Slide 1: BODY LANGUAGE IN COMMUNICATION By Sowmiya Jakkal
Manager, HR Slide 2: The medium through which people and animals communicate using gestures, expressions and posture. What do we mean by “Body Language” ?? Slide 3: Why is Body Language important? Body language plays a big role in intuition as it gives us messages about the other person, that we can interpret at an intuitive level. 55% 38% 7% Source: www.google.com Slide 4: Components of Body Language Source: www.google.com Slide 5: Facial Expressions There are some universal facial expressions; a smile, a frown, etc.
Eye contact is direct and powerful.
The use of eye contact varies significantly from culture to culture Slide 6: Gestures Fidgeting shows boredom and restlessness.
Pressing fingers together to form a steeple shows interests, assertiveness and determination.
Touching the nose or rubbing eyes indicates discomfort.
A hand to the back of the neck may indicate withdrawal from a conversation. Slide 7: Open Stance Interested people always have an erect posture, pay attention and lean forward
A firm handshake will give the impression of assertiveness or honesty
People showing open hands, both feet planted on the ground are accepting
A head tilted to the side indicates interest Slide 8: Closed Stance Leaning backwards demonstrates aloofness or rejection
Folding arms across ones chest or body is protective and gives the impression of a closed, guarded and defensive character.
People with arms folded, legs crossed and bodies turned away are signalling that they are rejecting messages.
A head down is negative and judgmental Slide 9: Space There are four distinct zones in which most people operate:
Intimate Area 15-50 cm
Personal Area 0.5-1m
Social Area 1-3m
General Area 3m Slide 12: Do’s and the Don'ts How do I know as to what I am doing is right or not ……..????
What is My Body Language like !!!!!
Let us find out. Slide 13: Don’t cross your arms or legs Slide 14: Have eye contact, but don’t stare Slide 15: Don’t be afraid to take up some space Slide 16: Relax your shoulders Slide 17: Nod when they are talking Slide 18: Don’t slouch, sit up straight Slide 19: Lean, but not too much Slide 20: Smile and laugh Slide 21: Don’t touch your face Slide 22: Keep your head up Slide 23: Slow down a bit Slide 24: Use your hands more confidently Slide 25: Don’t stand too close Slide 26: Don’t fidget Slide 27: Keep a good attitude Slide 29: THANK YOU