Serving Studentsin Their Space

Serving Students in Their Space: The Use of New Technologies for Delivering Public Services: 

Serving Students in Their Space: The Use of New Technologies for Delivering Public Services ACRL Heads of Public Services Disc. Group ALA 2006 New Orleans, LA Jeff Steely Assistant Director for Client Services Baylor University Libraries

My Plan for Today…: 

My Plan for Today… Breeze through a few examples (15 min.) of how several different technologies are being used, or might be used, for public services Save lots of time for discussion

What technologies?: 

What technologies? Wikis Blogs Podcasting RSS feeds Course management tools Social software And more…

Wikis: 

Wikis Software for building web sites that are: easy to create – no HTML or Dreamweaver required can be created collaboratively (like Wikipedia) Examples that use wikis to organize information resources: Biz Wiki – Chad Boeninger, Ohio University http://www.library.ohiou.edu/subjects/bizwiki/index.php/Main_Page Article about Biz Wiki in ALA TechSource - http://www.techsource.ala.org/blog/2006/05/wikis-in-the-university-library.html Library Copyright Information – Oregon State University http://wiki.library.oregonstate.edu/confluence/display/LibraryCopyright/Home

Biz Wiki – Ohio U.: 

Biz Wiki – Ohio U.

Copyright Info – OSU: 

Copyright Info – OSU

Blogs: 

Blogs Essentially an online diary Display the most recent entry on top, which makes them a logical tool for news Examples: Library news, events, and more – Western Kentucky University http://blog.wku.edu/library/ Subject-specific news… Finance News – DePaul University http://condor.depaul.edu/~cross5/financenews/

WKU Libraries Blog: 

WKU Libraries Blog

Finance News - DePaul: 

Finance News - DePaul

Podcasting: 

Podcasting Distributing audio or video content, especially when delivered through subscription feeds Examples: Speeches, lecture series, audio tour – Western Kentucky University Libraries http://www.wku.edu/Library/podcast/index.html “The Library Channel” – Arizona State University Libraries Nicely produced, clever use of advertisements before the featured content http://www.asu.edu/lib/podcasts/

Podcasts at WKU: 

Podcasts at WKU

The Library Channel - ASU: 

The Library Channel - ASU

An ASU Podcast in iTunes: 

An ASU Podcast in iTunes

RSS Feeds: 

RSS Feeds RSS = Really Simple Syndication or Rich Site Summary XML used to “feed” news to a news reader Types of feeds libraries might want to point their clients to… Institution news – Baylor University http://www.baylor.edu/pr/news.php Library news – Baylor University http://www.baylor.edu/lib/news.php “News” for researchers: New library materials – Baylor University http://www.baylor.edu/lib/resourcemgmt/index.php?id=30712 Journal tables of contents – University of Saskatchewan http://library.usask.ca/ejournals/rss_feeds.php New database content – ProQuest “Curriculum Match Factor” http://www.proquest.com/syndication/rss/rss.shtml Dissertations – ProQuest http://www.proquest.com/syndication/rss/disstheses.shtml Blogs and other news sources

Baylor U. News: 

Baylor U. News

Baylor Libraries News: 

Baylor Libraries News

New Materials List - Baylor: 

New Materials List - Baylor

RSS!: 

RSS!

The same RSS, as it appears in a feed reader: 

The same RSS, as it appears in a feed reader

Journal TOC Feeds – U. of Saskatchewan: 

Journal TOC Feeds – U. of Saskatchewan

Delivering the RSS: 

Delivering the RSS Ways to delivery RSS to library clients: Web page that lists library created feeds – University of Oklahoma http://libraries.ou.edu/rss/ Place feeds all over the home page – Western Kentucky University http://www.wku.edu/library/ Share feeds via an OPML (Outline Processor Markup Language) file A structured outline of feeds that can be loaded into a feed reader Teach your clients Developing an “RSS for Faculty” course at Baylor for Fall Load a reader for clients With a subject-arranged OPML file, it is easy to load and deliver a pre-loaded feed reader

Library Feeds – U. of OK: 

Library Feeds – U. of OK

WKY Home Page with Feeds: 

