Presentation Transcript
Slide 1:BODY LANGUAGE IN COMMUNICATION By Sowmiya Jakkal
Manager, HR
Slide 2:The medium through which people and animals communicate using gestures, expressions and posture. What do we mean by “Body Language” ??
Slide 3:Why is Body Language important? Body language plays a big role in intuition as it gives us messages about the other person, that we can interpret at an intuitive level. 55% 38% 7% Source: www.google.com
Slide 4:Components of Body Language Source: www.google.com
Slide 5:Facial Expressions There are some universal facial expressions; a smile, a frown, etc.
Eye contact is direct and powerful.
The use of eye contact varies significantly from culture to culture
Slide 6:Gestures Fidgeting shows boredom and restlessness.
Pressing fingers together to form a steeple shows interests, assertiveness and determination.
Touching the nose or rubbing eyes indicates discomfort.
A hand to the back of the neck may indicate withdrawal from a conversation.
Slide 7:Open Stance Interested people always have an erect posture, pay attention and lean forward
A firm handshake will give the impression of assertiveness or honesty
People showing open hands, both feet planted on the ground are accepting
A head tilted to the side indicates interest
Slide 8:Closed Stance Leaning backwards demonstrates aloofness or rejection
Folding arms across ones chest or body is protective and gives the impression of a closed, guarded and defensive character.
People with arms folded, legs crossed and bodies turned away are signalling that they are rejecting messages.
A head down is negative and judgmental
Slide 9:Space There are four distinct zones in which most people operate:
Intimate Area 15-50 cm
Personal Area 0.5-1m
Social Area 1-3m
General Area 3m
Slide 12:Do’s and the Don'ts How do I know as to what I am doing is right or not ……..????
OR
What is My Body Language like !!!!!
Let us find out.
Slide 13:Don’t cross your arms or legs
Slide 14:Have eye contact, but don’t stare
Slide 15:Don’t be afraid to take up some space
Slide 16:Relax your shoulders
Slide 17:Nod when they are talking
Slide 18:Don’t slouch, sit up straight
Slide 19:Lean, but not too much
Slide 20:Smile and laugh
Slide 21:Don’t touch your face
Slide 22:Keep your head up
Slide 23:Slow down a bit
Slide 24:Use your hands more confidently
Slide 25:Don’t stand too close
Slide 26:Don’t fidget
Slide 27:Keep a good attitude
Slide 29:THANK YOU