Check your Knowledge 3

TatiaG

Download

Post to :

URL :

Related Presentations :

Add to Flag Embed

Uploaded from authorPOINTLite

Views: 25

Category: Entertainment

Presentation Description

No description available.

Comments

Presentation Transcript

Check your Knowledge :

Check your Knowledge Unit 3 : Outcome 3

Question 1 :

Question 1 List 4 aspects that are important with regard to trolley safety.

Question 2 :

Question 2 True or False The purser checks all trolleys for mal functions. Cabin Crew do not need to report any malfunctions.

Question 3 :

Question 3 Who are halal and kosher meals for?

Question 4 :

Question 4 List 2 more special meals passengers can request.

Question 5 :

Question 5 Apart from meals, what else do Cabin Crew serve?

Question 6 :

Question 6 What 2 aspects of the products you are serving or selling do you need to know?

Question 7 :

Question 7 Which piece of legislation enforces food safety & hygiene?

Question 8 :

Question 8 What colour bandages must be used for cuts?

Question 9 :

Question 9 What kind of gloves must be used at all times?

Question 10 :

Question 10 What are the rules for long hair?

Question 11 :

Question 11 What possible contaminants might cabin crew come in contact with?

Question 12 :

Question 12 What is the difference between rotable & disposable?

Question 13 :

Question 13 List 2 rotable and disposable items that can be found on a meal tray.

Question 14 :

Question 14 List the 5 stages of a sale.

Question 15 :

Question 15 Why is it important for cabin crew to have good selling skills?

Question 16 :

Question 16 What do you do if a duty free item is out of stock?

Question 17 :

Question 17 True or False Cabin crew re-stock duty free.

Question 18 :

Question 18 True or False Cabin crew re-stock bar and catering?

Question 19 :

Question 19 What is ‘uplifting’?

Question 20 :

Question 20 True or False In a turnaround flight ( there and return) new bar & catering stock arrives automatically.

The End – well done! :

The End – well done!