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Premium member Presentation Transcript Irish Health Sciences Libraries Group : Irish Health Sciences Libraries Group e-resources at the RCSI Paul Murphy BA MLIS Deputy Librarian RCSI Library firstname.lastname@example.org e-resources at the RCSI: e-resources at the RCSI Introduction andamp; collection issues Journal management tools Linking and the Pubmed problem Usage measures A word about E-Books Remote access Impact of e resources User support RCSI: RCSI 350 staff, research, teaching, clinical Beaumont, Blanchardstown + National surgical training programmes Mobile andamp; remote user base 20+ clinical sites Leinster region Dubai, Bahrain, Penang 2,200 FTE Grad andamp; undergrads Medicine, Pharmacy, Physiotherapy, Nursing, Healthcare management Undergrads all get Apple laptops Intense use of internet All courses online support – Moodle VLE 14.95 fte library staff 98,000 vols 300 print titles 3,200 e-journals Ex Libris digital library products www.exlibrisgroup.com: Ex Libris digital library products www.exlibrisgroup.com Aleph Circulation, OPAC, Technical Services SFX Link Resolver Metalib federated search tool Verde Electronic Resources Management DigiTool Digital Repository Management RCSI webspace: Public webspace RCSI webspace Catalogue Databases E-Journals E-books Weblinks Intranet, Registry, Finance Moodle VLE Curricular content Scheduling Coursework submission Online assessment Class communication Collaborative groupwork Discussion forums Multimedia formats Library Information Skills support Slide6: Electronic based services: Electronic based services Ex Libris - Aleph ILMS Databases OVID Online Medline, Cinahl, PsychInfo, EBMR, Nursing Collection, Journals@Ovid Individual e-journal subscriptions Bundled aggregation: Synergy, SciDirect E-books Links to web healthcare resources, gateways, e-books, reference material Information skills support course on Moodle VLE Collection issues: e-journals : Collection issues: e-journals By 2002, journal provision -ie- library budget was really only supporting a core of printed teaching andamp; learning titles Existing budget could not sustain a progressive transition to e-journals given additional costs Deficits endangering research capability RCSI Research Institute funded purchase of ScienceDirect and Nature Group plus some others By 2004 a journals survey of staff Opinion that approx 15% more high impact journals were needed Respondents did not select 20% of the existing clinical for retention Collection issues: e-journals: Collection issues: e-journals In 2005 Science Foundation Ireland granted RCSI a one off € 400K for e-resources In 2006 a wide range of journals and services were delivered with SFI grant – yearlong monitoring, evaluation andamp; use analysis Reported results to Research Institute who funded the continuation of approx 30% of the highest used services Selection criterion was download volume / cost per use – funder decides What was previously a sedate acquisitions and serials management process in library hands becames much more fluid in context of subvention/direct purchasing by end-user centres Library in intermediary/agency role Responsive to immediate needs and additional or refocussed research programmes and returns ownership of issues to users Collection issues: licensing: Collection issues: licensing 'Clinical andamp; Teaching Collection' RCSI andamp; Beaumont networks 'Research Collection' RCSI network Relatively few licensing issues arose except in price calculation based on print retention where some publishers attempted to include all subscriptions – both personal and institutional – sent to RCSI addresses Extending to RCSI Bahrain +15%, to Penang +15% - decisions pending Active e-journals: Active e-journals Slide12: User driver: User driver Perceived failure to get required resourcing in period of expansion led stakeholders to dismiss Library Committee as 'talking shop' Leads to direct action by schools, departments, centres purchasing allocation formulae within library budget have been a failure objective andamp; comparative criteria -ie- impact factor, cost-per-use, benchmarking now more possible threat of being outflanked by user stakeholder actions – School of Healthcare Management / Emerald collection E-resources suggest use-based decision making Implication for e-journals management: Implication for e-journals management Need flexible responsive e-management system to respond to funder choices Many accounts, invoiced to different centres, end users do not understand serial processes Good communication with funding stakeholders Establish institutional needs and situation with suppliers Need e-journal management skills combining acquisition, bibliographic, system skills and communication Flexibility in systems and linking solutions Slide15: Print and e-journal routes 2003: Print and e-journal routes 2003 Print journals Journals @ Ovid PubMedCentral Synergy Journals Journal A-Z list Library home page BioMedNet opac Swetswise Science Direct Journals Slide17: 2003 style home made journal A to Z list Journal control ! : Journal control ! Print journal Opac entry Aleph serial check-in Print + online Opac entry with manual URL manual webpage, flat A- Z list + URL ScienceDirect andamp; Synergy No control growing collection impossible to maintain flat A to Z Miss changes in access, in provider Miss server or link problems Impossible to monitor 3,500 Rely on users to complain andamp; staff to alert Journal management options: Journal management options 1. Develop or purchase alternative A – Z run internally + successful d/b driven examples - separates e-journals / another route for users 2. Migrate all to catalogue + retains LMS route - originate / buy MARC - long lead-in time - maintaining many records 3. Outsourced