HOSPITALITY PRESENTATION

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INTRODUCTION:- : 

INTRODUCTION:- Name:-kamini Anand. Batch:-I2. Assessor Name:-Mr. Nandakumar Gaikwad. Course:- Hospitality. Institute:- Frankfinn Institute Of Airhostess Training.

Self Introduction:- : 

Self Introduction:- I stay in Ulhasnagar. I had just passed my H.S.C this year and now I’m pursuing for F.Y.B.A from KALINA UNIVERSITY and my hobbies are listening to music, to watch movies, to make friends and to do household chores.

THE OBEROI GROUP:- : 

THE OBEROI GROUP:- THE OBEROI GROUP, founded in 1934, owns and manages 27 hotels and three cruisers in five countries under the luxury 'OBEROI' and five-star 'TRIDENT’ brands. The Group is also engaged in flight catering, managing airport restaurants, travel and tour services, car rentals, project management and corporate air charters. Hotel The OBEROI is one of the leading 5 Star Deluxe hotels in Mumbai, the dream city of India. The OBEROI, Mumbai is strategically located in the heart of Mumbai city and overlooks the Arabian Sea. It is a renowned hotel in Mumbai offering unparalleled standards of service. The OBEROI hotel has been awarded "Mumbai's No. 1 Hotel" by Asia Money; "Best Business Hotel 1998" by Asian Wall Street Journal, Reader's Travel award by Conde naste Traveler (UK)

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Best Business Hotel in Mumbai -Business Traveler Asia-Pacific and voted "Best Hotel in Mumbai" by Finance Asia Poll. OBEROI HOTELS & Resorts have received awards and accolades. Three OBEROI HOTELS were ranked amongst the six best in the world by the readers in “Travel Leisure World’s Best Awards 2008."THE OBEROI RAJVILAS", JAIPUR; "THE OBEROI UDAIVILAS", UDAIPUR and "THE OBEROI AMARVILAS", AGRA were rated 2nd, 4th and 6th best hotels in the world respectively. In the same readers’ poll, THE OBEROI RAJVILAS, THE OBEROI UDAIVILAS and THE OBEROI AMARVILAS were ranked 1st, 2nd and 3rd best hotels respectively in Asia.

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THE OBEROI HOTEL Mumbai is located on the Marine Drive in the hub of the commercial district of Mumbai. The business and commercial districts of Mumbai are easily accessible from the hotel. The OBEROI Hotel Mumbai is located 35kms. From CST Airport; and 3kms from CST Railway Station.Accommodation at THE OBEROI HOTEL offers 337 rooms and suites for the comfortable stay of their guests. All the hotel rooms are centrally air-conditioned. we may choose from the 315 double rooms, and the 22 suites. Amongst the room amenities are 2-line speaker phone with voice mail facility, facsimile machine, mini bar, hairdryer, color television and internet in rooms.

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The OBEROI Hotel in Mumbai is an ideal venue for conducting business, and hosting parties. The hotel has two meeting rooms with a capacity of 50 to 100 persons. The 24 hour Business Center is well- equipped with the state-of-art facilities including four offices for private use, a board room for small meetings up to 10 persons, secretarial and courier services, telex, photocopier, facsimile, word processor, computer, Dictaphone and internet access. While staying at The OBEROI Hotel Mumbai we may enjoy golf, tennis, squash and horse riding. Facilities like Swimming pool, Jacuzzi, sauna, steam bath, massage, fitness centre, solarium, beauty salon and barbershop et al are also available.

CHAIN OF THE HOTEL OBEROI:- : 

CHAIN OF THE HOTEL OBEROI:- OBEROI AMAR VILAS – AGRA:- With spectacular views of the Taj Mahal, no property in Agra can claim a better location than the OBEROI Amarvilas. Guests can watch the changing colors of the great marble structure at sunrise, midday, and at sunset from their elegant rooms. In addition to its unrivalled location, Amarvilas is simply a beautiful property, with white marble floors, richly colorful textiles adorning the walls, and tasteful handicrafts from throughout northern India. We recommend rooms with a private terrace, which allow unadulterated views of the Taj Mahal, and the hotel can arrange a candlelight dinner on the terrace for a truly romantic, once-in-a-lifetime experience.

