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Special Topic: Segmentation : Special Topic: Segmentation Luxury vs. Poverty Markets


Need to segment China’s increasingly diversified market: Need to segment China’s increasingly diversified market Identify possible segments Geographic (urban, rural) Demographic (age, gender, life-cycle) Psychographic (lifestyle, personality) Determine attractiveness of each segment Its potential profitability Your unique advantage over competition Target segment(s) with greatest potential Develop marketing program to serve each target


Example: Luxury Market: Example: Luxury Market Highly attractive market $2 billion in sales of luxury goods in 2005 3rd largest luxury good market in the world Goldman Sachs $12 billion by 2015 (29% share) 5-10 million can afford luxury products Merrill Lynch 250 million high-end customers by 2010?


Luxury Market: Consumer: Luxury Market: Consumer Profile of consumer Young Educated Sophisticated Tech savvy What consumers want Style Brand names (Western) for public display Status Reliability and safety


Luxury Market: Competition: Luxury Market: Competition All global luxury brands: Armani, Dolce & Gabbana, Porsche, Ferrari, Louis Vuitton, etc. etc. etc. Saks Fifth Ave. opens first store in 2008 Chanel in 2 cities in 2002; 23 cities today


Luxury market: Program: Luxury market: Program Type of product: autos, yachts, luxury housing, shopping malls, cosmetics, clothing, gourmet foods, travel, etc. Distribution: Luxury malls Luxury product exhibits: Millionaire Fair Extravaganza Shanghai Heavy Advertising / PR: Promote brand name New luxury media: e.g., Vogue China Pricing: Expensive


Poverty Market: Poverty Market Attractive market? 1 billion consumers Low discretionary income Strong needs


Example: Poverty Market: Example: Poverty Market Cemex Worldwide Central America, Venezuela, Colombia, Egypt, Thailand, Taiwan and now Europe Selling brand and convenience (not price) Adapting to marketing (darker in Egypt) Bringing product close to customer