slide 1: D r a i n C l e a n i n g a n d S e w e r C l e a n i n g F A Q w w w . t o r o n t o d r a i n s e r v i c e . c o m D r a i n S e r v i c e T o r o n t o
slide 2: How quickly should I expect drain cleaning
service for a clog
Some drain cleaning companies make promises they
cannot fulfill such as service in one hour or less. The
timeliness of the sewer cleaning service provided depends
on a number of factors. The size of the sewer cleaning
company the area they service and their in-house
infrastructure are just some factors that determine the
response time.
A reputable drain cleaning company should be able to
provide an accurate response time to within a half an hour.
If delays occur advanced notice provided to the client is
the industry norm. Most service should be able to be
provided in one to two hours. This accounts for travel time
as well. You would always verify that you are in the
What should I expect to pay for sewer and
water main cleaning
drain
company’s service area.
Often an exact price is only determined once the nature
and the extent of the problem is diagnosed. However be
forewarned that many firms are reluctant to give a price
and have various contingencies in place in order to change
the price after it is quoted.
slide 3: You should expect to pay what you were quoted with any
changes mutually approved. Unless some obvious and
unforeseen condition exists the price should remain
intact. If addition equipment is needed or the reported
condition changes it may be reasonable to expect a change
in the quoted price. If you hear the technician saying
things such as “I need the big machine” or “It is further out
than what I thought” it may be one of those times.
How do I deal with tree roots in a drain line
If tree roots are present in a drain line it is imperative to
take action prior to having a complete blockage. Once the
water stops flowing in a pipe many products can no longer
be used. Copper sulfate and the product Root-X are
commonly used to kill roots inside a drain pipe. However
they only work if there is a flow of water.
Once completely blocked by roots a drain cleaning machine
can frequently open the pipe up on a temporary basis.
Future cleanings will be needed and a possible sewer
repair or replacement may be inevitable. Once roots are
present it is almost impossible for a sewer cleaning
machine to cut them all out or for the roots to not grow in
again.
Can I prevent clogged drain lines
slide 4: There are various ways to help prevent clogged drain lines.
They range from common-sense steps like not putting
grease excessive soap or food down the drain. To placing a
strainer on the end of a washing machine drain hose to
catch lint and other objects.
Placing a strainer on bathtub and shower drains is also a
good idea. Catching hair and other objects before they go
down your drain will prevent the need for frequent drain
cleaning.
What is water jetting
A water jet sends highly pressurized water through a
nozzle at the end of a hose which is inserted into the drain
line. Water jetting is a relatively recent addition to the
array of tools available for drain cleaning service.
Water jetting is ideal for removing grease stoppages from
inside a drain pipe. Using a traditional drain cleaning
machine typically serves no purpose in dealing with a
grease stoppage. A sewer cleaning machine blade will spin
around inside the grease stoppage but have no effect in
removing it. This is also the case when sediment or debris
is inside a drain pipe. In these two particular cases a water
jet can be advisable. In many other cases it is an added
drain cleaning expense that provides no additional benefit.