Slide 1:Anna Aceto-Guerin, CHRP www.clearpathemployer.com (877) CLEAR-04 (519) 624-0800


What is Human Capital Risk Management? :What is Human Capital Risk Management?


What Companies Need :What Companies Need Companies need their employees to create, produce, repair or deliver their product or service to their customers. They therefore require the following from their Human Capital: Attendance Productive engagement/work Efficient use of the company’s resources (including their time) Application of their skills, competencies, and training Work done in a safe manner Not be involved in dangerous, inappropriate, or illegal activities Effectively working towards your company’s financial and non-financial objectives Human Capital is a company’s greatest asset, particularly in today’s “Knowledge Worker” economy. However…


Dealing with employees can be like a game of “Snakes & Ladders” :Dealing with employees can be like a game of “Snakes & Ladders”


Trends Complicating HCRM: :Health-related: Increase in cumulative musculoskeletal injuries Increase in alcohol and drug abuse Obesity and related illness (heart disease, diabetes, high blood pressure) Political: Increase in awareness of perceived “entitlements” from employees, including knowledge of legislation and Human Rights codes More aggressive application of legislation by government and more punitive consequences for companies Increased likelihood of pursuing legal action for perceived wrongs Attitude towards workplace: “Old school” techniques not resonating with technologically savvy younger generation More demand for work-life balance Employees less likely to remain in any one position, or at any one company Demographic changes: Language and cultural barriers add new challenges Aging population (brings loss of experienced personnel) Economic: Economic volatility brings more stress, more health claims Trends Complicating HCRM:


HCRM Approach :HCRM Approach Never totally eliminate all HC losses Proactive management of risks in key areas reduces frequency and severity of human capital losses Fewer “snakes” (shorter tails!) More “ladders” Clear Path’s approach: Identify areas of HC risk Deploy strategies to mitigate losses Implement systems to manage HC risks long-term


Slide 7:12 Key Areas of Human Capital Risk for Employers


Four Key Outcomes of Effective HCRM :Having healthy, present & engaged employees Getting & keeping the right peopleon your team Leveragingthe strengthsof your teamfor success Having systems to maintain positive working environment for all Four Key Outcomes of Effective HCRM


: First Canadian company to focus exclusively on HCRM Identify, Mitigate, and Manage human capital risks Unlike traditional HR firms, HCRM specialists deploy risk control techniques that save money by reducing Reduce frequency & severity of human capital losses Access to our team of HCRM specialists: Four HR professionals with at least 10 years industry experience Medical professionals (RN, OHN, D.C.) with Disability Management expertise Paralegal professionals for Appeal Representation Network of strategic partners with specialties in Health & Safety, Occupational Health, and Business Alignment. Particular specialty in effective WSIB Claims Management Founded in 2003 by Anna Aceto-Guerin, CHRP Cambridge head office with customers across the province Clear Path Employer Services


Who are Clear Path’s customers? :Who are Clear Path’s customers? WSIB Claims Management: Typically “blue collar” – manufacturing, trucking Two scenarios: Over 50-100 employees seeing increasing NEER costs, overwhelmed by volume of claims, and/or frustrated by lack of specialized expertise Small company facing complicated WSIB claim and unsure where to start Human Capital Risk Management: Any industry (“white collar,” “blue collar”) Four scenarios: Small company without HR staff Any size company with HR Generalists who don’t have time and/or specialized expertise to deal with a certain human capital loss exposure Any size company in need of assistance from medical professionals Any size company willing to outsource time-consuming projects such as policy development


Questions :Questions Clear Path Employer Services 150 Werlich Drive, Unit 4 Cambridge, Ontario N1T 1N6 (519) 624-0800 www.clearpathemployer.com info@clearpathemployer.com