OBEROI RAJ VILAS – JAIPUR:- : 

OBEROI RAJ VILAS – JAIPUR:- RAJVILAS is located on several acres of pristine RAJASTHANI countryside, just minutes from the region's thriving capital: JAIPUR. Once inside this majestic palace-like property, the luxury and elegance of the decor is overwhelming. The rooms and villas are set among sprawling green lawns, with dramatic pools and fountains. THE OBEROI RAJVILAS is a perfect base for regional touring or simply enjoying the fairytale grounds of the property. Be sure to try out their new spa that offers a variety of western and AYURVEDIC body treatments.

OBEROI UDAI VILAS – UDAIPUR:- : 

OBEROI UDAI VILAS – UDAIPUR:- Ranked as 01 Hotel in the world - UDAIVILAS, designed to resemble a traditional RAJASTHANI Palace perched over the banks of Lake PICHOLA, is intended to be the finest luxury resort in India. Mr. OBEROI dreamed of building this property for many years, and began drafting plans immediately following the success of RAJVILAS and AMARVILAS. Set in 30 acres of landscaped gardens, fountains and pavilions, this resort has 96 rooms, all of which have private terraces for al fresco dining; most have views of the City Palace and Lake PICHOLA. Eighteen rooms feature private swimming pools, as do the four Deluxe Suites, and single Maharaja Suite. Once completed, this will be the ideal romantic getaway in India's most enchanting city.

THE OBEROI VANYAVILAS – RANTHAMBHORE:- : 

THE OBEROI VANYAVILAS – RANTHAMBHORE:- THE OBEROI GROUP expands their line of luxury resorts in India by creating new properties in UDAIPUR and RANTHAMBORE. Opened in November 2001, VANYAVILAS features 25 luxury tented-style accommodations adjacent to the famed RANTHAMBORE Tiger Reserve. Designed as a luxury jungle camp, this is the first true resort in any of India's game or wildlife reserves. Each air-conditioned tent measures nearly 800 square feet and is elegantly designed with teak flooring, canvas tented roof, and a private outdoor lounge surrounded by walled gardens to ensure total privacy. It is from here that one may steal a glimpse of an elusive Bengal tiger, with assistance from an expert guide in one of VANYAVILAS custom-built safari vehicles.

OBEROI WILDFLOWER HALL – SHIMLA:- : 

OBEROI WILDFLOWER HALL – SHIMLA:- THE OBEROI WILDFLOWER HALL is situated at 8,350 feet in the magnificent Himalayas, Wildflower Hall is a fairytale luxury resort set in 23 acres of virgin woods of pine and cedar. The former residence of Lord Kitchener, rebuilt to a new magnificence, Wildflower Hall recreates the grand style of the colonial era. Enjoy beautiful views of mountains and valleys from the rooms, restaurants, outdoor Jacuzzi and the heated swimming pool. Nature lovers can explore the Himalayas and enjoy adventure sports. For the ultimate in pampering our luxury spa pavilions are tranquil havens for revitalizing the body and soul.

THE OBEROI GRAND KOLKATA:- : 

THE OBEROI GRAND KOLKATA:- THE OBEROI GRAND is the premier business hotel in Kolkata, the capital city of West Bengal, characterized by its old world charm and gracious hospitality. The spectacular Ballroom at THE OBEROI GRAND is ideal for large conferences and receptions and accommodates up to 800. Three meeting rooms, including a board room, are suitable for smaller business gatherings and seminars. A 24 hour business centre fully equipped with modern facilities includes a meeting room, secretarial and courier services, photocopier, fax, PC, Internet, email and document binding. Located in the heart of the commercial and administrative hub of Kolkata. Personalized, efficient and unobtrusive service combined with the unique luxury offering makes THE OBEROI GRAND the preferred hotel for travelers on leisure and business alike.

