Successful Interviews: Successful Interviews Making the most of the interview Overview: Overview Preparing for interviews
The interview experience
Questions to expect and to ask
Different types of interview
Interviews: Interviews Interview = A meeting with an objective
Employer’s objective is to find the best person for the job
Employer: reviews candidate’s experience and abilities
Can you do the job? (skills, abilitie, qualifications)
Will you do the job? (interest, attitude & motivation)
How will you fit into the organisation? (personality)
You: impress employer and assess position on offer
What does this position offer me?
How does it fit with my career plans?
Congratulations - you have passed the first hurdle
You must prove that you are the most suitable candidate for this position
Preparation is the key to success: Preparation is the key to success Review own skills, experiences and qualities
Anticipate questions and identify relevant examples
Prepare key selling points
Websites, reports, articles, company literature, etc
Contacts with knowledge of organisation or sector
Relevant articles in the press
Personal visit or telephone call
Research job and occupational area
Job description – or similar
Prepare your questions
Watch the Body Language: Watch the Body Language First impressions very powerful
Halo effect or Devil effect
Allow time to relax
Entrance, introductions & handshake
Smile and make eye contact
Be aware of own movements
Watch body language of interviewer
Typical Questions: Typical Questions About you
Tell me about yourself - Bring me up to date with your CV?
Why did you choose that particular degree programme?
What experience have you had that is relevant to this post?
What would you consider your major achievements to date?
About the job
What interests you about this job?
What do you know about this organisation?
What other options are you considering?
How do you see your career developing – 5 years?
If you were Head of Department, what would be your priorities?
What do you think of the Government’s policy on college fees?
Competency-based Interviews: Competency-based Interviews Company identifies key skills required for job
Designs questions to elicit evidence of skills
Emphasis on past behaviour as predictor of success
Teamwork: Describe a team project you worked on. What problems arose? How did you deal with them?
Communication Skills: Describe situation when you had to persuade others to support your view. Give an example of any reports you’ve written which illustrate your writing skills
Interpersonal skills: What kinds of people do you find it difficult to work with? How do you handle those situations?
Organisation skills: Describe a situation where you generated a plan leading to a specific goal
Problem-solving: Tell us about an error you made and what you learned
Responding to Competency Q: Responding to Competency Q Q Give me an example of a problem you encountered. How did you approach it. What was the outcome?
S: Describe the situation
T: Explain the task/problem that arose
A: What action did you take?
R: What was the result or outcome?
What did you learn from this experience? Matching Skills to Requirements: Matching Skills to Requirements Employer needs
Presentation to class
Example from Coop
Class rep, Committee
Fundraising for charity
Working in Superquinn
Business pages Your Answers: Your Answers Listen carefully, seek clarification
Illustrate answers with real examples and evidence
Be positive – constructive criticism
Keep answers specific and succinct
Take time to respond
Be alert to interviewer’s body language
Speak clearly, smile and show enthusiasm
Know what you want to say, and find the opportunity Your Questions: Your Questions Training programmes
Career development opportunities
Types of projects & responsibilities
Profile of staff
What happens next?
Qualities Employers Seek: Qualities Employers Seek Good all-round intelligence
Enthusiasm, commitment and motivation
Good communication skills
Team work ability
Ability to solve problems
Capacity to work hard
Initiative and self-reliance
Balanced personality The Ideal Candidate: The Ideal Candidate Has self-knowledge
Genuine interest in this job & employer
Is aware of employer’s needs
Is friendly and business-like
Gives informative answers
Expects to be challenged What creates a bad impression: What creates a bad impression Poor personal appearance
Negative attitude – evasive, using excuses
Lack of interest and enthusiasm
Lack of preparation
Poor knowledge of role
Failure to give concrete examples of skills
Over emphasis on money/rewards
Lack of career plan After the Interview: After the Interview Review own performance
what went well
what went badly
what you wished you had said
prepare for next stage
Invitation to second / final round interviews
Rejection letter / email
if you can request feedback - use it
Telephone Interviews: Telephone Interviews Prepare as thoroughly as for ‘real’ interview
Select comfortable, private, quiet place
Advise flatmates re answering phone
Have copy of CV and company information
Have pen and paper at hand
Prepare for usual interview questions
Practice on phone
Smile and use gestures
Be yourself Other Types Of Interviews: Other Types Of Interviews Rotating
Like one-to-one with different interviewers
Group observed while discussing topic
Be aware of group interaction
2-5 interviewers, or as many as 13!!
Try to identify different roles
Respond to interviewer, include others through eye contact
May involve presentation
Assessment Centres: Assessment Centres Company premises or neutral venue
Includes social or informal events
Meeting with recent graduates or managers
Practical tasks and exercises
Simulates real work environment Psychometric Tests: Psychometric Tests Aptitude Tests - measure skills relevant to position
Verbal comprehension - evaluate logic of text
Numerical reasoning - interpret statistical data
Diagrammatic reasoning - recognise patterns
Watch timing – complete as many as possible
Look at personality style
No right or wrong answers
Be spontaneous, don’t try to second-guess
Tests include built-in checks
Employers may be looking for different personality profiles