Intro TMC RFP Seminar (pre-recording)

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“Introduction To TMC RFP Practices” Donald L. Swartz Principal/Sr. Consultant © Copyright : Corporate Travel Buyer Resources: 4521 PGA Blvd, Palm Beach Gardens, FL. 33418

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R epresents a very small cost, but impacts or controls a much larger expense (Total T&E). Common sourcing challenges Complicated bid category .

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Top industry challenges Process typically takes 2 -3X longer than originally planned, or should require.

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Unrealistic ROI expectations Poorly executed RFP processes RFP Documentation/Format Common buyer missteps

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Managed Program Savings 12 – 18% travel expense. Offsetting Expenses TMC Fees (3 – 5% travel expense). Internal Costs (1 – 3% travel expense). ROI Managed Travel Program

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Every 10% shift in TMC Fees will impact your total T&E expense by approximately 0.25 %. ROI of TMC RFP The right TMC partner and service agreement will improve your overall managed program savings by 10 - 20% or 1 – 4% of T&E expenses.

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Buyer Process Failures 1. Too many or the wrong mix of bidders 2. Fails to established master service list upfront. 4. Fails to establish a formal scoring process and criteria upfront. 3. The RFP includes too many discovery type questions that start with “Please Explain” or “Please Describe”. 5 . Fails to understand approval process.

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Word/Excel Advantages - No Software/License costs. - Familiar software. - Customizable. - Bidder friendly. Dis-Advantages - Longer responses. - Delivery challenges. - Higher administration costs. RFP Documents/Format

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Online Bids Advantages - Eliminate large emails. - Eliminate paper. - Standardize process. - Automates some processes. Dis – Advantages - Limited options to scale or customize proposal. - Requires more category expertise and pre-planning. - Un-friendly to bidders. RFP Documents/Format

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CTBR e-forms Advantages - Highly scalable and customizable. - Reduces volume of bid responses by 30 – 50%. - Integrated scoring and pricing functions. - Great visibility to total pricing. - Bidder friendly processes. RFP Documents/Format

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Donald L. Swartz Principal/Sr. Consultant 561.694.6743 dswartz@ctbrtravel.com Corporate Travel Buyer Resources: 4521 PGA Blvd., Unit #351, Palm Beach Gardens, FL. 33418. Contact us today to schedule your free demo of our new e-form RFP documents and process.