24online HIA solution for Hotels & Hotspots

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INTERNET BILLING SOLUTION FOR HOTELS AND HOTSPOTS Elitecore Product HOSPITALITY INTERNET ACCESS (HIA)

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IT Product Company Established in 1999 ISO 9001:2008 Certified Company 500+ Employee, R&D Engineering center in India Global private equity firm The Carlyle Group Communication- Networks - Security Telecom – Billing & Revenue Management - Core Network Session Control - ISP Billing & Bandwidth Management Security - UTM Solution & End Point Security Access gateway Sales, Distribution Channel & Customers across 110 countries Offices in India, Bahrain, Dubai, South Africa, USA ABOUT ELITECORE INVESTOR DOMAIN MARKET PRESENCE Corporate Overview

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Overview Telecom/ISP Business Segments NGN Transformation Broadband Services, Quad Play, VAS Convergent OSS,BSS WiMAX Deployments 3G VAS & Charging Enterprise Wholesale Data Telecom/ISP Experience 10+ Years of Product Experience in Telecom Core Billing, Charging & Session Control domain Emerging IP based Access Technologies Network & System Integration Among the Top 10 Billing Vendors in India *1 35 + Installations Worldwide across T1-T3 Delivery Models Software License Supply, Partnering with SI Turnkey Project Rollout Managed Services *1 - Source – Global Consulting firm Knowledge Faber

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Elitecore Technologies Ltd.

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Over 1.5 million subscribers 2400+ installations across the globe Presence in 40+ countries

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Offers high speed Internet experience to guest and visitors to small and large hotels Comprehensive appliance based solution with advanced features Compatible to accommodate hospitality properties with 50 to 5000 rooms Highly flexible and plug-n-play solution

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Access Controller Inbuilt RADIUS Customizable Captive Portal Capabilities Authentication, Authorization & Accounting (AAA) Centralized Database Server DHCP and DDNS MAC address and IP address-based authorization Integrated SMS Gateway Guest Management Add Room Range and Room Types Add Guest as User in the system Create Hourly and Days Based Plans Guest Webself Care Login Once Room to Port Mapping Zero Configuration Seamless Roaming (Wired to Wireless) Integrated Property Management Systems Fidelio Shawman IDS Amadeus SAP

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Billing Converged Invoice for Data and IPTV Services Customizable Invoice Creation Tax and Ancillary Services Pre-Paid Voucher Generation and Printing Guest Payment Tracker & Currency Converter Facility Integrated Payment Gateways – Paypal, Payseal, Securepay, HDFC, Tech Process Administration Role Based Multiple Level Administration Franchisee Management for chain of Hotels Swift User Migration Facility Extensive Reporting MIS Reporting Audit Log Reporting NetKapture Weblogger iView Integration

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Network Diagram – Single Property Network

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Network Diagram – Multiple Property Network

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Network Diagram – Multi Property Hotspot Network

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24online – Business Models

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INTERNET BILLING SOLUTION FOR HOTELS Internet Facility in Hotels INTERNET BILLING SOLUTION FOR HOTELS

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INTERNET BILLING SOLUTION FOR HOTELS Internet Coupon Facility in Hotels INTERNET BILLING SOLUTION FOR HOTELS

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INTERNET BILLING SOLUTION FOR HOTELS Internet Coupon Facility in Hotels INTERNET BILLING SOLUTION FOR HOTELS

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INTERNET BILLING SOLUTION FOR HOTELS Guest In-Room Facility Guest Checks In – PMS updated Welcome SMS message to guest Guest send package purchase request from room Guest check out and receives SMS 24online restricts unauthorized access INTERNET BILLING SOLUTION FOR HOTELS

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INTERNET BILLING SOLUTION FOR HOTELS Guest Online Purchase Flow Rooms Pool Golf Lounge 24online redirects the user to captive portal page where the user enters the username and password Internet Payment Gateway Payment Successful INTERNET BILLING SOLUTION FOR HOTELS

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INTERNET BILLING SOLUTION FOR HOTELS Guest accesses Internet Hours of usage Days of usage Data usage Internet Billing Details Billing INTERNET BILLING SOLUTION FOR HOTELS

