FRANKFINN

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FRANKFINN : 

FRANKFINN INSTITUTE OF AIR HOSTESS TRAINING NAGPUR

KANCHAN RAJPUT : 

KANCHAN RAJPUT BACH COAD :- K1

Slide 3: 

COMMUNICATION

DEFINITION : 

DEFINITION 1.) “ Communication means transfer of emotion , idea’s, veiws , fellings of one person to another people . “ Communication is Two way traffic :- means it includes both sender & receiver. It is never ending :- means it is an continuous process.

PARTS OF COMMUNICATION : 

PARTS OF COMMUNICATION Sender :- He is the person who think some thing is necessary or important for the receiver. Massage :- it is an important matter which has to be send by sender and received by the receiver. Encode :- Make the massage in the from of some symbols , sings, pictures , digit , to maintain secrecy this is called as Encode the massage. Channel :- Sender send the massage with the help medium such as phone , telegram , e-mail etc. this medium is called as channel . Decode :- Convert the massage in to simple language from that sing & symbol is called as encode the massage . Receiver :- It is the person who receive the massage and give feedback to sender. Feedback :- When the receiver send the report to the sender that he understand massage , than it is an feedback to that massage .

Type of Barriers faced during assignment : 

Type of Barriers faced during assignment During communicating with higher authority Lack of confidence disagreement between verbal & non- verbal communication . Lack of motivation Lack of self awareness. During communicating with receiver. Selective perception Voice clarity Semantic Generation gap Prejudice

BARRIERS : 

BARRIERS External barriers Enviornment The venue Temperature in room Time Other people :- status , Education

How we are remove it : 

How we are remove it During communicating with higher authority, We are motivate among our self During communicating with the main receiver , we are remove the barriers by changing our ego state according to them self .

Slide 9: 

THANKS

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