2007 10 DeployingConvergedNe tworks

2007 European Member’s Meeting & Conference08-10 October - Lausanne: 

2007 European Member’s Meeting & Conference 08-10 October - Lausanne

Thought Leadership Program:  Deploying Converged Networks in Hotels: 

Thought Leadership Program:  Deploying Converged Networks in Hotels Bryan Steele Jireh-Tek Ltd (Moderator) Jeremy Ward JJW Hotels & Resorts Nick Price Mandarin Oriental Hotels Fraser Hickox Peninsula Hotels

The Market Direction: 

The Market Direction

HTNG’s IRT Group: 

HTNG’s IRT Group

Convergence: Some thought processes: 

Convergence: Some thought processes Jeremy Ward CIO, JJW Hotels and Resorts

Convergence: 

Convergence

Utopia: 

Utopia Innovation Creating the USP Reduced T.C.O. Accountability Control

Examples: 

Examples Layer 1 – Physical Cabling Choices Layers 2 and 3 – Data and Network Active Component Decisions Layer 7 – Applications Telephony Decisions

Layer 1: 

Layer 1 Cabling Choices Fiber - Backbone, To Room ? Multi Mode, Single Mode, Blown Fiber, Diverse Routes Copper – Horizontal, Vertical ? CAT3, CAT5/5e, CAT6, CAT7 Hybrid New Build, Retro Fit Procurement Strategy Manufacturer, Reseller, Warranty

Some of the Cabling Choices: 

Some of the Cabling Choices

Layers 2 and 3: 

Layers 2 and 3 Active Component Decisions Technical Requirements Layer 2/Layer 3 functionality, VOIP, IPTV, QOS, IGMP Procurement Strategy Manufacturer, Retailer, Systems Integrator, Tender Technical Design VLANs, Routing, Security, Redundancy Support Component Level, Port Level, Remote Access, SLA’s

Active Component Decisions: 

Active Component Decisions

Active Components: 

Active Components

Layer 7: 

Layer 7 Telephony Solution VOIP, TDM, Hybrid, New/Existing PBX Procurement Strategy Manufacturer, Retailer, Systems Integrator, Tender In Room Handsets, SIP, 3rd Party, Wireless, DECT Integration Call Logger, NMS, Voice Mail, PMS, LCS, UM, EM Support Ports, Hardware, Software, SLA’s

Some Telephony Decisions: 

Some Telephony Decisions

A couple of Key Issues facing Vendors: 

A couple of Key Issues facing Vendors They know their product very well They know some products quite well They know a little about a few products They know nothing about the rest Who owns the network? Who manages the network? Who supports the network?

A few Key Issues facing Hoteliers: 

A few Key Issues facing Hoteliers Nobody does it all… Co-ordination and definition of the role of each vendor is crucial Avoid the “blame” culture, “one throat to choke” Cost justification – selling the ROI The solutions can change faster than the decision making process Innovating and creating the USP (Wow Factor) Believing the hype, be diligent

Some Real-World ExperienceNick PriceCIO/CTO, Mandarin Oriental Hotel Group: 

Some Real-World Experience Nick Price CIO/CTO, Mandarin Oriental Hotel Group

MO Miami (2000): 

MO Miami (2000)

MO Miami (2000): 

CCTV FTG TV Admin Data Shared IP Network POS BMS Phone HSIA MO Miami (2000)

MO Miami (2000): 

MO Miami (2000)

MO New York (2003): 

MO New York (2003) CCTV FTG TV Admin Data Phone HSIA Shared IP Network VoD DAS Mobile POS BMS

MO New York (2003): 

MO New York (2003)

MO Hong Kong (2006): 

MO Hong Kong (2006) CCTV FTG TV Admin Data Phone Guest IP Network DAS Mobile POS BMS HSIA VoD FTG TV Admin IP Network Firewall

MO Hong Kong (2006): 

MO Hong Kong (2006)

MO Las Vegas (2009): 

MO Las Vegas (2009) CCTV FTG TV Admin Data Phone HSIA Shared IP Network VoD DAS Mobile POS BMS

MO Las Vegas (2009): 

MO Las Vegas (2009)

MO Hong Kong (2006): 

MO Hong Kong (2006)

MO Las Vegas (2009): 

MO Las Vegas (2009)

The Peninsula Tokyo Experience: 

The Peninsula Tokyo Experience Fraser Hickox GM Research & Technology

The Future: 

The Future