kotlerkeller11 basic

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MARKETING MANAGEMENT 12th edition: 

MARKETING MANAGEMENT 12th edition 11 Dealing with Competition Kotler Keller

Chapter Questions: 

Chapter Questions How do marketers identify primary competitors? How should we analyze competitors’ strategies, objectives, strengths, and weaknesses? How can market leaders expand the total market and defend market share? How should market challengers attack market leaders? How can market followers or nichers compete effectively?

Figure 1.1 Five Forces Determining Segment Structural Attractiveness: 

Figure 1.1 Five Forces Determining Segment Structural Attractiveness Potential entrants Suppliers Buyers Industry competitors Substitutes

Industry Concept of Competition: 

Industry Concept of Competition Number of sellers and degree of differentiation Entry, mobility, and exit barriers Cost structure Degree of vertical integration Degree of globalization

Industry Concept of Competition: 

Industry Concept of Competition Pure monopoly Oligopoly Monopolistic competition Pure competition

Analyzing Competitors: 

Analyzing Competitors Share of market Share of mind Share of heart

Expanding the Total Market: 

Expanding the Total Market New customers More usage

Figure 11.6 Six Types of Defense Strategies: 

Figure 11.6 Six Types of Defense Strategies Defender Flank Preemptive Counteroffensive Mobile Contraction

Factors Relevant to Pursuing Increased Market Share: 

Factors Relevant to Pursuing Increased Market Share Possibility of provoking antitrust action Economic cost Pursuing the wrong marketing-mix strategy The effect of increased market share on actual and perceived quality

Other Competitive Strategies: 

Other Competitive Strategies Market challengers Market followers Market nichers

Market Challenger Strategies: 

Market Challenger Strategies Define the strategic objective and opponents Choose a general attack strategy Choose a specific attack strategy

General Attack Strategies: 

General Attack Strategies Frontal attack Flank attack Encirclement attack Bypass attack Guerrilla warfare

Specific Attack Strategies: 

Specific Attack Strategies Price discounts Lower-priced goods Value-priced goods Prestige goods Product proliferation Product innovation Improved services Distribution innovation Manufacturing-cost reduction Intensive advertising promotion

Market Follower Strategies: 

Market Follower Strategies Counterfeiter Cloner Imitator Adaptor

Balancing Orientations: 

Balancing Orientations Competitor-centered Customer-centered