THE OBEROI BANGALORE:- : 

THE OBEROI BANGALORE:- THE OBEROI is located in the heart of the business and shopping districts of Bangalore. THE OBEROI is one of the leading 5 Star Deluxe hotels of the city. The hotel is located in the heart of the business and shopping districts of Bangalore and is within the close proximity to office districts of Electronic City, JIGNI Industrial Area, Whitefield and State Government offices. The hotel is at a 30 minutes drive from the cantonment railway station, 45 minutes from the Bangalore City Railway Station and 30 to 40 minutes drive from the Bangalore Airport. The hotel provides all the modern amenities and services for a comfortable stay. THE OBEROI offers a total of 160 well appointed rooms and suites. These include Premier Rooms, Deluxe Rooms, Deluxe Suites, Executive Suites and Presidential Suite

THE OBEROI NEW DELHI:- : 

THE OBEROI NEW DELHI:- It is Located in New Delhi, India’s capital city, THE OBEROI, New Delhi reflects the city’s spirit in a harmonious blend of tradition and contemporary sophistication. Located close to the city center near business, commercial and shopping districts, the luxury hotel overlooks Delhi’s prestigious Golf Club on one side and the heritage site of HUMAYUN’S Tomb on the other. Exquisite interiors, impeccable service and fine cuisine combine to make this the Capital’s most graceful and elegant hotel. The award winning hotel is ideal for business travel or holidays to explore the cultural wonders of Delhi, the 24-hours Business Centre offers open and private meeting spaces with a focus on comfort and convenience. A palette predominantly of beige, caramel and chocolate tones imbues the space with a sense of calm. THE OBEROI NEW DELHI has been awarded the Best Business Hotel in the city by Asia money, Business Travel poll 2006.

FUTURE PLANS OF THE OBEROI HOTEL. : 

FUTURE PLANS OF THE OBEROI HOTEL. THE OBEROI has seen an organization which aims at leadership in the hospitality industry by understanding its guests, and designing and delivering products and services which enable it to exceed their expectations. We will always demonstrate care for our customers through anticipation of their needs, attention to detail, distinctive excellence, warmth and concern. THE OBEROI see a lean, responsive organization where decision making is encouraged at each level and which accepts change. It is committed and responsive to its guests and other stakeholders.

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A more multinational workforce which has been exposed to different cultures, problems and situations and can use its experiences to enrich the local employees whether in India or overseas. The world dotted with hotels of THE OBEROI GROUP, in strategic commercial and resort locations. We see user-friendly technology enhancing value for our customers and helping our personnel by making information more accessible.

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An organization which is conscious of its role in the community, supporting social needs and ensuring employment from within the local community. An organization which is committed to the environment, using natural products and recycling items, thus ensuring proper use of diminishing natural resources. A multi-skilled workforce, which consists of team players who have pride of ownership, translating organizational vision into reality.

BIBLIOGRAPHY:- : 

BIBLIOGRAPHY:- I have got this information from http://en.wikipedia.org/wiki/Oberoi_ Hotels_&_Resorts http://www.google.co.in/search?q=images+of+the+hotel+oberoi&ie=utf-8&oe=utf-8&aq=t&rls=org. website. By this I have written all the details about the Domestic Hotel I.e. THE OBEROI HOTEL.

SUMMARISATION:- : 

SUMMARISATION:- THE OBEROI (also spelled as UBEROI, OBERAI and OBHRAI) is a KHATRI clan made famous by the international hospitality company, THE OBEROI GROUP, founded by MOHAN SINGH OBEROI. The clan originated from the Jhelum District in undivided India, now in Pakistan. During the partition of India in 1947.This region is historically connected with the composition of the Vedas and classics like the Mahabharata and Ashtadhyayi. Most OBEROIS live in JALANDHAR and HOSHIARPUR districts of Punjab. This region is known as the Doaba. THE OBEROIS played a great role in the formation of the KHALSA. Although most OBEROIS are Sikh, few remained non Sikh Punjabis or 'MONAS' as they are referred to in Punjabi parlance, pertaining to shaved beard as opposed to the uncut hair and beards of Sikhs. A minority of OBEROIS are Punjabi Muslims. *****

THE HYATT GROUP:- : 

THE HYATT GROUP:- The Hyatt Corporation was born upon purchase of the Hyatt House, at Los Angeles International Airport on September 27, 1957. In 1957, the Hyatt House hotel near the Los Angeles airport was purchased by Jay Pritzker, a member of the wealthy Chicago family descended from Nicholas Pritzker, who emigrated from Kiev to the Windy City in 1881. By 1961, Jay Pritzker had created a six-hotel chain. During the late 1960s, Hyatt spun off a separate entity, Hyatt International. By the end of the 1970s, Hyatt operated a 52-hotel chain with nearly $300 million in annual sales, placing it among the top 15 hotel chains in the United States.