solution TDnet, Serial Solutions + faster deployment + maintained knowledgebase - cost ? Serial Solutions www.serialssolutions.com: Serial Solutions www.serialssolutions.com Ensured quick title level access Submit subscribed list, aggregator andamp; other services (single subs + Synergy + SD + Highwire + PubMedCentral) Serial Solutions provide data, monitor providers, maintain E Portal ( html andamp; Excel lists also) Client can also amend andamp; maintain data Control overlapping titles feature – best copy Price Slide21: Slide22: Collect : comprehensive knowledgebase, all known copies Correct : accurate, current, normalised Connect : users to appropriate copy Control : library staff in control Serials Solutions: Serials Solutions Slide24: Serial Solutions Add password note, add extended holdings on 2nd service: Add password note, add extended holdings on 2nd service Going electronic – the factors: Going electronic – the factors New courses andamp; more numbers medical graduate entry, postgraduate, overseas growing New research demands increase in HEA – PRTLI – SFI funded research changing research programmes andgt; new journal requests Costs rising – slight cost advantage for e only in many journals Falloff in academic / clinical staff coming into libraries Falloff in print journal usage Collection Development Policy – focus on working collections rather than research / heritage From 2002 major significant decrease in document supply/ILL Going electronic: Going electronic Stakeholder decision making With e-journal control, we could offer to act and deploy any non-library funded journals quickly Space becoming critical issue Confined downtown sites - zero growth Dark store or dispose older material Choice to focus upon heritage monographs Space recovery – a numbers game Disposed of 20,000 printed journals summer 2005 Space for + 150 study carrels = 30% more Space for 5 additional small group study rooms Retain working collection of unbound printed journals for 5 yrs Bind core collection of surgical, Irish and heritage related Slide28: Resolvers: Resolvers Sources OPACs Medline Cinahl OpenURL compliant d/bases metadata to article embedded Resolver Server Knowledge Base of all providers OpenURLs of all possible targets MARC records available Library configures base to show preferred providers Server holds local data Target journals, databases, sites OpenURL DOI compliant Linking: Linking Options for OpenURL resolver product Hosted versus in-house Maintaining the OpenURL resolver configuration Additional server for Ex Libris SFX, licences, maintenance, staff support andamp; overhead With highly customised functionality, SFX product upgrades require significant local maintenance Linking to fulltext: Linking to fulltext Ovid Online implemented Linking from databases Implemented Links @ OVID from Medline, CINAHL, EBRM, PsychInfo to all our journals Promote use of database route as entry to fulltext Promote OVID further on this basis Serials Solutions option Outsources solution Uses existing AMS service’s database of our journals Relatively low cost Slide32: Linking to fulltext: the PubMed problem: Linking to fulltext: the PubMed problem 30,000 searches of Ovid online databases per year No idea how many use PubMed Partial link capability for RCSI within PubMed If onsite, within IP, PubMed Link Outs will be recognised Slide34: Slide35: PubMed links to RCSI subscriptions: PubMed links to RCSI subscriptions These connect – how many? These do not connect – misleading – how many? Slide37: PubMed Link Out 4 clicks from article abstract Will readers persist through this A-Z? Global PubMed searches per month: Global PubMed searches per month Usage measures: Usage measures E-Portal stats only measure users choosing to access via portal A-Z / subject list while within IP range Users do bypass by bookmarking journal URL directly and access while within IP range Could also link directly at article level from within OVID, PubMed etc General network monitoring tools too crude COUNTER stats from publisher server only reliable measure Usage of subscribed journals: Usage of subscribed journals Usage measures: Usage measures Usage measures: Usage measures Slide43: Usage measures: Usage measures Demonstrates the impact of information resource use within institution Major new metrics Ranks by actual use, informs legacy value claims Quantifies between cost and use Does not yet include major non-subscribed resources PubMed Open Access Cochrane However….COUNTER compliant?: However….COUNTER compliant? Counter 2 standard Jan 06 Swets? Wiley? Ingenta ? Options: Options Ex Libris E.R.M. Subscription info Licenses Cost analysis Usage reports http://www.mpstechnologies.com/scholarlystats.htm Counting the clicks: Counting the clicks Nature Group Ovid Databases Ovid Journals ScienceDirect Thomson ISI SwetsWise Blackwell Synergy Highwire Some individual titles 8 X 2 usernames/passwords COUNTER Reports 1 andamp; 3 from each provider Collate all data manually Couple of days, once a year Digitisation - potential: Digitisation - potential RCSI Research Institute database of intellectual outputs RCSI averages 200 published papers p.a. 120 + dissertations p.a. Digital learning objects Pre-1850 Irish material in library collection National Digital Learning Repository IUA andamp; ITs E Prints at NUIM Irish Health Services Electronic Archive at HSE Libraries Online Electronic books : undergraduate textbooks: Electronic books : undergraduate textbooks Positives: Low overhead Immediate delivery Potentially available to all Measurable use Suited to factual look up Direct link to content Negatives: TCO ongoing lease v print model use and dispose number of simultaneous users Low use unless lecturer driven? Course directors slow to adopt andamp; integrate e-book Permissive attitude to texts in