a number of selected markets to enhance the services we offer to our clients. we partner with others inside and outside to jointly bring more value to our customers i.e. partnering with suppliers, channel partners and even competitors to give our customers to sell and buy online

CONTACT US : 

Your name:Company:Your email address:Confirm your email address: Message: Copy right @ DIRECT RELEASE-All Rights reserved. CONTACT US

Direct release freight forwarders ltd : 

Physical address: city bazaar Hse,(opp long room KRA Hse Msa) Nyerere avenue. Phone: +254 0720 678 941/+254 0736 678 910. Email.directrelease@yahoo.com/cartermosee@yahoo.co.uk Direct release freight forwarders ltd