consumer protection MIBE

Government Policies in Business & EconomicsConsumer ProtectionHigh cost – Low profit ? : 

Government Policies in Business & EconomicsConsumer ProtectionHigh cost – Low profit ? By Pornpong Sakdapat

Contents : 

What is the Purpose ? How many consumer was defraud ? Case study How It can analyze ? Consumer Protection What is the Meaning ? Contents

Consumer Protection Meaning : 

Consumer Protection Meaning Consumer protection are designed to ensure fair competition and the free flow of truthful information in the marketplace. The laws are designed to prevent businesses that engage in fraud or specified unfair practices from gaining an advantage over competitors and may provide additional protection for the weak and those unable to take care of themselves. Consumer Protection laws are a form of government regulation which protects the interests of consumers. From Wikipedia : http://en.wikipedia.org/wiki/Consumer_protection "West Encyclopedia of American Law. Consumer. Answers.com. n.d.. Retrived on January 31, 2010"

Consumer Protection Meaning (2) : 

Consumer Protection Meaning (2)

Purpose of Consumer Protection : 

Purpose of Consumer Protection Competition (Antitrust) Consumer Protection Regulator Public Policy/ Advocacy/R&D Three missions work hand-in-hand to achieve this goal Enhance consumer welfare

Competition: The ultimate “consumer protection” : 

Competition: The ultimate “consumer protection” Competition

Normal Competition policy : 

Normal Competition policy Competition can, and frequently does, hurt individual competitors as lower prices means lower profits, holding costs constant Protects Advocates Consumer welfare Protects the competitive process from abuses Stops cartels Stops abuse of dominance Prevents mergers that would lead to price increases Advocates for the consumer and the competitive process to other legal bodies, consumers, and businesses

Purpose of Consumer Protection : 

Purpose of Consumer Protection Competition (Antitrust) Consumer Protection Regulator Public Policy/ Advocacy/R&D Three missions work hand-in-hand to achieve this goal Enhance consumer welfare

Consumer Protection Regulator : 

www.themegallery.com Government regulator for many kind of food and service Consumer Protection Regulator

Purpose of Consumer Protection : 

Purpose of Consumer Protection Competition (Antitrust) Consumer Protection Regulator Public Policy/ Advocacy/R&D Three missions work hand-in-hand to achieve this goal Enhance consumer welfare

Example : (USA)Construction of Consumer-Debtor : 

Example : (USA)Construction of Consumer-Debtor

Consumer fraud (Thai) : 

Specific Frauds, by Number of Victims in 2009 Thailand By Office of The Consumer Protection Board A B C D 15.2% 40.3% 41.1% 3.3% A. Advertisements B. Goods and services C. Contract / real estate D. Direct selling Consumer fraud (Thai) From Yearly report of overall Consumer fraud in Thailand 2009 by Office of The Consumer Protection Board

Consumer fraud (USA) : 

Consumer fraud (USA) FTC’s 2nd Survey of Consumer Fraud in 2005

Case Study Telecommunications in Korea : 

Case Study Telecommunications in Korea

Case Study Telecommunications in Korea : 

Case Study Telecommunications in Korea

Case Study Telecommunications in Korea : 

Case Study Telecommunications in Korea

Case Study Telecommunications in Korea : 

Case Study Telecommunications in Korea

Case Study Telecommunications in Korea : 

Case Study Telecommunications in Korea

Analyze competition : 

Analyze competition MONOPOLY OLIGOPOLY

Analyze Consumer Protection : 

www.themegallery.com For competition to thrive consumers must receive accurate information about products and services Marketing practices Authority under FTC Act to protect consumers against fraud, deception and other “unfair business practices” Truth-in-advertising laws (e.g., claims for food, over the-counter drugs, dietary supplements, alcohol, and tobacco) Analyze Consumer Protection

Analyze Consumer Protection (2) : 

Educating consumers so that they may better protect themselves Providing consumers with information in situations where the market is unlikely to provide the information that consumers need in order to make their choices Analyze Consumer Protection (2) Consumer protection also involves

Analyze consumer protection (3) : 

Analyze consumer protection (3) In part of social cost

Analyze consumer protection (4) : 

Analyze consumer protection (4) Producer Buyer Different view from Producer and buyer High cost Inconvenient for doing business Limit of competition High quality of good and service High price There are responsibility for goods and service For long term CP advocate challenging that result in development of country

Economists in consumer protection : 

www.themegallery.com Economists in consumer protection

Concluding Remarks : 

Concluding Remarks FTC and Bureau of Economics work hard to promote interests of consumers Bureau of Economics is but one of many checks and balances Consumer protection starts with you, and education is key Even though Consumer Protection affect to high cost, overall social get an advantage result

Question : 

Question

References : 

References From Wikipedia http://en.wikipedia.org/wiki/Consumer_protection "West Encyclopedia of American Law. Consumer. Answers.com. n.d.. Retrived on January 31, 2010“ Business, Government, and Society Twelfth edition. Steiner / Steiner McGrew-Hill 2009 Opportunities and Challenges in the Converged World International Training Program , Myoung-Hee , Kim Consumer Protection Division

Slide 28: 

Thank You ! Pornpong Sakdapat Make It Difference