Presentation Transcript
TYPES OF COMMUNICATION :TYPES OF COMMUNICATION
What is communication ? :What is communication ? Derived from the Greek word “communicare” or “communico” which means “to share”.
Community implies a group of people living in one place.
Languages are the codes of communications.
Types of communication. :Types of communication.
Non-verbal communication :Non-verbal communication Through signs & symbols.
Non-verbal can go without verbal communication.
Verbal can’t go without non-verbal communication.
Verbal communication. :Verbal communication. Two types of verbal communication.
(1) formal
communication.
(2) informal
communication.
Formal communication :Formal communication We use this type of communication in offices and social gathering.
Two types of formal communication.
(1) Downward
(2) Upward
(1) Downward communication :(1) Downward communication Higher designation to lower designation.
Ex. Boss ordered his worker.
Here effect of this type of communication is very much than upward communication.
(2) Upward communication. :(2) Upward communication. Lower designation to higher designation.
Ex. Worker request to his boss.
Here the effect of communication is less than downward communication.
Informal communication. :Informal communication. We use this type of communication with our family or friends.
Three types of informal communication.
(1) lateral
(2) diagonal
(3) grapevine
Lateral communication. :Lateral communication. Found among members working at the same level.
Ex. Peer group.
Most effective form of communication.
Barrier of subordinates or boss is not present here.
Diagonal communication. :Diagonal communication. The path is mixture of vertical and horizontal movement.
In large communications various departments need communication support from each other.
Grapevine communication. :Grapevine communication. Also called as “backbiting” or “backstabbing”.
A backstabber is a colleague or an employee who acts like a friend in public but badmouth you in private.
: Thank You.