58999341-Kfc-Operation-Mgmt

PowerPoint Presentation: 

KFC SUPPLY CHAIN MANAGEMENT

HISTORY OF KFC : 

HISTORY OF KFC

KFC ,SECTOR 4 ,DWARKA: 

KFC ,SECTOR 4 ,DWARKA KFC has a staff of 60 people KFC also has home delivery facility KFC has seating capacity for 100 people KFC has to apply operations management in 3 fields:- Home delivery Kitchen area Billing counter

STAFF : 

STAFF KFC , dwarka has a staff of 60 people as told to us by the branch manager (mr.pravin)

KFC MENU: 

KFC MENU Toasted Twister Veg. Zinger Veg. Strips Chicken Bucket French Fries Krushers

RAW MATERIAL &SUPPLIERS : 

RAW MATERIAL &SUPPLIERS RAW MATERIAL SOURCE USED IN MAKING OF REORDERING MILK(tetra pack) Paras,delhi KRUSHERS MONTHLY CHEESE Britannia,delhi BURGERS WEEKLY VEGETABLES S.M traders,delhi BURGERS & VEG STRIPS DAILY BURGER BREAD Golden Wheat , jalandhar BURGER WEEKLY FRENCH FRIES Mc Cann , india FRENCH FRIES MONTHLY CHICKEN Venky’s,pune CHICKEN WEEKLY FLOUR KFC regional supplier,delhi CHICKEN MONTHLY SAUCES KFC regional supplier,delhi SERVED WITH EVERY ITEM MONTHLY PACKAGING CARTONS KFC regional supplier,delhi HOME DELIEVERY ITEMS MONTHLY

REODERING & BUFFER STOCK: 

REODERING & BUFFER STOCK RAW MATERIAL REODERING MODE REODERING BY BUFFER STOCK MILK TELEPHONE STORE MANAGER 7 DAYS CHEESE TELEPHONE STORE MANAGER 3 DAYS VEGETABLES TELEPHONE STORE MANAGER NO BUFFER STOCK BURGER BREAD E-MAIL STORE MANAGER 1 DAY FRENCH FRIES E-MAIL STORE MANAGER 7 DAYS CHICKEN E-MAIL STORE MANAGER 2 DAYS FLOUR TELEPHONE STORE MANAGER 7 DAYS SAUCES TELEPHONE STORE MANAGER 7 DAYS PACKAGING CARTONS TELEPHONE STORE MANAGER 7 DAYS

HOME DELIVERY: 

HOME DELIVERY 1 separate landline no. 1 separate billing machine 1 person for taking calls 10 home delivery boys 10 home delivery bikes 1 person for packaging

BILLING COUNTERS: 

BILLING COUNTERS KFC , dwarka has 3 billing counters on weekends & 2 billing counters on weekdays so as to accommodate the weekend rush On festival days also they operate 3 billing counter to accommodate the rush

ASSEMBLY LINE : 

ASSEMBLY LINE

SEATING ARRANGEMENT: 

SEATING ARRANGEMENT A big seating area away which is away from washroom and noisy billing area House keeping members are there to clean every table after a customer leaves There is a separate seating arrangement for families ,for youngsters and groups FAMILY YOUNGSTERS IN GROUP

QUALITY CONTROL: 

QUALITY CONTROL These STEEL MARKERS are used by KFC & even we can see them being used by Mc Donald's for quality purpose A burger at KFC is tagged with this steel marker which has 6 number . This means this burger will be fresh for only 6 minutes As KFC is all about freshness and taste so KFC never sacrifices on quality & uses this technique METAL TAG

PowerPoint Presentation: 

COMPLETED BY :- ROHIT BAHRI- 45 SAKSHI BEDI- 46 SAKSHI KAPOOR - 47 SAURABH TRIKHA- 48 THANK YOU FOR LISTENING