EmergencyOperations Plan

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Writing an EmergencyOperations Plan : 

Writing an EmergencyOperations Plan Why do we need to plan? Spring 2008

Planning… : 

Planning… …lends to making high quality decisions in a low stress environment.

What are we planning for? : 

What are we planning for? Emergencies out of the ordinary requires a response Disasters large scale emergency great damage, loss or destruction

What are the risks? : 

What are the risks? Minnesota ranks 17th for disasters Severe weather & floods Risk Elements Chemical storage facilities Terrorist targets Mall of America Fortune 500 companies

Why should CBO’s plan? : 

Why should CBO’s plan? Trusted resource Provide critical services Clients rely on services Needs increase in disaster

Critical Services : 

Critical Services Services that support life supervision medical care activities of daily living shelter/housing

Critical Services cont’d. : 

Critical Services cont’d. Services that emergency management may need interpretation and translation medical supplies and equipment accessible transportation specialized communication

Critical Services cont’d. : 

Critical Services cont’d. Services that may increase crisis counseling food shelves crisis phone lines temporary housing/shelters

How do we plan? : 

How do we plan? Develop an emergency preparedness plan Continuity of Operations Plan (COOP) Plan for all hazards More than fire safety

Plan for all hazards : 

Plan for all hazards Natural weather, disease Man-made power outages, fire Intentional (terrorism) anthrax, bombs

Plan Objectives : 

Plan Objectives Ensure safety of staff & clients Minimize damage Protect vital records/assets Be self-sufficient for 72 hours Continue essential operations

Challenges : 

Challenges Limited background in emergency preparedness or management Limited resources May seem overwhelming

Phases of Emergency Management : 

Phases of Emergency Management Mitigation – reduce possibility or impact of an emergency Preparedness – planning for emergencies Response – activities undertaken at the time of an emergency Recovery – return to normal

Getting Started : 

Getting Started Form a team employees volunteers board members Review template what pertains to your organization Set goals – one step at a time

Template : 

Template Serves as a guide start the plan expand existing plans Tailor to your agency one size does not fit all make specific to your needs

Risk Assessment : 

Risk Assessment Possible emergencies has this happened before? what is most likely to happen? location time of year physical plant Opportunities to minimize (mitigation)

Personnel : 

Personnel Information staff/volunteers/board how to contact skills & availability Crisis manager incident command plan for 3 deep what decisions can be made?

Communication : 

Communication Multiple systems remote email remote voice mail phone systems Calling trees

Services and Functions : 

Services and Functions Essential services Additional services Additional clients Backup services

Record Storage/Back Up : 

Record Storage/Back Up Critical operating information hard copy records electronic records Off-site storage

Key Contacts : 

Key Contacts Client information Other key phone numbers services and utilities emergency contacts media suppliers and contractors

Physical Plant : 

Physical Plant Location of emergency resources Emergency procedures Training

Evacuation : 

Evacuation Designated location Person in charge Special needs Transportation

Extended Relocation : 

Extended Relocation Pre-arranged agreement (MOU) Directions to location Notification to staff and clients

Shelter-in-Place : 

Shelter-in-Place Location Resources Procedures and training Listen to authorities for direction

Disaster Supplies Kit/Go-Kits : 

Disaster Supplies Kit/Go-Kits Various situations evacuation extended relocation shelter-in-place Essentials food, water, tools, records

Other Considerations : 

Other Considerations Individual & family preparedness a prepared worker is an available worker Pandemic influenza a human emergency Drills and exercises test your plan

Slide 28: 

Janet Mengelkoch City of Minneapolis Department of Health & Family Support 250 South 4th Street Minneapolis, MN 55415 612-673-3729 janet.mengelkoch@ci.minneapolis.mn.us