Frequently Asked Questions

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Frequently Asked Questions : 

Frequently Asked Questions

How long will it take for GenesisApex to implement our church web site and church management system? : 

How long will it take for GenesisApex to implement our church web site and church management system? Church web site can be implemented in 2-3 business day. The Church management system can take 1-2 weeks. PDF Image, Video sermon. The text size and background color. We need the name of the church to setup Doman name.

Do you need to visit our church first, or do we have to come to you for training? : 

Do you need to visit our church first, or do we have to come to you for training? A: No, and no.  Online training can accomplish just as much as a face to face session, at a fraction of the cost. In fact, there is no cost to you!  There is nothing so difficult in Genesis Apex that it cannot be explained via an online training session, printed reference materials, or a simple telephone call to your customer representative. On the other hand, if you really want us to travel to your church, we'd be happy to.  But in that case there would be an additional cost to you.

Membership / Visitor : 

Membership / Visitor Q: We sometimes have visitors attend a couple of times and then not come back for 6 months.  In our current system, I add a visitor the first time they attend, then if there isn't any attendance in a couple of months I delete their record.  If they come back two months later, I can pull their previous information from the Global file and put them back into the visitor status without losing any of their history. A: Once you delete a record, it is gone and would need to be recovered from backup. A better way would be to add additional Status values, such as “inactive member”, “inactive visitor”.

How many users can I allow access to my library? : 

How many users can I allow access to my library? A: Genesis Apex can support an unlimited # of users and members and visitors.

What type of security does Genesis Apex System use? : 

What type of security does Genesis Apex System use? A: Oracle application express technologies strives to be the most trusting business solution provider on the online web customer information is secure using 128-bit SSL and enhanced database encryption technologies. Users can rest assured knowing its data is in good hands. Additionally, you can customize authorization to meet the needs of your environment and apply authorization selectively to an entire application, a page, or a page component.  Finally, you can also take advantage of an innovative session state protection feature to prevent URL tampering and built-in features to protect an application form SQL Injection and cross-site scripting (XSS) attacks.

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