cs ppt

Effective In-Person Communication Skills: 

Effective In-Person Communication Skills Effective communication is essential for building relationships, running a business and succeeding in life. In-person communication can be meeting with a potential employer for the first time, making a public presentation or serving a customer at a restaurant. Effective in-person communication skills can make a conversation memorable, persuade someone during a sales pitch and provide comfort for a friend who has experienced a tragedy

Effective communication is both important in work place and personal relationship: 

Effective communication is both important in work place and personal relationship Communication is an integral part of life, and being able to communicate effectively in personal and business settings is very important . Effective communication encompasses verbal, perceptive and listening elements . A wide variety of strategies are available to overcome communication barriers. With practice these strategies become habits.

Definitions: 

Definitions Communication skills are the tools and techniques that enable a person to send and receive messages through symbols, body language and orally spoken words. In-person communication is the exchange of messages between an individual and another person or people in his presence. Effective communication is accomplished by a message given with appropriate words and nonverbal signals and is fully understood by the intended recipient

Listening Skills: 

Listening Skills Effective in-person communication requires a person to demonstrate effective listening skills. As a person listens to another person communicating, she should make mental notes, ask questions for clarity and use gestures to affirm understanding such as a head nod, a wink or positive eye movement . When the sender is done sending the message, the listener should repeat the main points back to the sender for clarity and then respond to the message appropriately

Verbal Skills: 

Verbal Skills Verbal skills or oral communication play a vital role in effective in-person communication . Verbal communication is the exchange of messages using the spoken word, such as making a speech, telling someone “thank-you” or explaining why a person may feel offended. Verbal communication skills include word selection, knowing the audience and using universal words that are easy to understand.

Nonverbal Messages: 

Nonverbal Messages Nonverbal communication is the sending and receiving of messages without the use of words, such as facial expressions, visual aides and tone of voice. Nonverbal communication is just as important as verbal communication in interactions. If a person makes a statement such as, “I’m committed to work harder,” but is yawning as he says it, the message will result in confusion and frustration

Getting Better: 

Getting Better Building communication skills is a continual process different for each individual . Communication is a complex process that is sharpened through trial and error, education and training. The more a person is familiar with the audience or person she is communicating with, the more effective the communication can be.