business ethics


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the required ethics for the busines


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Chapter 19:

Chapter 19 Business Ethics 1 Business Ethics Chapter 19

Ethics and Values:

Chapter 19 Business Ethics 2 Ethics and Values Ethics is the discipline dealing with what is good and bad, or right and wrong, or moral duty and obligation. Ethics refers to the code of conduct that guides an individual in dealing with a Situation. Values are general belief concerning what is good or bad and desirable or not desirable which are shared by individual and organization in societies

Relevance of Ethics in Business:

Chapter 19 Business Ethics 3 Relevance of Ethics in Business The need for business ethics spring from the philosophy that since business operate and exists within the society and is a part of the subsystem of society its functioning must contribute to the welfare of the society However, oft en profits and social responsibilities are at cross-purposes. Organisational growth can be hastened by unethical practices, but it reduces the long-term frame of work to short-term. Subsequently, the organisation may lose its face in society and its existence may be questioned by the actions it upholds


Chapter 19 Business Ethics 4 BENEFITS OF ETHICAL BUSINESS 1.Maintains a moral cause in turbulent times. 2. Cultivates strong teamwork and productivity . 3. Supports employee growth and meaning. 4. Helps to ensure that policies are legal. 5. Helps to avoid criminal acts of “omission” and can lower fines. 6. Helps to manage values associated with quality management and strategic planning. 7. Promotes a strong public image. 8. Improves trust in relationships. 9. Legitimizes managerial actions. 10. Strengthens the coherence and balance of the organisation’s culture. 11. Cultivates a greater sensitivity towards the impact of the enterprise’s values and messages. 12. Every significant management decision has an ethical value dimension. 13. There exists a clear vision and picture of integrity throughout the organisation


Chapter 19 Business Ethics 5 IMPORTANCE OF BUSINESS ETHICS The power and influence of business in society is greater than ever before Business has the potential to provide a major contribution to our society, in terms of producing the products and services that we want, providing employment, paying taxes, and acting as an engine for the economic development, which are just a few examples. How, or indeed whether, this contribution is made raises significant ethical issues that go to the heart of the social role in business in the contemporary society The demands being placed on business that it should be ethical, by its various stakeholders are constantly becoming more and more complex and challenging


Chapter 19 Business Ethics 6 VALUES IN BUSINESS Values are the best means in routine life for purification of the mind and heart. Today’s business requires value-driven management combined with the requisite skills . They reduce conflicts and disputes at workplace. The following are some organizational or business values for a group of service executives: 1. Contribute to society and humanity. 2. Be fair; do not discriminate on the basis of race, sex, religion, and other parameters. 3. Do not suppress the voice of conscience even if it means sacrificing achievements. 4. Honor human proprietary rights. 5. Work selflessly to the extent possible for a healthy psychological approach to work life


Chapter 19 Business Ethics 7 INCULCATING VALUES IN MANAGEMENT Values should be an integral part of corporate mission and objectives. Else, there should be a separate statement for values. They should be expressively mentioned in the strategic intent”. The members of the management team and the union leaders must be regularly exposed to spiritualization seminars and workshops, meditations, introspections, common prayers, and so on. Th e organization should inculcate the sprit of giving rather than taking


Chapter 19 Business Ethics 8 CATEGORIES OF BUSINESS VALUES Managerial Values Leadership Values Organizational Values


Chapter 19 Business Ethics 9 NEED FOR ETHICS IN GLOBAL CHANGE Even more pertinent with the advancement in science and technology, and the industries have benefitted from such development, like that of in the cosmetic industries, soft-drink companies, and medicine companies, as a lot of these products can be harmful to the body on the whole. Businesses today exist only to maximize their profits. These profits can be earned in numerous ways, even through black marketing, hoardings, and adulteration. But no business can exist without the acceptance and the sanction of the society in which it carries out its activities


Chapter 19 Business Ethics 10 MANAGING ETHICS Organizations can manage ethics in their workplaces by establishing an ethics management programme Benefits of Managing Ethics as a Programme Establish organizational roles to manage ethics. Schedule the ongoing assessment of ethics requirements. Establish the required operating values and behaviours. Align the organisational behaviours with operating values. Develop an awareness and sensitivity to ethical issues. Integrate ethical guidelines and decision making. Structure mechanisms to resolving ethical dilemmas. Facilitate the ongoing evaluation and updates to the programme.

Key Roles and Responsibilities in Ethics Management:

Chapter 19 Business Ethics 11 Key Roles and Responsibilities in Ethics Management The organization's CEO (Chief Executive Officer) must fully support the programme Consider establishing an Ethics Committee at the board level Consider establishing an Ethics Management Committee Consider assigning/developing an Ethics Officer Consider establishing an Ombudsperson Note that one person must ultimately be responsible for managing the ethics management programme.

Ethics Tools:

Chapter 19 Business Ethics 12 Ethics Tools Code of Ethics Codes of Conduct Policies and Procedures Training




Chapter 19 Business Ethics 14 BUSINESS ETHICS IN INDIA Business in the Indian context has changed drastically in the 1990s when globalization and FDI inflows have created immense prosperity in some segments. Many areas are underdeveloped with hunger, starvation, and marginalization of the most vulnerable segments of our society In India, CR is not merely a function of wealth or size of a company The corporates are created by the society and, therefore, must have a vision beyond profits. More companies need to take a stand on issues such as communal violence, female feticide, misuse of technology, human rights, and so on

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Chapter 19 Business Ethics 15 Thank you

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