Information System In Indian Railways : Information System In Indian Railways Presented by:
Tapas Panda Agenda : Agenda Introduction
Indian railways present perspective
Discuss about information systems in Indian Railways
Critically analyze Railways reservation system
Benefits of these systems
Conclusion Introduction : Introduction What is an Information System?
An information system can be any organized combination of people, hardware, software, communications networks and data resources that stores and retrieves, transforms and disseminates information in an organization.
Information systems plays pivotal role in operations , management and competitive advantage. Brief History : Brief History Railways were first introduced to India in 1853.
By the 1947 , the year of India's independence, there were forty two rail system. In the 1951 the system were nationalized as one unit.
In 1986, the Ministry of Railways established the “Centre for Railway Information System”(CRIS).
CRIS is responsible for designing ,developing and implementing all major computer systems for railways.
In 1990, CRIS introduced CONCERT (Country-wide Network for Enhanced Reservation and Ticketing) to facilitate reservation system. Current Scenario : Current Scenario Indian Railway is second largest railway with 7025 stations,63273 km of track and strength of 1.39 millions employees.
It carries some 6.53 billions passengers and 804.11millions tons of freight every year.
Of the 11 million passengers who climb aboard one of 8520 trains each day about 550,000 have reserved accommodation.
Sixteen Railway Zones are managing whole Indian Railways.
Service availability 24x7 . Indian railways performs various services to the passengers by using information technology:- : Indian railways performs various services to the passengers by using information technology:- Passenger reservation System solution.
Unreserved Ticketing System for Railways.
Kiosk –based ticketing.
Centralized (Hybrid) Ticketing system.
Time Table and Scheduling System.
Traffic Management System.
Passenger Information display system.
Web based service: www.indianrail.gov.in Information system in Indian Railways : Information system in Indian Railways A leading edge reservation system powered by HP AlphaServer™ systems running the HP OpenVMS™ operating system and HP Reliable Transaction Router (RTR) middleware. Consider the scope of operation.
Built-in auditing features provides us with excellent service.
Integrated information system along with RFID(Radio Frequency Identification) technology.
An enterprise payment gateway.
BI and data warehousing for the passenger reservation system, FOIS and Unreserved ticketing system.
Disaster recovery for business critical systems- FOIS,PRS,UTS and COIS. Main challenges of Indian Railways : Main challenges of Indian Railways Provide a reservation system that efficiently serves more than half a million people each day.
Ensure maximum uptime so reservation/ticketing/inquiry application is available 24x7 .
Create a Web site that can accommodate more than one million hits per day. Reservation system : Reservation system Indian railway reservation system is based on OLTP( online transaction processing)
Current software is CONCERT.
Concert is built around an RDBMS core and supports a full client server architecture.
The application has been designed as an open distribution system, so that the data and transaction volume can be segregated between multiple host sites.
Software conforms to open standard . Hence , it can be interfaced to other applications like airline reservation system, hotel reservation system etc.
CONCERT software is “parametric” in terms of data and business rules, for fare computation, refund rules etc. Slide 10: DATA BASE STRUCTURE OF PRS PRS Enquiry System : PRS Enquiry System . Indian Railway’s web-site, www.indianrail.gov.in offers PRS enquiries on the internet Berth/Seat availability, Passenger Status, Fare, Train Schedule etc
. A maximum of 42 laces hits per day have been recorded
.National Train Enquiry System (NTES) website, www.trainenquiry.com gives dynamic information about the running status of any train and its expected arrival/departure at any given station Cont.. : Cont.. Mobile telephone based SMS enquiry system.
A new mobile phone based facility for rail user’s viz Train delay alert service.
Country wide extension of Universal Rail Enquiry number 139.
Interactive voice response system(IVRS). Security Perspective : Security Perspective Application is secured against intrusion by two-level user authentications as the topmost guard.
Below it ,the data is secured from external access through multiple level privileges.
A data encryption facility is available across the WAN to prevent hacking. Benefits of IT : Benefits of IT Issue of reservation ticket from any station to any station.
Reservation services can offered round the clock 24x7.
Change of train profile can be possible effectively and immediately.
Dynamic definition of the advance reservation period is possible.
Provides online aggregation of EIS figure such as revenue ,berth utilisation etc. and presentation of the summarised data in the from the operational systems store.
Provides automatic database recovery against all kinds of hardware and software failures.
Complete audit for transactions and data access.