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The Hyatt Corporation was born upon purchase of the Hyatt House, at Los Angeles International Airport on September 27, 1957. The Hyatt Hotel Los Angeles which opened Dec 1st, 1954 is considered to be the first hotel in the world built outside an airport. The original owners were Hyatt R. von Dehn and Jack D. Crouch. Hyatt R.von Dehn was eager to get out of the hotel business after a few years, so he sold his share in the hotel to Jay Pritzker. Mr. Pritzker heard the hotel was for sale while sitting in its coffee shop called ‘Fat Eddie’s’ waiting for a flight. He scribbled a bid for $2.2 million dollars on a napkin, and the Hyatt Corporation was born. In 1980, the Grand Hyatt and Park Hyatt brands were introduced & Today Hyatt has over 340 hotels worldwide.

Hotel Grand Hyatt Mumbai:- : 

Hotel Grand Hyatt Mumbai:- Hotel Grand Hyatt Mumbai, a five-star hotel, is one of the leading hotels in Mumbai city. This luxurious hotel is located centrally within the city of Mumbai. In the diamond district of Bandra -Kurla, Hotel Grand Hyatt stands tall amongst all the buildings. Situated in the busiest parts of the city, Grand Hyatt Hotel is located 3kms away from the domestic airport of Chatrapati Shivaji. It is also very closely located to the international airport of Mumbai. There is also a confectionery where all kinds of sweetmeat are sold. There is a huge shopping complex where departmental stores sell a wide variety of goods. A total area of 20,000 square feet is devoted to the conference hall where important business meetings are held.

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There are 7 extra conference rooms within the hotel. The hotel has to its credit a well-maintained health spa and club, a gymnasium, Jacuzzi, sauna, Vichy shower rooms and beauty treatment centers. The 547 rooms and suites of Hotel Grand Hyatt, Mumbai, and the 147 apartments are aesthetically decorated. Equipped with all sorts of modern amenities like television, music system, telephones, Internet access, mini bar, hairdryer, tea or coffee maker, safes, etc the rooms of Hotel Grand Hyatt, Mumbai, provides guests with first class comforts. Business Center and chauffeured cars. A Bar and a gourmet store also offer their services to the guests.

THE GRAND NEW DELHI:- : 

THE GRAND NEW DELHI:- The Grand New Delhi a five star deluxe hotel located in the heart of Delhi, welcomes all its guests to experience the finest expression of luxury and warm hospitality. excellent cuisine, 10-acres of manicured grounds and tranquility. The Grand New Delhi offers 390 luxuriously appointed rooms including 24 Business Suite, 1 Presidential Suite and 5 exclusively designed Service Apartments- ideal for the long stay guests. This hotel invites to experience an elegant and welcoming haven where the guests enjoy the highest standards of comfort and hospitality of style, and a commitment to unparalleled service excellence.

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The Grand New Delhi features 390 beautifully appointed Rooms, Suites and Service Apartments equipped with contemporary conveniences to accommodate every need of the guests. Hotel's white spacious lobby with magnificent interiors and awe inspiring views of lush green surrounding gives warm welcome to its guests The hotel boasts an array of amenities including Restaurants, Bars, Pool, Spa, State of The Art Fitness Studio, Yoga Sessions & many others. Spa Oasis at The Grand New Delhi is a place where guests can choose from array of personalized treatments and massages to rejuvenate one' mind, body and soul.

THE GRAND HYATT ERAWAN BANGKOK:- : 

THE GRAND HYATT ERAWAN BANGKOK:- THE GRAND HYATT ERAWAN, which opened in 1991, has not just sleek rooms and a world-class spa; it's also perfectly situated in the middle of the busy Thai capital. In the lobby, massive white columns and potted trees point upward to a tall atrium, while a plethora of chairs and couches, as well as fresh flowers, make for a comfy environment for coffee or tea. Outside the main entrance, dual six-foot-high, three-headed bronze elephants stand guard. Each has a bedroom, living room, internal treatment room, rain shower with steam, Nakamichi stereo, Lavazza coffee machine and private patio. Cloister yourself in one of these, and you’ll feel as if you’re at a seaside resort rather than in the middle of a city of eight million. The sawn spa, which covers 23,000 square feet, includes a swimming pool, whirlpool with a teakwood deck and a cold plunge pool.

