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Presentation on Final Research ProjectTopic: Plastic Money (Comparative Study of Debit & Credit Cards)Presented By:Gaurav Gupta105042249861RIMT – Regional : 

Presentation on Final Research ProjectTopic: Plastic Money (Comparative Study of Debit & Credit Cards)Presented By:Gaurav Gupta105042249861RIMT – Regional

Plastic Money (Intro): : 

Plastic Money (Intro): Plastic Money Industry In India Debit Card Credit Card

Credit Card : 

Credit Card Definition Major Banks In India Parties Process Advantages Disadvantages Precautions Types

Process Of Credit Card : 

Process Of Credit Card

Debit Card : 

Debit Card Definition Working Parties Process Advantages Disadvantages Types

Process Of Debit Card : 

Process Of Debit Card

Difference B/W Credit Card & Debit Card : 

Difference B/W Credit Card & Debit Card

Objectives Of The Study: : 

Objectives Of The Study: To study the comparison of the credit card and debit card on the basis on different attributes. To study conveniences and difficulties to the consumers towards these services. To know the perception of people towards plastic money. To find the scope of the credit cards industry in India. To analysis the benefits of credit cards. To know how it is beneficial to manage the cash risk.

Scope Of The Study: : 

Scope Of The Study: The scope of the survey indicates its coverage with regard to type of information to be collected and geographical area covered. The type of information collected under the survey was about the performance & growth of plastic money. The sample size for respondents is 100. The scope of study has been kept restricted due to individual researcher.

Research Methodology: : 

Research Methodology: Research Design – Descriptive Sample Size – 100 Respondents Sampling Technique – Convenient Sampling Data Collection Methods – Primary through Questionnaires & Secondary through Internet, Books etc.

Limitations Of The Study: : 

Limitations Of The Study: The present study is based on the data from few areas of Ludhiana only and thus might not be true for all other areas. There was lack of time. The data collected may or may not be accurate because of the biasness from respondent side. Findings are not justified because each market players have their unique characteristics of debit cards and credit cards. So it’s very difficult to decide which bank has upper edge in plastic money.

Question No.1Respondents were asked whether they know about Debit cards and credit card. The results are as follows: : 

Question No.1Respondents were asked whether they know about Debit cards and credit card. The results are as follows:

Question No.2Respondent are asked that they use Debit cards. The results are as follows: : 

Question No.2Respondent are asked that they use Debit cards. The results are as follows:

Question No.3Respondent are asked that they use Credit cards. The results are as follows: : 

Question No.3Respondent are asked that they use Credit cards. The results are as follows:

Question No.4Respondent are asked that which cards they use most frequently . The results are as follows: : 

Question No.4Respondent are asked that which cards they use most frequently . The results are as follows:

Question No.5Respondent are asked that who recommended them to use the cards. The results are as follows: : 

Question No.5Respondent are asked that who recommended them to use the cards. The results are as follows:

Question No.6Respondent are asked that which Debit cards they used. The results are as follows: : 

Question No.6Respondent are asked that which Debit cards they used. The results are as follows:

Question No.7Respondent are asked that which credit cards they used. The results are as follows: : 

Question No.7Respondent are asked that which credit cards they used. The results are as follows:

Question No.8Respondent are asked to explain that how many no. of debit card owned by them. The results are as follows: : 

Question No.8Respondent are asked to explain that how many no. of debit card owned by them. The results are as follows:

Question No.9Respondent are asked to explain that how many no. of credit card owned by them. The results are as follows: : 

Question No.9Respondent are asked to explain that how many no. of credit card owned by them. The results are as follows:

Question No.10Respondent are asked to explain to explain the purpose of using the card. The results are as follows: : 

Question No.10Respondent are asked to explain to explain the purpose of using the card. The results are as follows:

Question No.11Respondent shows the limit of credit cards of respondents. The results are as follows: : 

Question No.11Respondent shows the limit of credit cards of respondents. The results are as follows:

Question No.12Reasons of choosing these particulars companies/banks by the respondents. The results are as follows: : 

Question No.12Reasons of choosing these particulars companies/banks by the respondents. The results are as follows:

Question No.13The opinion of the respondent about the services of the bank of the cards providers. The results are as follows: : 

Question No.13The opinion of the respondent about the services of the bank of the cards providers. The results are as follows:

Findings: : 

Findings: Respondent taken for this study are those who are using the debit and credit cards in their daily life. The respondents believe that the debit and credit cards are the currency of modern India. 90 percent of respondents own debit card and 60 percent owns credit cards. People have less craze for credit card. Only 60 percent of the respondents have credit card. The 52 percent respondents use the only debit cards, the 25 percent use only credit cards and 13 percent use both the cards.

Contd… : 

Contd… The 38 percent respondents are advised by the bankers to use the cards, 25 percent are influenced by the merchants and shopkeepers, and 5 percent are attracted by the advertisements. The 32 percent respondents has maestro debit card, 28 percent master and 15 percent visa debit cards owned by the different cards holders. The 25 percent credit cards holders owned the visa cards, 15 percent owned the master card and 10 percent owned the American express credit card. Respondents mostly prefer the credit cards of HDFC bank than ICICI bank and SBI.

Contd.. : 

Contd.. The reasons behind choosing these banks are the more facilities and the past relationship with these banks. The advantages of the debit cards and credit cards according to the respondents are easy to carry, less time in money withdrawal, security in uses and mode of easy payments. The different disadvantages of the debit and credit cards are more charges, limited credit period, not use at everywhere, fear of losing the cards and insecurity in card processing. Debit card is more beneficial according respondents because easy payment and withdrawal of money and security of the cards with password.

Suggestions: : 

Suggestions: Various offers and discounts should be provided on the cards uses so that all the users feel satisfied with their card choice. The interest charges on credit cards should be reduced so that people are encouraged to use it in regular routine. More facility should be provided to the cardholder in order to satisfy them completely. There should be more sales executives to reinforce new customers. More outlets should be provided where the cards can be easily accepted.

Contd.. : 

Contd.. The unnecessary formalities should be reduced in order to obtain the plastic money. Advertisements should be given through TVs, magazines and hoarding to have maximum reach because the respondents perceive these as important promotional tools. The whole procedure of obtaining the plastic money needs to be authentic. Companies should provide security to the cardholders. Companies should reduce the amount of the annual fee charged on the cards.

Thank You!

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