logging in or signing up ITES aSGuest123721 Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 5 Category: Entertainment License: All Rights Reserved Like it (0) Dislike it (0) Added: January 09, 2012 This Presentation is Public Favorites: 0 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript ITES: ITES ITES is defined as outsourcing of processes that can be enabled with IT and covers diverse areas like Finance, HR, Administration, health care and telecommunication etcITES: ITES “ Out sourcing in the broadest sense of a term ITES is model growing leaps and bound globally and transparently assuring max money-value.ITES : ITES The growth of IT enabled Services (ITES) has opened windows for job opportunities, service offerings and foreign investments in India. Nasscom says that India is well positioned to derive benefits from the ITES market and become a key hub for these services.Nasscom has identified the spectrum: Nasscom has identified the spectrum Customer Interaction services including call centers, Back office operations/revenue accounting, data entry, data conversion including finance and accounting and HR services, Transcription/Translation servicesNasscom has identified the spectrum: Nasscom has identified the spectrum Content development/animation/engineering and design Other services including remote education, data search, market research, network consultancy and management as IT enabled services.Customer Interaction Services: Customer Interaction Services Contact center that are service facilities with adequate telecom infrastructure, trained consultants, access to requisite databases, Internet and other online information infrastructure to provide information support to customers round the clock, year round.CUSTOMER RELATED SUPPORT: CUSTOMER RELATED SUPPORT Customer related support in areas such as marketing, selling, information dispensing, advice, technical, etc. is provided.ITES include the following: ITES include the following Back office operations Call Centers Content Development / Animation Data Processing Engineering and Design Geographic Information System Services Human Resource Services Insurance Claim ProcessingITES include the following: ITES include the following Legal Databases Medical Transcription Payroll Remote Maintenance Revenue Accounting Support Centers Web site servicesChallenges in ITES business: Challenges in ITES business Qualified manpower Quality manpower Trained manpower Man power retention- biggest challengeITES Resource Challenge: ITES Resource Challenge Mind set about the industry Mind set about the work culture Mind set about the career prospectsITES Challenge: ITES Challenge Voice based outbound caliber required soft skills Required volumes to cater college focus on soft skills/ personality development Growing IT flavor among studentsITES career opportunity : ITES career opportunity No barriers of any technical (subject) skills No barrier of any prior experience Job immediately on completion of degree General soft skills is only the requisite General advantage of being in ITES job including smart start up pay packsAdvantage of ITES career: Advantage of ITES career All rounder develop of personality Transformation from ability to speak in English to Ability to think in English Good work culture, good climate Fast track movements in career ladder or longevity of stay in ITES jobsAdvantage of ITES career: Advantage of ITES career Prospects of switching over to day-shifts Careers switch- over to IT not possible Career growth to blue-chip Global reach, relation ship Global standard of functioning Unlimited prospects of domain knowledge in a variety of verticalsPowerPoint Presentation: Thank you You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
ITES aSGuest123721 Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 5 Category: Entertainment License: All Rights Reserved Like it (0) Dislike it (0) Added: January 09, 2012 This Presentation is Public Favorites: 0 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript ITES: ITES ITES is defined as outsourcing of processes that can be enabled with IT and covers diverse areas like Finance, HR, Administration, health care and telecommunication etcITES: ITES “ Out sourcing in the broadest sense of a term ITES is model growing leaps and bound globally and transparently assuring max money-value.ITES : ITES The growth of IT enabled Services (ITES) has opened windows for job opportunities, service offerings and foreign investments in India. Nasscom says that India is well positioned to derive benefits from the ITES market and become a key hub for these services.Nasscom has identified the spectrum: Nasscom has identified the spectrum Customer Interaction services including call centers, Back office operations/revenue accounting, data entry, data conversion including finance and accounting and HR services, Transcription/Translation servicesNasscom has identified the spectrum: Nasscom has identified the spectrum Content development/animation/engineering and design Other services including remote education, data search, market research, network consultancy and management as IT enabled services.Customer Interaction Services: Customer Interaction Services Contact center that are service facilities with adequate telecom infrastructure, trained consultants, access to requisite databases, Internet and other online information infrastructure to provide information support to customers round the clock, year round.CUSTOMER RELATED SUPPORT: CUSTOMER RELATED SUPPORT Customer related support in areas such as marketing, selling, information dispensing, advice, technical, etc. is provided.ITES include the following: ITES include the following Back office operations Call Centers Content Development / Animation Data Processing Engineering and Design Geographic Information System Services Human Resource Services Insurance Claim ProcessingITES include the following: ITES include the following Legal Databases Medical Transcription Payroll Remote Maintenance Revenue Accounting Support Centers Web site servicesChallenges in ITES business: Challenges in ITES business Qualified manpower Quality manpower Trained manpower Man power retention- biggest challengeITES Resource Challenge: ITES Resource Challenge Mind set about the industry Mind set about the work culture Mind set about the career prospectsITES Challenge: ITES Challenge Voice based outbound caliber required soft skills Required volumes to cater college focus on soft skills/ personality development Growing IT flavor among studentsITES career opportunity : ITES career opportunity No barriers of any technical (subject) skills No barrier of any prior experience Job immediately on completion of degree General soft skills is only the requisite General advantage of being in ITES job including smart start up pay packsAdvantage of ITES career: Advantage of ITES career All rounder develop of personality Transformation from ability to speak in English to Ability to think in English Good work culture, good climate Fast track movements in career ladder or longevity of stay in ITES jobsAdvantage of ITES career: Advantage of ITES career Prospects of switching over to day-shifts Careers switch- over to IT not possible Career growth to blue-chip Global reach, relation ship Global standard of functioning Unlimited prospects of domain knowledge in a variety of verticalsPowerPoint Presentation: Thank you