THE GRAND HYATT SHANGHAI HOTEL:- : 

THE GRAND HYATT SHANGHAI HOTEL:- GRAND HYATT SHANGHAI in China is one of the 'highest hotels in the world' (53rd to 87th floors of the Jin Mao Tower), in the centre of Pudong, Shanghai's financial and business district. The Hotel provides easy access to the Shanghai Stock Exchange, Shanghai World Financial Centre and the International Convention Centre. The hotel is also host to Club Oasis Spa & Fitness centre. 555 Rooms & Suites. All rooms with stunning views of the city Shanghai, Eight Grand Club,Floors5 Star Hotel Facilities, Indoor Swimming Pool, Fitness Center, Shanghai City Tours,2 Ballrooms, 11 Multi-functional Meeting Rooms. 555 rooms, including one Chairman Suite, two Presidential Suites, eight Diplomatic Suites, 34 Grand Suites and Club Rooms with Grand Club Access. In-room technology includes voice mail messaging system, broadband and wireless Internet access.

GRAND HYATT HONG KONG HOTEL:- : 

GRAND HYATT HONG KONG HOTEL:- Grand Hyatt Hong Kong Hotel in China is positioned among the finest luxury hotels in the world and with magnificent views of Hong Kong's renowned Victoria Harbor and Wanchai district. Grand Hyatt Hong Kong enjoys a central location on Hong Kong Island, in the very heart of this vibrant and exciting city. Grand Hyatt Hong Kong also hosts Plateau spa – the first world class residential spa. 549 Rooms & Suites. Most Rooms with Views of Victoria Harbor, Grand Club Rooms & Lounge, 5 Star Hotel Facilities, 5 Fitness & Exercise Studios400-metre Jogging Track Grand, Ballroom 950 seats,25 Meeting Rooms5 Meeting Room.

PARK HYATT MELBOURNE:- : 

PARK HYATT MELBOURNE:- The Grand Hyatt Melbourne Hotel is located at the top end of prestigious Collins Street in the heart of Melbourne's central business, shopping, theatre and restaurant district and is within walking distance of many of Melbourne's tourist attractions. our hotel in Melbourne, It’s just 30 minutes drive from Melbourne Airport. hotel in Melbourne Australia provides a warm ambience and exceptional levels of personalized service. Enjoy a 48-sq.metre haven of luxury amidst the bustle of historic Melbourne featuring Madrona paneled walls and rich furnishings with a hint of art deco. Pampering amenities reflect exceptional standards, including a plush king bed, lounge chair with ottoman, generous work area with high-speed Internet access, and Italian marble bath with deep soaking tub and walk-in shower.

HYATT REGENCY TRINIDAD:- : 

HYATT REGENCY TRINIDAD:- Hyatt Regency Trinidad is the first full-service hotel built since the 1940s and provides for a traveler’s dream. The spacious and modern guestrooms include ten luxurious suites with either a view of the city a 32” flat screen television with cable channels, full/deluxe bath amenities. Ideally located in the heart of Port of Spain along the waterfront of the capital city, this 428-room hotel features the largest conference facility in the English-speaking Caribbean and the first Hyatt Pure spa in the region. On an island known for its varied cuisine and multi-ethnic flavors, Hyatt Regency Trinidad is no exception. A unique ambience with in-door and outdoor seating, all with beautiful views of the scenic Gulf. Also available is the Hyatt Stay Fit gym with state-of-the-art cardio and strength-training equipment, a rooftop infinity pool and terrace with a poolside grill serving lighter fare.

HYATT REGENCY JERUSALEM ISRAEL:- : 

HYATT REGENCY JERUSALEM ISRAEL:- The hotel, which was built in 1987, has an indoor and outdoor swimming pool, games room, tennis courts, and health spa offering massage services. There is a kosher restaurant and other eating spots including an Italian restaurant, an all-day eatery and a barbecue restaurant poolside. The 24-hour front desk can arrange for baby sitters, car rentals and handle currency exchange. The hotel has a business center, laundry and dry cleaning service, a barber and hair stylist and gift shop. The public areas of the hotel are tastefully decorated with plants, fountains and a gallery of Israeli art. The presidential suite has a private dining room and kitchen and a bathroom with a Jacuzzi. Hyatt has 502 rooms on nine floors. The hotel has banquet and conference facilities and the Scopus Ballroom has been the scene for many of Jerusalem's most prestigious events.

