Welcome to Dugans Travels 101

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Dugans Travels 101 The Basics Webinar:

Dugans Travels 101 The Basics Webinar “Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did do. So throw off the bowlines, sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.” – Mark Twain

What it means to be an Agent with Dugans Travels:

What it means to be an Agent with Dugans Travels

Lets Get Started!:

Lets Get Started!

www.dugansagents.com :

www.dugansagents.com Oh the resources you can find here! Submit booking forms, claim commissions, charge client fees..but wait there’s more!

Log in to www.dugansagents.com:

Log in to www.dugansagents.com

Importance of Handbook-if you havent already viewed this please stop here and pull up the Dugans Handbook:

Importance of Handbook-if you havent already viewed this please stop here and pull up the Dugans Handbook

Supplier Log Ins:

Supplier Log Ins

Log in issues or request usernames should reflect your first and last name or business name if its in your email address we have on file:

Log in issues or request usernames should reflect your first and last name or business name if its in your email address we have on file

Accounts List:

Accounts List Stored in www.yahoogroups.com

Can access thru www.yahoogroups.com or under top links at www.dugansagents.com up to date accounts list link:

Can access thru www.yahoogroups.com or under top links at www.dugansagents.com up to date accounts list link

Over 474 suppliers listed use search bar to narrow your search :

Over 474 suppliers listed use search bar to narrow your search

For example type in “cruise” this will pull up every supplier associated with cruising over 50 results:

For example type in “cruise” this will pull up every supplier associated with cruising over 50 results

Booking Forms :

Booking Forms www.dugansagents.com Important step in the booking process should be the immediate step after applying deposit/payment Termination is the result if an agent consistently overlooks this step Information to enter in booking form: Your name/email address/ supplier used/ client name/ departure date/return date/amount of booking and full commission amount if you are unsure of this amount please contact the supplier before submitting the form

Go to made a booking and click on Send in Booking Click Here dugans handbook has step by step guide for booking submissions:

Go to made a booking and click on Send in Booking Click Here dugans handbook has step by step guide for booking submissions

Your Contact Information:

Your Contact Information Your contact information should be located in www.yahoogroups.com if it is not please be sure to enter ASAP

Go to www.yahoogroups.com database agents contact list and add record with your contact information:

Go to www.yahoogroups.com database agents contact list and add record with your contact information

Faxes-duganfaxes@yahoo.com :

Faxes-duganfaxes@yahoo.com How do we claim our faxes? Why didn’t I receive this fax or voicemail? What if I already got a confirmation?

Commissions:

Commissions Your Commissions do not magically appear after you make a booking there is an accounting process

How Commissions are paid to us:

How Commissions are paid to us

Commission Claim Forms- view webinar on commissions for more step by step information:

Commission Claim Forms- view webinar on commissions for more step by step information

Support Fees & Freshbooks:

Support Fees & Freshbooks

View webinar on support fees for more information:

View webinar on support fees for more information

Quick info on Support Fees:

Quick info on Support Fees Invoices go out the 25 th of every month The system is automated Fees are waived if you have $3000.00 or more in Sales (not commission) Fees are due on the 1 st , the 15 th Is not the due date but the last day in the grace period If you are having financial difficulties or emergencies please contact Jen or Barb right away Termination is the result of non payment

Chatlist Etiquitte:

Chatlist Etiquitte

What is Vacation.com? :

What is Vacation.com? Definition of Consortium A group of companies that enter into a voluntary association to share resources in order to gain a market advantage. In travel, usually used to refer to groups of suppliers that offer higher commissions and other incentives to travel agencies that enter into " preferred supplier " relationships with them. Benefits of affiliation Where is it located and how do I log in Importance of Preferred Suppliers Training on agentnet.com EZ Cruise

In yahoogroups.com under files is a complete breakdown of member benefits, preferred suppliers and more. You access our Consortia thru www.agentnet.com if you do not have a log in request one from the top links page :

In yahoogroups.com under files is a complete breakdown of member benefits, preferred suppliers and more. You access our Consortia thru www.agentnet.com if you do not have a log in request one from the top links page

Enjoy training on every aspect from VCOM!:

Enjoy training on every aspect from VCOM!

Access EZ Cruise with Vacation.com on www.agentnet.com complete guidelines are located under More training on dugansagents.com and in yahoogroups under files EZ Cruise PDF:

Access EZ Cruise with Vacation.com on www.agentnet.com complete guidelines are located under More training on dugansagents.com and in yahoogroups under files EZ Cruise PDF

Training, Webinars and Marketing :

Training, Webinars and Marketing Utilize your time wisely

Training :

Training Many Suppliers offer Training www.tauniv.com www.goccl.com Sandals, NCL University, AMStar Resorts, WOW with Royal Caribbean etc..

Tons of supplier link training in dugansagents.com under More Training www.tauniv.com page shown below great free resource:

Tons of supplier link training in dugansagents.com under More Training www.tauniv.com page shown below great free resource

Webinars :

Webinars Shari Speer Sets up our Webinars visit yahoo groups for the most updates calendar Celebrity offers webisodes  Agentnet.com has training VAX has training

Marketing:

Marketing

VacationPort in agentnet.com utilize free email marketing to your clients from our Preferred Suppliers more information in yahoogroups.com under vacation.com folder:

VacationPort in agentnet.com utilize free email marketing to your clients from our Preferred Suppliers more information in yahoogroups.com under vacation.com folder

Contacting Support :

Contacting Support Jennifer Dugan Owner Barb Cerbie Manager Angela Brown-Assistant Manager Administrative Help Shari Speer Jennifer Olander Virginia Busceme Wendi Carillo Carolyn Orf

We hope this has been most helpful! If you have any questions please contact the help desk at help@duganstravels.net:

We hope this has been most helpful! If you have any questions please contact the help desk at help@duganstravels.net

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