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Case Study – EATON HOTEL – Delhi Airport, India Line of Business Offering Components 24online HIA Solution Integrated with PMS – Shawman Voucher Management Elitecore Offering Billing / AAA Hotel & Guest Management Bandwidth Management Voucher Management Wired and Wireless Network Setup Bandwidth Control, Guest Management and Hotel Management Solution Integrated with PMS Solution Wired – Wi-Fi Network 2010 Leading International Group of Hotels Ability to generate printable Walk-in Pins Guest Access Network

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Case Study – Ginger Group of Hotels – All Over INDIA Line of Business Offering Components 24online AAA 24online Access Gateway PMS Integration Elitecore Offering Billing / AAA Subscriber Management Bandwidth Management Voucher Management Payment Gateway SMS Gateway Leading Chain of Hotels of TATA Enterprise Multi Location Billing Solution Integration with Centralized PMS Centralized Guest Management Centralized RADIUS Server Wi-Fi Data Services 50k 2011

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Case Study – Pullman Kutching Hotels & Resorts Line of Business Offering Components 24online AAA 24online Access Gateway PMS Integration Elitecore Offering Billing / AAA Subscriber Management Bandwidth Management Voucher Management Payment Gateway SMS Gateway 2011 Wired and Wireless Network Setup Bandwidth Control, Guest Management and Hotel Management Solution Integrated with PMS Solution Wired – Wi-Fi Network Ability to generate printable Walk-in Pins Guest Access Network

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Case Study – RAMADA Line of Business Offering Components 24online AAA 24online Access Gateway PMS Integration Elitecore Offering Billing / AAA Subscriber Management Bandwidth Management Voucher Management Payment Gateway SMS Gateway 2011 Wired and Wireless Network Setup Bandwidth Control, Guest Management and Hotel Management Solution Integrated with PMS Solution Wired – Wi-Fi Network Ability to generate printable Walk-in Pins Guest Access Network

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Case Study – Ritz Carlton Line of Business Offering Components 24online AAA 24online Access Gateway PMS Integration Elitecore Offering Billing / AAA Subscriber Management Bandwidth Management Voucher Management Payment Gateway SMS Gateway 2011 Wired and Wireless Network Setup Bandwidth Control, Guest Management and Hotel Management Solution Integrated with PMS Solution Wired – Wi-Fi Network Ability to generate printable Walk-in Pins Guest Access Network

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Partial Client List – Single and Chain of Hotels

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Partial Client List – Single and Chain of Hotspots

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Technical Partners SMS Gateway Payment Gateway International Roaming Partners

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Headquarter Elitecore Technologies 904, Silicon Tower, Bh. Pariseema Building, Off. C.G.Road, Ahmedabad - 380006, INDIA Tel: +91-79-66065606, Fax: +91-79-26407640 Mumbai S1 The Link, 2nd Floor, New Link Road, Near Audi Showroom, Andheri (w) Mumbai - 400058, INDIA Tel: +91-22-61435100 Fax: +91-22-61435151 Delhi 605, Mahatta Tower, 'B' Block, Community Centre, Janakpuri New Delhi - 110058, INDIA Tel: +91-11-41589761/62 Fax: +91-11-41589760 Bangalore A - Block, 2nd Floor, Malik Embassy No.9 Union Street, Off Infantry Road Banglore - 560001, INDIA Tel : +91-80-40869000 Fax: +91-80-40869001 Dubai Office 406, 3rd East Wing Building, 4th Floor, Dubai Airport Free Zone P.O. Box 54620 Dubai, U.A.E. Mobile : +971-50-5512789 Bahrain Building No. 125, Road No. 1702, Block No. 317 Diplomatic Area Manama - 314, Kingdom of Bahrai Tel: +973-16-500-632 Fax: +973-16-500-501 U.S.A. 137½ Washington Avenue, Suite 293, Belleville New Jersey - 7109, U.S.A. Tel: +1-781-460-2080 Fax: +1-201-735-5888 South Africa 10 Amberfield, 50 West Road South, Morningside Sandton - null, Republic South Africa Tel: +27-83-301-6055 Fax: +27-86-5181-432 www.elitecore.com/telecompractices ©Copyright 2010 Elitecore Technologies. All Rights Reserved