logging in or signing up 1 part A sv TatiaV Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: Embed: Flash iPad Dynamic Copy Does not support media & animations Automatically changes to Flash or non-Flash embed WordPress Embed Customize Embed URL: Copy Thumbnail: Copy The presentation is successfully added In Your Favorites. Views: 234 Category: Education License: All Rights Reserved Like it (0) Dislike it (0) Added: December 13, 2009 This Presentation is Public Favorites: 0 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript Cabin CrewUnit 3: Outcome 1 : Cabin CrewUnit 3: Outcome 1 Boarding, Seating & Regulations for Child seats K 3.1.1 – K 3.1.3 TG for TLTS 2009 At the end of this session you will know: : At the end of this session you will know: What information is usually contained on a boarding card (if it is issued) Know the circumstances when a passenger may legitimately not have a boarding card The notional seating plan for a wide and narrow bodied aircraft What the regulations are relating to the fitting of child seats Boarding : Boarding Greeting & Welcoming Checking the Boarding Pass Giving Directions Boarding: Welcome : Boarding: Welcome Greeting & Welcoming Body Language: Posture, Eye Contact Grooming Voice Language Professionalism – focused no passengers, knowledgeable, helpful Boarding Pass: Information : Boarding Pass: Information Information Name, ‘From & To’ Information Airline & Flight Number Class (Usually F-First, J-Business, Y-Economy) Date & Departure Time Boarding Time & Gate Seat & Row No Smoking Sign Boarding Pass Stub Boarding Pass: E-ticket : Boarding Pass: E-ticket E-Tix Passenger will present a print out with Bar Code Information the same as on traditional Boarding Pas stub Boarding Pass Boarding Pass: Low Cost Carriers : Boarding Pass: Low Cost Carriers Information No seat number – free seating Some low cost airlines – no boarding passes Boarding Pass Boarding: Directions : Boarding: Directions Right / Left / Straight Hand gestures – full hand not fingers Seating varies depending on aircraft size, model, classes available KLM Fokker 50 : KLM Fokker 50 Easy Jet (Airbus)A319 : Easy Jet (Airbus)A319 BA Boeing 747 : BA Boeing 747 Aircraft Size: Main Differences : Aircraft Size: Main Differences Larger Aircrafts wider aisles, sometimes more than one might have an upper deck more rows & more seats more galley areas more lavatories more entrance / exits doors NB: Large aircrafts do not necessarily have different classes. A larger charter carrier will perhaps only have economy. Seating: Emergency Exits : Seating: Emergency Exits Yes Able bodied adults Able to react quickly Strong enough to open emergency door No Pregnant women Children Obese Passengers with disabilities Elderly Seating: Children : Seating: Children Under 2 years On parents’ lap during take off and landing – extension seat belt During flight – in skycot, parents’ lap, own seat Over 2 years Own seat during flight, take off and landing Not separated more than two rows from parents If flying unaccompanied ,must be seated next to adult, next to galley The End - Quick Summary : The End - Quick Summary You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.