HYATT REGENCY HOUSTON:- : 

HYATT REGENCY HOUSTON:- HYATT REGENCY HOUSTON is a 30-story high-rise hotel located in downtown Houston , Texas, United States The hotel, part of the Hyatt hotel chain, was designed by architectural firm JV III and was opened to guests in 1972. At 401 ft (122 m), Hyatt Regency Houston is the city's tallest hotel The hotel is topped by a revolving restaurant known as "Spindle top". The hotel's 30-story atrium, one of the highest in Texas, was featured as a set in the 1976 film Logan's Run. Hyatt Regency Houston was a host hotel for the 1992 Republican National Convention, the 16th G7 Economic Summit and the 1998 World Energy Congress. The hotel completed a $40 million renovation in 2008 that included all 947 guestrooms, a redesigned lobby bar, 64,000 square feet of meeting space and the addition of the only Shula’s Steakhouse in Texas.

THE HOTEL HYATT REGENCY TOKYO:- : 

THE HOTEL HYATT REGENCY TOKYO:- The Hotel Hyatt Regency Tokyo (Japan) is located in Shinjuku, a thriving business, shopping and entertainment district and home to the most select Tokyo hotels. Our 5 star hotels in Tokyo is ideally located next to the Shinjuku Central Park, and within short distance of the Shinjuku Imperial Gardens, Meiji Shrine, Odakyu store, and the fashionable Shibuya ward. The hotel is also host to the luxury Joule Spa, 744 Rooms & Suites, 5 Restaurants, All-day Italian dining Cafe, 18 Function Rooms & Wellness. The hotel is conveniently close to Shinjuku Station, with links to the Tokyo subway and services to Hakone, a popular mountain hot spring resort.

FUTURE PLAN OF THE GRAND HYATT HOTEL:- : 

FUTURE PLAN OF THE GRAND HYATT HOTEL:- Hyatt International to Open 18 Hotels in 11 Countries. In Europe, Hyatt Regency Warsaw debuts later this fall. It will be Hyatt's first hotel in the country. Hyatt International is also opening properties in India, including Hyatt Regency Goa, Hyatt Regency Kolkata, Hyatt Regency Mumbai, and Grand Hyatt Mumbai Hyatt International continues its European expansion with the opening of a second hotel in central Paris, Park Hyatt Paris-Vendome Hyatt International is currently growing at a rate of four to five properties a year and plans to open 100 more hotels by 2010. Hyatt International, a privately held company, currently manages 81 Park Hyatt.

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Grand Hyatt and Hyatt Regency hotels in 37 countries in Latin America, Europe, Africa, the Middle East and the Asia Pacific region. Hyatt Hotels Corporation is a separate company that manages 122 properties in the U.S., Canada and the Caribbean. In October, Hyatt Regency HUA HIN is scheduled to open in the upscale resort town of HUA HIN. In the People's Republic of China, Hyatt will open Grand Hyatt Beijing late this year.

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BIBLIOGRAPHY:- I have got this information from http://en.wikipedia.org/wiki/Hyatt http://www.google.co.in/search?q= hyatt+photos website. By this I have written all the details about the International Hotel I.e. THE GRAND HYATT HOTEL.

SUMMARIZATION:- : 

SUMMARIZATION:- Hyatt Hotels Corporation’s well-established reputation as an industry innovator provides a wealth of inspiration as the company looks forward to its next era of creative hospitality. Known around the world for its brands – Hyatt Regency, Grand Hyatt, Park Hyatt, Hyatt Place, Hyatt Summerfield Suites and Andaz Hyatt Hotels & Resorts opened its first property, a small motor hotel at the Los Angeles International Airport, in 1957.

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By 1969, 13 Hyatt hotels were in operation throughout the United States. That same year, the company launched Hyatt Regency Hong Kong, establishing Hyatt International Corporation. Over the next ten years, the company’s portfolio of hotels began to expand and diversify rapidly, and in 1980 the company introduced the Grand Hyatt and Park Hyatt brands, and also solidified its entry into the luxury resort market with the opening of Hyatt Regency Maui Resort & Spa in Hawaii. *.*.*.*.*.*.*.*.*.*.*.*.*.*.*

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