WKY Home Page with Feeds

An OPML File: 

A folder organizing “Higher Education” feeds An OPML File A list of RSS feeds

Course Management Tools: 

Course Management Tools Examples of services integrated into Blackboard Library reserves link – Baylor University Typical library web page information on “Library” tab https://my.baylor.edu/webapps/portal/frameset.jsp?tab_id=_9_1 Library Tips on the front page – University of Texas at Austin Faculty specific tips – on “Library” tab (UT) or “Faculty Info” tab (coming soon at Baylor) Integrating the Library into Blackboard – UT http://www.lib.utexas.edu/services/instruction/faculty/blackboard/

Library reserves link – Baylor: 

Library reserves link – Baylor Reserve link automatically created for each course, links directly to reserve list/e-reserves for class

Libraries tab in Blackboard: 

Libraries tab in Blackboard New look, new content coming soon…

Library Tips on Front Page – UT – Austin: 

Library Tips on Front Page – UT – Austin

Tips for Faculty - UT: 

Tips for Faculty - UT

Integrating the Library– UT: 

Integrating the Library– UT

Social Software: 

Social Software MySpace http://www.myspace.com/ Facebook http://www.facebook.com/ Commentary: On Information Wants to Be Free http://meredith.wolfwater.com/wordpress/index.php/2006/05/22/facebook-at-benningtons-crossett-library/ “The Library at CUNY's Brooklyn College Makes Friends on MySpace,” Chronicle of Higher Education, May 19, 2006 http://chronicle.com/weekly/v52/i37/37a03302.htm (requires subscription) “Do You Facebook?” Brian Mathews, College & Research Libraries News, Volume 67, No. 5, May 2006 http://www.ala.org/ala/acrl/acrlpubs/crlnews/backissues2006/may06/may06.htm (requires subscription)

Library in MySpace - UIUC: 

Library in MySpace - UIUC

Libraries in Facebook: 

Libraries in Facebook

Browser Tools: 

Browser Tools Firefox Search Engines - Can build for your catalog, databases https://addons.mozilla.org/search-engines.php Greasemonkey script – Denver Public Library http://userscripts.org/scripts/show/3262

Firefox Search Engines: 

My list of Firefox search engines, including library-specific tools: local catalog, Ingenta, OED, WorldCat (FirstSearch & OpenWorldCat versions), etc. Firefox Search Engines

DPL Greasemonkey script: 

7 Modifying an Amazon.com web page Searching the DPL catalog… DPL Greasemonkey script

Available at Denver Public!: 

A link to the record in the DPL catalog Available at Denver Public!

Another Book…: 

Another Book…

If at First…: 

Not at DPL or in Prospector (CO statewide catalog), but is in Open WorldCat! If at First…

Virtual Space: 

Virtual Space Second Life – A virtual community Is this a space we need to be in? A group is designing a virtual library in Second Life. http://secondlife.com/ Google SketchUp + Google Earth Are there ways to provide service in new, 3D spaces? http://sketchup.google.com/ http://earth.google.com/

Second Life: 

Second Life

Google Earth: 

Google Earth

King Tut’s Tomb: 

King Tut’s Tomb

Inside Tut’s Tomb: 

Inside Tut’s Tomb Note that photos of the walls in the tomb have been “painted” onto this virtual, 3D object

Google SketchUp: 

Google SketchUp

3D Model Loaded into Google Earth: 

3D Model Loaded into Google Earth

Some Questions…: 

Some Questions… Where (and when) are our students? What is “their” space? Where are we welcome? Where are we trespassing? What technologies are the best match for each service we want to promote or deliver? What new services do these technologies allow us to offer? What new services do these technologies demand that we offer? What is the ROI for any given implementation?

Contact Info:: 

Contact Info: Jeff A. Steely Assistant Director for Client Services Baylor University Libraries One Bear Place, #97148 Waco, TX 76798-7148 Email: Jeffrey_Steely@baylor.edu Phone: 254.710.2464 Fax: 254.710.1710 http://www.baylor.edu/~Jeffrey_Steely/welcome.htm