medical education E – books: “textbooks”, knowledge bases: E – books: 'textbooks', knowledge bases NCBI Bookshelf – 50 Virtual Hospital multimedia textbooks - 40 e-medicine.com Genetics Home Reference and Handbook - Gray's Anatomy Urbana Atlas of Pathology Online Biology Book Virtual Anaesthesia Textbook Wheeless' Textbook of Orthopaedics WorldOrtho Electronic Textbook Yale University School of Medicine Heart Book UpToDate: UpToDate Selected by Faculty specifically because it’s a North American product Averages 1,106 consults a month Cost per consult approx €1 Aimed at hospital campuses No off campus access UpToDate is a comprehensive evidence-based clinical information resource designed to get physicians the concise, practical answers they need when they need them the most. Focussed upon concise, current information in medical specialties the assessment of clinical signs and therapy options. UpToDate contains the equivalent of over 70,000 pages of original, peer-reviewed text. Slide52: Slide53: Currently trialing DynaMed, an EBM based quick reference product - feedback very mixed E books: E books Being user led, as demand evolves Currently, only a small proportion of recommended pre-clinical and clinical titles actually available electronically on site licence basis Evidence of significant use of free knowledge base type resources pointed from within Moodle Insufficent information from available network monitoring tools to illuminate traffic PDA use in RCSI: PDA use in RCSI Concept to introduce newest technology andamp; applications From 2000 to 2004 all medical students got PDA in 3rd med Palm Tungsten Plenty of content available Pocket Medicine - major specialties with diagnostic, problem oriented content Some EBM coursework PDA based ( calculators ) Some useful free resources However - no academic leadership, poor general use, no curriculum integration - general PDA distribution dropped in 2005 Remote access: Remote access IP based services Athens separate standalone, separate passwords Labour intensive account management Devolved Authentication option Little management information Cost per user Still necessary for some affiliate library users Alternatives Proxying integrated within some LMS proprietary or open source EZproxy www.usefulutilities.com Open source Configured by IT Dept Remote access: Remote access EZProxy Server Rewrites URLs of targets target journals andamp; databases Page requests all read as RCSI IP pages served Serials Solutions E Journal Portal ________________ Databases User in any location Login authentices Feeds URLS www.sciencedirect.com.proxy.library.rcsi.ie/ Slide58: Single sign on authentication to local and remote services Access all permitted services at appropriate level Arrange and rearrange user view of all network objects and services Opac Password PIN Databases Alerts PASSWORD E-books Password Passwords / Login Network Internet Moodle VLE Email Server Copy/Print crediting Quercus student Registration Finance HR Research systems E-journals Password Slide59: Portal Single Sign On Email Virtual Learning Environment Favourites Priority activities Calender Priority documents wiki RSS Personal portofolio Library services Groups Message Board File storage Federated search : Federated search MetaLib ExLibris Search all databases plus any designated internet resources at once simultaneous cross-database searching, Z39.50 etc de-duplicating, mark andamp; save Consolidated presentation of results Authentication for customized features Claimed effective for undergraduate users We invest heavily in IST to use native search features of databases Federated search undermines that Hardware, licence, and support overheads expensive Users will just google anyway Impact: Impact Supplied Received Impact of e-resources: Impact of e-resources access ubiquitious, wirefree, mobile known volume of use demonstrated use of library resources E-resources embedded within curricular content in Moodle informs strategic evolution of IT infrastructure drives progress to integration – library, records management, registry issues now seen as related appreciation of investments required Impacts: Impacts Library Roles in predominantly e-libraries New positions, skills andamp; flexibilities Supporting users online, remotely enquiry handling Training in database updates, e-resource access, journal management tools Users Googalisation – low tolerances for systems complex enough to require instruction Preference for full-text journal services Disengagement, least-effort evident among students Challenge of simplification Extent and impacts of e- learning Slide64: Aleph SFX Serials Solutions Metalib X Verde Serials Solutions DigiTool Open source D Space Information skills support: Information skills support Focus on problem formulation, discovery processes Less concern now with systems Skills based, workbook exercises Web searching techniques Medline / CINAHL / Cochrane / ejournal exercises EBM methods Embedded and co-ordinated to course assignment Hospital based skills sessions largely 1 to 1 2006 formal sessions: 750+ users 80 contact hours Developing e-based support on Moodle: Developing e-based support on Moodle Simple, entry level PubMed presentation on Intumed Various programmes planned: Basic database searching Use of MeSH Searching for Evidence Based Medicine resources Slide67: Slide68: Slide69: Slide70: Support for reference management: Support for reference management www.endnote.com Site licence v 9 New web based version withThomson ISI products Markers: Markers Irish Health Sciences Libraries Group : Irish Health Sciences Libraries Group e-resources at the RCSI Paul Murphy BA MLIS Deputy Librarian RCSI Library email@example.com You do not have the permission to view this presentation. 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